Chapman Honda
Tucson, AZ
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503 Reviews of Chapman Honda
I just wish an oil change were more competitively priced, that's why my rating for your Price category is only OK. One can get an oil change with top rated oil, filter and labor at many other reliable estab that's why my rating for your Price category is only OK. One can get an oil change with top rated oil, filter and labor at many other reliable establishments for about half the price charged at this dealership. While we waited, we roamed the new and used car lots. When the service department needed to inform us of preliminary findings, they came and found us, or sent a pleasant message over the intercom. More
Service was quick and everything was explained thoroughly. Service person was very friendly and professional. The waiting area was very comfortable and coffee and popcorn were available, as well a thoroughly. Service person was very friendly and professional. The waiting area was very comfortable and coffee and popcorn were available, as well as free wifi. More
I brought my Honda in for a power steering problem. I still have the problem--I would of stayed longer to talk more about it with Carl but I ran out of time. Still not happy about the answer. Otherwise still have the problem--I would of stayed longer to talk more about it with Carl but I ran out of time. Still not happy about the answer. Otherwise all was good. More
Your dealership is a good distance from my home. I tried two independent garages and another Honda dealership (that I pass on the way to yours) for servicing when I first moved to Tucson 4 years ago, but fo two independent garages and another Honda dealership (that I pass on the way to yours) for servicing when I first moved to Tucson 4 years ago, but found them unsatisfactory. I am extremely pleased with the quality of the work performed by your mechanics and technicians. Of course, my main contact is with your service representative Dale Schultzman. I find him friendly, knowledgeable and able to explain in understandable, non-technical terms the work that needs to be done. He has warned me about items that may need repair in the future, saying we continue to monitor them and repair them when it become necessary. I feel very good about your service department and that I can trust you to take good care of my Honda. More
Chapman-Honda accommodates me when my vehicle need service or attention . Although all advisors have been good, Carl has been great. Appreciate great customer service. service or attention . Although all advisors have been good, Carl has been great. Appreciate great customer service. More
I took my car into service for its' Lube, Oil & Filter checkup. I asked for a ride home and Dave the man who took me home was very nice and polite. He gave me his card and told me that when my ca Filter checkup. I asked for a ride home and Dave the man who took me home was very nice and polite. He gave me his card and told me that when my car was ready - I should call him directly and he would pick me up. I received a call from Angel Gameros, my Service person, who said there were a couple of issues and asked if I wanted the work to be done. He was very nice and polite and gave me options including prices of the items. At no time did I feel pressured into having the work done. I opted to have the work done and Angel told me he would call when the car would be finished. He called me - transferred me to Dave who told me that he would pick me up and call when he was out side the house. He did and we went to Chapman. When I got there - Angel had all the paperwork ready and I paid for the service and was out the door in probably less than 10 minutes. I find Chapman Honda and all their personnel to be very professional and would highly recommend anyone wishing to purchase a vehicle to stop by and speak to the people at Chapman Honda. And no - I do not work for the company! More
Always a pleasure working with Chris and the work that Chapman Honda performs on my vehicle. I feel secure with the repairs done to my vehicle, because I trust the recommendations that Chris provides to k Chapman Honda performs on my vehicle. I feel secure with the repairs done to my vehicle, because I trust the recommendations that Chris provides to keep my vehicle running safely. More
Service was available when I needed it, and it was hassle-free. The estimate of how long it would take and what it would cost was accurate (and fair), the people were friendly, and I appreciated the c hassle-free. The estimate of how long it would take and what it would cost was accurate (and fair), the people were friendly, and I appreciated the coffee and wi-fi in the lounge. And then afterwards, Chris helped with a minor body problem I'd forgotten to mention beforehand, getting down under the car with a screwdriver to fasten a loose panel down. More
Carl is very helpful, cordial and knowledgeable. Carl is very helpful, cordial and knowledgeable. Carl is very helpful, cordial and knowledgeable. Carl is very helpful, cordial and knowledgeable. very helpful, cordial and knowledgeable. Carl is very helpful, cordial and knowledgeable. Carl is very helpful, cordial and knowledgeable. More