Chapman Honda

Helped a vet after a divorce and repo I've been getting my life back together since my divorce. Chapman got me into a brand new car when NO OTHER car dealership would work with me. Thank y I've been getting my life back together since my divorce. Chapman got me into a brand new car when NO OTHER car dealership would work with me. Thank you all Chapman! More

Seems to take two visits to fix each problem We have needed to have several problems with our 2011 Honda Odyssey (extended warranty) repaired in the last six months. One was an annoying intermitt We have needed to have several problems with our 2011 Honda Odyssey (extended warranty) repaired in the last six months. One was an annoying intermittent whine from the left side passenger door. Despite multiple visits and days without the car, they couldn't find the source. Finally, after a long trip it began happening again, half a dozen times on the freeway. This time, they ordered a new latch mechanism, installed it and the whine was over. Again, a couple days. Then the air conditioner began blowing hot and cold air repeatedly. They replaced the coolant, and a couple days later it began again. This time, took it in on a Friday before noon and didn't get it back until late Tuesday. This time they deduced the clutch on the air conditioner compressor was faulty. In both situations, they had to order parts and wait for them. Car seems to be working fine now. More

Very relaxed I was shopping for a used car, and found one online at Chapman Honda. This was my first experience with this dealership. From the moment we entered we I was shopping for a used car, and found one online at Chapman Honda. This was my first experience with this dealership. From the moment we entered we were very pleased, no pressure, very knowledgeable salesmen. Extremely attentive to our questions and concerns. The negotiating process was up front and fair. More

Service I bought a new CRV in February 2015 and it was time for it's first oil change. Chris Graves, whom has been my Point of Contact in the Service Departme I bought a new CRV in February 2015 and it was time for it's first oil change. Chris Graves, whom has been my Point of Contact in the Service Department for years, once again took excellent care of both my CRV and me! He made sure the oil was changed, tires rotated and it was washed! He got all this done while I waited, in minimum time. Chris always ensures the maintenance is done properly the first time. Recently, I left a message for him while out of town because my tire light had come on and I was confused about the tire pressure and the new nitrogen system. Chris returned my call within minutes, told me the correct tire pressure and explained how the new nitrogen tires worked and how to reset the tire light. As it turned out the tire light just needed to be reset! Just by having Chris go over it with me on the phone made it a lot less stressful as I was in a very small town here in AZ. That's Chris, always going the extra mile! More

Honda fan since 1980 - Beaudry & Chapman fan since 1994 We've been Honda Accord owners since 1980 because both Honda and its dealers and service departments have backed us whenever we needed them. My 7/1/1 We've been Honda Accord owners since 1980 because both Honda and its dealers and service departments have backed us whenever we needed them. My 7/1/15 service visit just added to the long list of complete satisfaction. More

SAFETY RECALL NOT ONLY DID CHAPMAN PERFORM THE AIRBAG RECALL QUICKLY AND EFFICEINTLY, BUT THEY ALSO DID A COMPLETE MECHANICAL INSPECTION OF MY VEHICLE. THANK YOU S NOT ONLY DID CHAPMAN PERFORM THE AIRBAG RECALL QUICKLY AND EFFICEINTLY, BUT THEY ALSO DID A COMPLETE MECHANICAL INSPECTION OF MY VEHICLE. THANK YOU SO MUCH More

Purchase of a new Honda CRV We purchased a new 2015 Honda CRV Touring from Chapman Honda and our Sales Consultant was Thomas K. Reesing. Tom did an outstanding job working with u We purchased a new 2015 Honda CRV Touring from Chapman Honda and our Sales Consultant was Thomas K. Reesing. Tom did an outstanding job working with us throughout the entire process, and with his professionalism and wonderful personality he exceeded our expectations. All of our questions or concerns were answered promptly to our satisfaction. This is our 2nd purchase of a new vehicle from Chapman Honda and because of Tom Reesing we feel like a valued customer. We will recommend Chapman Honda and Tom Reesing to any of our friends who are considering purchasing a vehicle. Mike & Bobbie Kearns More

lousy Never buy anything from these people there a joke and customer service after you buy your vehicle is very terrible I wouldn't recommend this dealershi Never buy anything from these people there a joke and customer service after you buy your vehicle is very terrible I wouldn't recommend this dealership to my worst enemy More

service experience Scott has been the most helpful service rep since I have been coming there. I hope his employment is a long one at Chapman. you should probably review Scott has been the most helpful service rep since I have been coming there. I hope his employment is a long one at Chapman. you should probably review the prices you charge for service issues. More

Outstanding service - Highly recommend this dealer Having spent 20-years in the auto industry, we have purchased many vehicles over the years. This was our first time purchasing a new vehicle from Cha Having spent 20-years in the auto industry, we have purchased many vehicles over the years. This was our first time purchasing a new vehicle from Chapman Honda. We were impressed to say the least in the hospitality given, the no pressure sales, and not hearing the typical salesperson "how much can you afford" questions. We cannot say enough about the outstanding experience the Chapman Honda Team gave us. Great job! More