Chapman Honda
Tucson, AZ
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509 Reviews of Chapman Honda
Honda fan since 1980 - Beaudry & Chapman fan since 1994 We've been Honda Accord owners since 1980 because both Honda and its dealers and service departments have backed us whenever we needed them. My 7/1/1 We've been Honda Accord owners since 1980 because both Honda and its dealers and service departments have backed us whenever we needed them. My 7/1/15 service visit just added to the long list of complete satisfaction. More
SAFETY RECALL NOT ONLY DID CHAPMAN PERFORM THE AIRBAG RECALL QUICKLY AND EFFICEINTLY, BUT THEY ALSO DID A COMPLETE MECHANICAL INSPECTION OF MY VEHICLE. THANK YOU S NOT ONLY DID CHAPMAN PERFORM THE AIRBAG RECALL QUICKLY AND EFFICEINTLY, BUT THEY ALSO DID A COMPLETE MECHANICAL INSPECTION OF MY VEHICLE. THANK YOU SO MUCH More
Purchase of a new Honda CRV We purchased a new 2015 Honda CRV Touring from Chapman Honda and our Sales Consultant was Thomas K. Reesing. Tom did an outstanding job working with u We purchased a new 2015 Honda CRV Touring from Chapman Honda and our Sales Consultant was Thomas K. Reesing. Tom did an outstanding job working with us throughout the entire process, and with his professionalism and wonderful personality he exceeded our expectations. All of our questions or concerns were answered promptly to our satisfaction. This is our 2nd purchase of a new vehicle from Chapman Honda and because of Tom Reesing we feel like a valued customer. We will recommend Chapman Honda and Tom Reesing to any of our friends who are considering purchasing a vehicle. Mike & Bobbie Kearns More
lousy Never buy anything from these people there a joke and customer service after you buy your vehicle is very terrible I wouldn't recommend this dealershi Never buy anything from these people there a joke and customer service after you buy your vehicle is very terrible I wouldn't recommend this dealership to my worst enemy More
service experience Scott has been the most helpful service rep since I have been coming there. I hope his employment is a long one at Chapman. you should probably review Scott has been the most helpful service rep since I have been coming there. I hope his employment is a long one at Chapman. you should probably review the prices you charge for service issues. More
Outstanding service - Highly recommend this dealer Having spent 20-years in the auto industry, we have purchased many vehicles over the years. This was our first time purchasing a new vehicle from Cha Having spent 20-years in the auto industry, we have purchased many vehicles over the years. This was our first time purchasing a new vehicle from Chapman Honda. We were impressed to say the least in the hospitality given, the no pressure sales, and not hearing the typical salesperson "how much can you afford" questions. We cannot say enough about the outstanding experience the Chapman Honda Team gave us. Great job! More
Carl Arrington/best service adviser Since 2002 I have been buying Hondas at Chapman formerly Beaudry. The main reason I buy the Honda vehicles is because of Carl Arrington. No matter w Since 2002 I have been buying Hondas at Chapman formerly Beaudry. The main reason I buy the Honda vehicles is because of Carl Arrington. No matter what the problem he takes care of it promptly and professionally. I can buy any type of car I want but I buy the Honda product because they are a good car but there are other good cars also. The difference between other cars and Hondas is because of Carl. Several times I have been gone and minor things have come up and I tell my wife and daughter to go to Chapman and only talk to Carl and he will take excellent care of us. This has been the case for many years. Between myself and family we have bought at least seven cars there since 2002. We may be buying several more soon. More
bad service management I took my car to get it fixed. They wanted to over charge me and refused to submit my extended warranty.. THEY REFUSED TO admitt they messed up my car I took my car to get it fixed. They wanted to over charge me and refused to submit my extended warranty.. THEY REFUSED TO admitt they messed up my car when they did the oil change" ln their other shop. They ended up sending my car out. Cause they are incapable of fixing anything. Either change the manages or further legal action will be processed. More
Best experience of my life in purchasing a vehicle I purchased a 2015 Honda Hybrid EXL model this week and couldn't be more impressed with my experience. This was not the typical experience that I have I purchased a 2015 Honda Hybrid EXL model this week and couldn't be more impressed with my experience. This was not the typical experience that I have had so many times in the past and with other dealers here in Tucson. There was no nonsense. The dealer did not waste my time. My sales representative provided the bottom line pricing quickly and followed up with an e-mail. When I requested technical information on certain vehicles before making my decision, I got it quickly and professionally which really helped me with my final decision. If you look around this dealership, you see employees who like working for Chapman Honda of Tucson. There is a certain spirit I picked up on with everyone I met. Everything relating to the purchase went smooth with no surprises at the end in finance. I love the vehicle I purchased and bought it for the best price I could find. I traded in an older Lexus and this dealer gave me a fair price as well. I highly recommend anyone who is interested at all in a Honda to come to Chapman Honda dealership before purchasing. More
Hard Sell My experience here was exactly what I imagined, and wanted to avoid. Overly eager the moment I walked in the door, but failed to listen to me as they My experience here was exactly what I imagined, and wanted to avoid. Overly eager the moment I walked in the door, but failed to listen to me as they hurried to get me into one of their cars. If you thrive on this sort of transaction, they seem to have all of the basic rules down. If you aren't into auto dealership theater, this may not be the best place for you. More