Chapman Honda

2015 Accord Sport purchace Tom Reesing answered all questions fast and correct I shopped hard for this new car just to find no one could beat Chapman or Tom Tom Reesing answered all questions fast and correct I shopped hard for this new car just to find no one could beat Chapman or Tom More

Outstanding service The customer service that I was provided was outstanding. Working in a car dealership service department can be difficult at times because people want The customer service that I was provided was outstanding. Working in a car dealership service department can be difficult at times because people want their car fixed quickly and not have to pay that much for the service. I was quoted a price for the service that I needed done as well as the amount of time to complete the work and the agent was 100% accurate with both the wait and the price as well as completed the work perfectly. More

my experience My experience with Chapman has always been a great experience the ability to schedule your appointment with the advisor online is a great convenience My experience with Chapman has always been a great experience the ability to schedule your appointment with the advisor online is a great convenience for me. More

Bad sales experience We went in for a new car. When an agreeable could not be reached, as we were leaving, internet sales manager Erik Valpart became rude and arrogant. We went in for a new car. When an agreeable could not be reached, as we were leaving, internet sales manager Erik Valpart became rude and arrogant. I replied to the general manager Neb Yonas regarding this experience, I received no reply. More

Service Department Rocks! I went in on a Saturday at 3:30 to buy a engine bottom center splash guard that had been damaged when I ran over an object at high speed. I had inte I went in on a Saturday at 3:30 to buy a engine bottom center splash guard that had been damaged when I ran over an object at high speed. I had intended to install it myself until I learned the small section that I damages was only a small part of the bigger replacement splash guard. I was delighted that Rene was able to have the service center do the job for me that same day for only $70 additional out of pocket. Job done. No fuss, No worry. THAT ROCKS....Thanks. More

Service dapartment excells I've been a satisfied Chapman (previously Beaudry) Honda customer since we moved to Tucson in 1993. With the sole exception of an unsatisfactorily co I've been a satisfied Chapman (previously Beaudry) Honda customer since we moved to Tucson in 1993. With the sole exception of an unsatisfactorily completed pack rat damage repair last Friday, the service department has been superbly flawless. They had more pack rat damage to repair this past Tuesday and redeemed themselves with the kind of thorough and complete job I had always previously received. Their professional advice and service can't be beat! I recommend them highly. More

Went in to buy a car, left with nothing... Updated. When I first went in, the experience was not a good one, however the dealer did everything to make it right. The manager, Jamie and the sales rep Rose When I first went in, the experience was not a good one, however the dealer did everything to make it right. The manager, Jamie and the sales rep Rose worked with me to get the best color, options and pricing possible. I would recommend buying a car from them. More

Bait and Switch I can't tell you how much I dislike this dealership. When I bought my last Honda, I went to Chapman, got the "best Honda deal for COSTCO customers", I can't tell you how much I dislike this dealership. When I bought my last Honda, I went to Chapman, got the "best Honda deal for COSTCO customers", and then said what color car I wanted. Oh, we have a beautiful gold one on the lot. But I don't want a gold one! Well, it will cost you $300 to get the color you want, and it will come from Phoenix. Sorry, I said...but I will drive to Phoenix and buy it from the dealership that has what I want. Just a minute...I will talk to the manager. We will have your car on the 31st. They called to tell me my car was in, and I went to Chapman. Right color, but wrong car model! They said they were sorry, but why not take the gold one on the lot? I drove directly to AutoNation and bought from them! When there was a recall, I called Chapman (near work). They made an appt. When I got there, I gave them my name, and they asked what service I had come for. Seemed odd, since I had made an appointment! Then they told me that they needed to order the repair part and I would have to come back in. I asked why they hadn't ordered the part and had it to do the repair under the recall. SILENCE. I am now ready to buy my next Honda, so I went in to look at the cars and test drive them. The salesman never asked for my name and phone number (but he did give me a card with his). If you want impersonal service, poor service, and dishonesty, I can suggest the dealer for you! More

Not Your Ordinary Car Dealer The staff at Chapman are always kind, efficient and friendly. They have great service and sales. They listen and meet your needs in every way. The staff at Chapman are always kind, efficient and friendly. They have great service and sales. They listen and meet your needs in every way. More

Great folks at chappman honda they are amazingly friendly helpful and willing to do anything to keep customers coming back I would recommend them to everyone and anyone I know they are amazingly friendly helpful and willing to do anything to keep customers coming back I would recommend them to everyone and anyone I know More