Chapman Honda
Tucson, AZ
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509 Reviews of Chapman Honda
Angel Gameros has always given me excellent service. I called yesterday with the concern that I may need an oil change prior to a road trip tomorrow, and he fit me in right away for the service and safety called yesterday with the concern that I may need an oil change prior to a road trip tomorrow, and he fit me in right away for the service and safety check. He's a great service advisor. Thank you Angel! More
Rene was very helpful and personable in each of the 3 interactions had at your dealership for my last service. Upon arriving, during the phone call, and when picking my car up, I felt comfortable that my interactions had at your dealership for my last service. Upon arriving, during the phone call, and when picking my car up, I felt comfortable that my car was receiving good service. Rene was very informative, yet concise. Overall I was pleased with the visit. Thanks. More
The service department was extremely busy. All the service advisors were on the driveway consulting with customers, doing vehicle checks and paperwork. They weren't rattled by the volume of patrons i service advisors were on the driveway consulting with customers, doing vehicle checks and paperwork. They weren't rattled by the volume of patrons in line. All were served in a timely manner with courtesy. I very much appreciate their treatment of me and my CRV. Thank you Rene Thompson and Chapman Honda in Tucson! Ana Hoover More
Carl took great care my 07 Civic when I dropped it off for scheduled maintenance and a check up as the extended warranty is about to expire. He was able to bundle some of work to give me the best possibl for scheduled maintenance and a check up as the extended warranty is about to expire. He was able to bundle some of work to give me the best possible price. He even threw in a free car wash. Great customer service from employees like Carl is why I will continue coming to Chapman for work on both of our cars. Thanks Carl! Give this man a raise :) More
The Service Advisor was patient in understanding my point to why I wanted my vehicle serviced, and was very helpful in mentioning a service plan available the next time I decided to bring my vehicle for serv to why I wanted my vehicle serviced, and was very helpful in mentioning a service plan available the next time I decided to bring my vehicle for service. Everything went smoothly as far as the day I brought the vehicle for servicing. The waiting room was nice and comfortable. The Advisor came returned with the papers of the service, and gave me a short explaination how well the vehicle is doing, and handed me the keys. No defects or problems came up with the vehicle. I was glad about that. The only thing that could have disappointed me was the car wash. They could have done a better job on it. Overall the total experience was good. More
Each time we are at Chapman Honda we are grateful to have such great service and fine, quality workmanship. Although the idea of having those 'annoying' periodic check ups, we know this is for our behalf in such great service and fine, quality workmanship. Although the idea of having those 'annoying' periodic check ups, we know this is for our behalf in taking care of our Honda Element, which we love. Chris is most knowledgeable, kind and sincere and we have passed his name along to others who are looking for a place to have their car(s) serviced. Chapman Honda is excellent on all accounts. Richard & Ann Bates More
I gave a 5 rating because my visit was professional and was completed as effectively as was expected. The service person was polite and thorough. was completed as effectively as was expected. The service person was polite and thorough. More
As always, Carl Arington took great care of me, explaining what work needed to be done and getting me the best price possible. He even went out of his way when he noticed some chips in my windshie explaining what work needed to be done and getting me the best price possible. He even went out of his way when he noticed some chips in my windshield by not only suggesting that I have it replaced, but by arranging the replacement to occur while service was performed on my vehicle, saving me time (I had been meaning to have the windshield replaced for quite some time; I just hadn't gotten around to it yet). It is always a pleasure working with Carl. Excellent work and many thanks, Joe More
I brought my car in for regularly scheduled maintenance, and the mechanic (Gary) was so thorough that he found several problems that I was not yet aware of but may cause problems later if left uncorrected. and the mechanic (Gary) was so thorough that he found several problems that I was not yet aware of but may cause problems later if left uncorrected. What is significant about this is that he didn't wait until after my warranty (Honda Cares) expires to find these problems. Therefore Gary saved me a significant amount of money. I feel that the people at Chapman Honda have been straight up with me the whole time I've been bringing my car there. I will continue bringing my car there for service, and I will most likely be buying my next car there when that time arrives. Keep up the good work! More