Chapman Honda
Tucson, AZ
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508 Reviews of Chapman Honda
Carlyour service advisor, is always very warm and friendly...and thorough. He greets me as an old friend. The service I received from the service area was very good. All areas appear to have been in friendly...and thorough. He greets me as an old friend. The service I received from the service area was very good. All areas appear to have been inspected and graded which leaves me feeling very safe and comfortable when on the road. More
This was my first service visit to Chapman Honda. I had only an oil change and vehicle inspection but the service was done quickly and in a friendly manner. only an oil change and vehicle inspection but the service was done quickly and in a friendly manner. More
Chris is friendly and knowledgeable. He got the work done on time and within the estimate. He really knows Honda cars and was able to answer all my questions quickly. Joel Heath done on time and within the estimate. He really knows Honda cars and was able to answer all my questions quickly. Joel Heath More
I had planned on dropping off the car and going to work. The service agent assured me that my car would be done by 8:30 so that I could make it to work by 9. I was amazed when it was quicker than expected. The service agent assured me that my car would be done by 8:30 so that I could make it to work by 9. I was amazed when it was quicker than expected. More
I was sent a coupon by e-mail which saved me $8.00 on a routine oil change and general check-up. Service was completed in a timely manner while I waited, the service person was especially friendly and help routine oil change and general check-up. Service was completed in a timely manner while I waited, the service person was especially friendly and helpful, and I felt confident that the work was done well. More
I just wish an oil change were more competitively priced, that's why my rating for your Price category is only OK. One can get an oil change with top rated oil, filter and labor at many other reliable estab that's why my rating for your Price category is only OK. One can get an oil change with top rated oil, filter and labor at many other reliable establishments for about half the price charged at this dealership. While we waited, we roamed the new and used car lots. When the service department needed to inform us of preliminary findings, they came and found us, or sent a pleasant message over the intercom. More
Service was quick and everything was explained thoroughly. Service person was very friendly and professional. The waiting area was very comfortable and coffee and popcorn were available, as well a thoroughly. Service person was very friendly and professional. The waiting area was very comfortable and coffee and popcorn were available, as well as free wifi. More
I brought my Honda in for a power steering problem. I still have the problem--I would of stayed longer to talk more about it with Carl but I ran out of time. Still not happy about the answer. Otherwise still have the problem--I would of stayed longer to talk more about it with Carl but I ran out of time. Still not happy about the answer. Otherwise all was good. More
Your dealership is a good distance from my home. I tried two independent garages and another Honda dealership (that I pass on the way to yours) for servicing when I first moved to Tucson 4 years ago, but fo two independent garages and another Honda dealership (that I pass on the way to yours) for servicing when I first moved to Tucson 4 years ago, but found them unsatisfactory. I am extremely pleased with the quality of the work performed by your mechanics and technicians. Of course, my main contact is with your service representative Dale Schultzman. I find him friendly, knowledgeable and able to explain in understandable, non-technical terms the work that needs to be done. He has warned me about items that may need repair in the future, saying we continue to monitor them and repair them when it become necessary. I feel very good about your service department and that I can trust you to take good care of my Honda. More