Chapman Honda

I am always pleased with the friendliness and service at Chapman Honda. As far as the price for the rear brake pads I rated it good, not great, because I did not do comparison shopping so I did not have a Chapman Honda. As far as the price for the rear brake pads I rated it good, not great, because I did not do comparison shopping so I did not have a basis for the rating. More

The maintenance required light came on. I was able to arrange a time that fit my schedule to take my car. Carl, my service advisor, listened to my concerns about another maintenance issue. I left my ca arrange a time that fit my schedule to take my car. Carl, my service advisor, listened to my concerns about another maintenance issue. I left my car rather than wait in the lounge. Carl called to advise me the car had been taken out to try and replicate the problem I was having, described what had been done, what else had been discovered that needed repair and a plan for getting it all done the same day. I appreciate the effort to find the issue and am comfortable that the needed repairs were done. And, on top of it all, my car was washed and ready to go when he said it would be. Great service! More

Brought both my 2003 Pilot and my 2003 Accord in for regular servicing this week. Good experiences both times, though I thought the repair on my Accord -- replace broken front motor mount -- was a bit regular servicing this week. Good experiences both times, though I thought the repair on my Accord -- replace broken front motor mount -- was a bit expensive for parts and labor. I've had to do this repair several times now. Perhaps Honda needs to look at this problem and redesign the mount. More

Didn't have to wait when I brought my Honda in for a warranty repair, and everyone was very accommodating. Chapman has one of the best customer waiting areas in town! Thanks for being somewhere I can fe warranty repair, and everyone was very accommodating. Chapman has one of the best customer waiting areas in town! Thanks for being somewhere I can feel good about bringing my vehicle. More

This was my first service visit since purchasing my new car. I was very satisfued with every aspect of my experience at Chapman Honda. My service writer, Carl, was very helpful. car. I was very satisfued with every aspect of my experience at Chapman Honda. My service writer, Carl, was very helpful. More

This my second odyessy and Angel has been my Service Writer for both. He is very professional and knowledgable. He makes the customer feel appreciated from the time I arrive, and he says Thank You for Writer for both. He is very professional and knowledgable. He makes the customer feel appreciated from the time I arrive, and he says Thank You for comming in when I leave. He's a good guy, keep him around. A happy Honda owner, GERALD C. HUGHES More

Angel was INCREDIBLE, calling to let me know when the Tow dropped my car off, keeping me appraised of what was found and what needed to be fixed, what should be fixed and what could be corrected at a later d dropped my car off, keeping me appraised of what was found and what needed to be fixed, what should be fixed and what could be corrected at a later date and how much each would cost. Some background, my van wouldn't start at 3PM the day before we were to travel to NY. Angel insured that we had the it fully functional and ready to roll the next day in plenty of time to drive the 200 Miles to the airport. He has provided us with exceptional service for nearly a year now and we have appreciated his advice and assistance. I don't think we'd go anywhere else. Mark Dusek More

It took the amount of time I was told it would. It found the real problem instead of the Emmissions note I got from the computer. It was still under warranty and it didn't cost me anything. Thank you. the real problem instead of the Emmissions note I got from the computer. It was still under warranty and it didn't cost me anything. Thank you. More

Great service. Rene is very professional and takes time to explain everything. Service was quick and I will continue to recommend Chapman to my family and friends. to explain everything. Service was quick and I will continue to recommend Chapman to my family and friends. More

I love Chapman Honda. Besides providing sterling service EVERY time for the past 5yrs+, their waiting room provides wireless internet, complimentary coffee from a very fancy coffee machine from lattes to ju EVERY time for the past 5yrs+, their waiting room provides wireless internet, complimentary coffee from a very fancy coffee machine from lattes to just coffee, complimentary popcorn, complimentary bottled water, comfortable chairs and many flat screen televisions. I often wait for my car, even when it is a major tune-up, because the waiting room is so pleasant and I do some of my best work there. I have even written about this in my personal media. So, it is a real win. I have never had one complaint about the service and Angel Gameros is exceptional, always pleasant, professional and gives me a discount whenever he can. Much appreciated. I would recommend them to anyone. More