Chapman Honda

Another great service visit to Chapman Honda. Showed up "unannounced" at lunch time with a check engine light on my wife's 2003 Honda Civic Hybrid. Angel, once again, did a super job taking care of me as "unannounced" at lunch time with a check engine light on my wife's 2003 Honda Civic Hybrid. Angel, once again, did a super job taking care of me as he took me right in, processed the carand offered a ride back to the office--which I didn't need. Turns out the car needed a new battery - which had fours years left on the warranty. Bottom-line...battery replaced under partial warranty...the minimum time spent in service allowed me to scout out the new Honda Crossover (many thanks to Brian in sales for his assistance!) More

The problem was diagnosed quickly, and estimate of repair presented to me in a timely manner in the comfort of the Customer Lounge. The cost of the repair was in line with the estimate provided and the repa presented to me in a timely manner in the comfort of the Customer Lounge. The cost of the repair was in line with the estimate provided and the repair was also completed in a timely manner. Rene answered my questions re the "fix" to my satisfaction. Since the problem occurred at the same time as I had just washed the engine and engine compartment, I was concerned that the failure of the alternator was caused by my washing. He assured me that was not the case. More

BROUGHT MY 2011 ODYESSY IN FOR A PRE-CROSS COUNTRY VACATION. BECAUSE OF MY PAST DEALING WITH ANGEL, I WAS CONFIDENT THAT ALL THE SERVICE REQUIRED FOR THE TRIP WOULD BE COMPLETED IN A PROFESSIONAL MANN VACATION. BECAUSE OF MY PAST DEALING WITH ANGEL, I WAS CONFIDENT THAT ALL THE SERVICE REQUIRED FOR THE TRIP WOULD BE COMPLETED IN A PROFESSIONAL MANNER AND THAT HE WOULD ACCOMPLISH ANY TASKS TO INSURE A SAFE AND TROUBLE FREE VACATION. HE ALSO ASSURED ME IF I EVER HAD ANY PROBLEMS TO CALL HIM AND HE WOULD ASSIST ME TO THE UTMOST. I APPRECIATE GOING TO CHAPMAN (ANGEL) FOR SERVICE BECAUSE OF THE DEMONSTRATION OF SINCERE PROFESSIONALISM AND KNOWLEDGE OF THE VEHICLE. KEEP HIM AROUND, GREAT GUY LOVE MY HONDA, GERALD C. HUGHES More

I have been going to Chapman Honda for years now & have never had a bad experience with them! Angel Gamerros is amazing & always takes care of the things I need done! Every employee there is so kind have never had a bad experience with them! Angel Gamerros is amazing & always takes care of the things I need done! Every employee there is so kind & welcoming! I will definitely buy my next car at Chapman Honda & go there for all of my service needs! More

Angel Gameros has always given me excellent service. I called yesterday with the concern that I may need an oil change prior to a road trip tomorrow, and he fit me in right away for the service and safety called yesterday with the concern that I may need an oil change prior to a road trip tomorrow, and he fit me in right away for the service and safety check. He's a great service advisor. Thank you Angel! More

Rene was very helpful and personable in each of the 3 interactions had at your dealership for my last service. Upon arriving, during the phone call, and when picking my car up, I felt comfortable that my interactions had at your dealership for my last service. Upon arriving, during the phone call, and when picking my car up, I felt comfortable that my car was receiving good service. Rene was very informative, yet concise. Overall I was pleased with the visit. Thanks. More

The service department was extremely busy. All the service advisors were on the driveway consulting with customers, doing vehicle checks and paperwork. They weren't rattled by the volume of patrons i service advisors were on the driveway consulting with customers, doing vehicle checks and paperwork. They weren't rattled by the volume of patrons in line. All were served in a timely manner with courtesy. I very much appreciate their treatment of me and my CRV. Thank you Rene Thompson and Chapman Honda in Tucson! Ana Hoover More

Carl took great care my 07 Civic when I dropped it off for scheduled maintenance and a check up as the extended warranty is about to expire. He was able to bundle some of work to give me the best possibl for scheduled maintenance and a check up as the extended warranty is about to expire. He was able to bundle some of work to give me the best possible price. He even threw in a free car wash. Great customer service from employees like Carl is why I will continue coming to Chapman for work on both of our cars. Thanks Carl! Give this man a raise :) More

The Service Advisor was patient in understanding my point to why I wanted my vehicle serviced, and was very helpful in mentioning a service plan available the next time I decided to bring my vehicle for serv to why I wanted my vehicle serviced, and was very helpful in mentioning a service plan available the next time I decided to bring my vehicle for service. Everything went smoothly as far as the day I brought the vehicle for servicing. The waiting room was nice and comfortable. The Advisor came returned with the papers of the service, and gave me a short explaination how well the vehicle is doing, and handed me the keys. No defects or problems came up with the vehicle. I was glad about that. The only thing that could have disappointed me was the car wash. They could have done a better job on it. Overall the total experience was good. More

Each time we are at Chapman Honda we are grateful to have such great service and fine, quality workmanship. Although the idea of having those 'annoying' periodic check ups, we know this is for our behalf in such great service and fine, quality workmanship. Although the idea of having those 'annoying' periodic check ups, we know this is for our behalf in taking care of our Honda Element, which we love. Chris is most knowledgeable, kind and sincere and we have passed his name along to others who are looking for a place to have their car(s) serviced. Chapman Honda is excellent on all accounts. Richard & Ann Bates More