Chapman Honda

Carl Arrington was extremely personable and professional. Unfortunately most service advisers today are just order takers like the people working at McDonalds. Carl was so pleasant to work with. The nex Unfortunately most service advisers today are just order takers like the people working at McDonalds. Carl was so pleasant to work with. The next time I am traveling to Tucson to see family and need service on my Honda, I will surely see Carl Arrington. Thank you. Hal Bogatz More

I have been getting oil changes at this dealer ship for 5 years now and never had any work done there because I was skeptical of what they recommended needing fixing was true. Also, I believed that the price years now and never had any work done there because I was skeptical of what they recommended needing fixing was true. Also, I believed that the prices were really high so I would take it to a friend of the family's mechanic for years to get everything fixed through them instead of Honda. Today's oil change was different. I had Carl as my service rep for the first time and he truly took care of me, didn't bullshit me about what needed to be done to my car and hooked it up. I got my work done and spent money with that service department for the first time. Carl was professional and really cared about my needs and helped me out tremendously. He is a great human being and I highly recommend going through him for any of your service needs. They now have me as a customer for life. Thanks Carl! More

Another outstanding service experience with Chapman Honda, and special thanks to my service advisor Carl Arrington. His personable and professional approach to my situation is always appreciated. Thank Honda, and special thanks to my service advisor Carl Arrington. His personable and professional approach to my situation is always appreciated. Thanks Carl and I'll see at my next service. More

Working with Carl has been a very wonderful experience. He makes it a point to get to know his clients and pleases them. Thanks Carl for your attentiveness and excellent customer service. Chandra and Gi He makes it a point to get to know his clients and pleases them. Thanks Carl for your attentiveness and excellent customer service. Chandra and Gil More

I've owned the same Honda Accord for 25 years now, and even with over 500K miles, it's still running as smoothly as even (25+ mpg). I think a large part of being able to keep my car running well for and even with over 500K miles, it's still running as smoothly as even (25+ mpg). I think a large part of being able to keep my car running well for all these years is that I have been servicing the car at the same dealership - originally Beaudry and now Chapman - for the entire 25 years. Not only does Chapman do great work (the techs really do take personal pride in keeping my car running smoothly) the service advisors are just that - they advise you on how to keep you car running and safe, but don't pressure you to do unnecessary repairs. Carl has been my service advisor for several years, and he truly takes a sincere personal interest in getting the job done right. There's an old management adage that value trumps price, and that's true at Chapman. Although Chapman is competitive on price, when you look at the entire service experience, Chapman Honda service is without question one of the best values in Tucson. While you might not plan on keeping your car for 25 years as I have, servicing your car at Chapman Honda will definitely keep your car running well as long as you do. More

Our last visit tote dealership was really good, we got everything done that we came for. The service team was on top of it, the sales team worked well in taking care of our needs. Thanks especially to Mr everything done that we came for. The service team was on top of it, the sales team worked well in taking care of our needs. Thanks especially to Mr Rene Thompson for getting all aspects taken care of! Claudio and Annette More

Carl has been very helpful and professional about dealing with my car. Never a NO or Cannot but bring in and we can talk about a solution. with my car. Never a NO or Cannot but bring in and we can talk about a solution. More

Pulled in mid-afternoon the day before Thanksgiving after driving 5 hours from El Paso. We had discovered a burned-out headlight while in the Pennington St. Garage after lunch and knew that we were running driving 5 hours from El Paso. We had discovered a burned-out headlight while in the Pennington St. Garage after lunch and knew that we were running out of time to get it fixed before the holiday weekend began. Found Chapman Honda in the GPS, drove over and inquired about the odds of getting in and out with a new headlight fairly quickly. Carl sent me over to parts to buy the bulb myself, thus saving us $20. I brought the bulb back, he had a maintenance technician switch it out in about 30 seconds and we were on our way for $15.57. How often does that happen? Very quick visit, insignificant repair, but fantastic service. Were I ever to live in Tucson, using Chapman Honda for our needs would be a no-brainer. Thanks, Carl! More

i purchased a used Accord from Chapman over 10 years ago and have been getting service done here, ever since. the work done is always top notch and at a fair price. but the real reason for this comment is t and have been getting service done here, ever since. the work done is always top notch and at a fair price. but the real reason for this comment is the outstanding customer service i get from the staff. true professionals with a caring attitude about the customer. i will continue to get my car serviced at Chapman. thanks. Jeff More