
Chapman Honda
Tucson, AZ
Filter Reviews by Keyword
By Type
514 Reviews of Chapman Honda
I've owned the same Honda Accord for 25 years now, and even with over 500K miles, it's still running as smoothly as even (25+ mpg). I think a large part of being able to keep my car running well for and even with over 500K miles, it's still running as smoothly as even (25+ mpg). I think a large part of being able to keep my car running well for all these years is that I have been servicing the car at the same dealership - originally Beaudry and now Chapman - for the entire 25 years. Not only does Chapman do great work (the techs really do take personal pride in keeping my car running smoothly) the service advisors are just that - they advise you on how to keep you car running and safe, but don't pressure you to do unnecessary repairs. Carl has been my service advisor for several years, and he truly takes a sincere personal interest in getting the job done right. There's an old management adage that value trumps price, and that's true at Chapman. Although Chapman is competitive on price, when you look at the entire service experience, Chapman Honda service is without question one of the best values in Tucson. While you might not plan on keeping your car for 25 years as I have, servicing your car at Chapman Honda will definitely keep your car running well as long as you do. More
Our last visit tote dealership was really good, we got everything done that we came for. The service team was on top of it, the sales team worked well in taking care of our needs. Thanks especially to Mr everything done that we came for. The service team was on top of it, the sales team worked well in taking care of our needs. Thanks especially to Mr Rene Thompson for getting all aspects taken care of! Claudio and Annette More
Pulled in mid-afternoon the day before Thanksgiving after driving 5 hours from El Paso. We had discovered a burned-out headlight while in the Pennington St. Garage after lunch and knew that we were running driving 5 hours from El Paso. We had discovered a burned-out headlight while in the Pennington St. Garage after lunch and knew that we were running out of time to get it fixed before the holiday weekend began. Found Chapman Honda in the GPS, drove over and inquired about the odds of getting in and out with a new headlight fairly quickly. Carl sent me over to parts to buy the bulb myself, thus saving us $20. I brought the bulb back, he had a maintenance technician switch it out in about 30 seconds and we were on our way for $15.57. How often does that happen? Very quick visit, insignificant repair, but fantastic service. Were I ever to live in Tucson, using Chapman Honda for our needs would be a no-brainer. Thanks, Carl! More
i purchased a used Accord from Chapman over 10 years ago and have been getting service done here, ever since. the work done is always top notch and at a fair price. but the real reason for this comment is t and have been getting service done here, ever since. the work done is always top notch and at a fair price. but the real reason for this comment is the outstanding customer service i get from the staff. true professionals with a caring attitude about the customer. i will continue to get my car serviced at Chapman. thanks. Jeff More
Always fantastic customer service. Carl and Chris are my go to tag-team for any vehicle issues I ever have. They are friendly, professional and take excellent care of me and my cars. I won't go anywhere els go to tag-team for any vehicle issues I ever have. They are friendly, professional and take excellent care of me and my cars. I won't go anywhere else for my Honda vehicle needs. More
Excellent service as always...short wait time, lovely waitIng room and excellent staff. Hands-down, the best Honda Dealership & service department I have ever come in contact with! waitIng room and excellent staff. Hands-down, the best Honda Dealership & service department I have ever come in contact with! More
The staff are always so friendly and the service is reliable and quick. We feel like we can trust Chapman Honda to keep our car safe for our family at an affordable price. Thank you so much reliable and quick. We feel like we can trust Chapman Honda to keep our car safe for our family at an affordable price. Thank you so much More