Chapman Honda

THANK YOU ALEX MURILLO! I want to thank you Alex for his exceptional service, professionalism, and courtesy. What set Alex apart from every other salesperson is his patience, I want to thank you Alex for his exceptional service, professionalism, and courtesy. What set Alex apart from every other salesperson is his patience, respect, and genuine enthusiasm for the job and care for the customer. Alex did whatever he could to make my first car buying experience as close to stress-free as possible. More

A+ Service and Repairs Although he wasn't my service advisor, his helping me at my asking, was A+, the employee of whom I am talking about is Jason Cowdry, he deserves to be Although he wasn't my service advisor, his helping me at my asking, was A+, the employee of whom I am talking about is Jason Cowdry, he deserves to be employee of the month. What all he could do, he did beyond well. He's a grand asset to and for this company, don't let him go, if it can be helped. I was mad when I got there on Monday morning ( 12-7-2015 ) after work cause my car kept going back and forth to H (HOT), and although I wasn't planning on my car being there at the shop all day Monday, that was what it took in order to get the problem fixed, and therefore, when I noticed Jason, he immediately asked what was going on with the car, cause I was there a day or two earlier, and they had replaced a cap that needed replaced, Jason and I got to talking while he was working, naturally, and while I was mad that my car was doing what it was doing, he talked to me and gradually calmed me down and from there, I put my car headache(s) in his hands, and I am grateful that I did. The other day when I was there and a new cap was put on, I noticed Jason helping out another customer, and while watching him help her, I was then and am still pleased with his customer service ethics, they were genuine and grand, his work was seen through him. Grand Thanks Jason!!!!! Happy Holidays to you and your family!!, Respectfully Tami. 12/11/2015. Friday. I want him to be my service advisor from here on in. More

Excellent Service Today I went to Chapman Honda in Tucson. I had an appointment for the recall on my airbag. My service adviser was Jason Cowdry. He was very patient, s Today I went to Chapman Honda in Tucson. I had an appointment for the recall on my airbag. My service adviser was Jason Cowdry. He was very patient, showed me where the customer lounge was and made sure I had everything I needed to be comfortable. The new dealership customer area is so much more relaxing than the old one. The whole service area is very nice. Jason came to get me when my car was done. He escorted me outside and made sure I was satisfied with everything. I will definitely ask for Jason for all my future service work. More

I believe the young mans name was Chris I am a customer from the auto mall all I have to say is someone has trained the service department to do there very best to accommodate the customer.I I am a customer from the auto mall all I have to say is someone has trained the service department to do there very best to accommodate the customer.I am more than satisfied.I will be back for sure, and wow what a beautiful dealership.Thankyou for great service. More

not your typical used car experience Best used car buying experience ever.. At settlement time, they stood by all sales promises, and even did more for us. Reasonable price for quality. Best used car buying experience ever.. At settlement time, they stood by all sales promises, and even did more for us. Reasonable price for quality. More

Best Car Buying Experience Possible The sales and finance department worked with us by phone and text to purchase a 2016 Honda Pilot. They had the vehicle we wanted at a price that was f The sales and finance department worked with us by phone and text to purchase a 2016 Honda Pilot. They had the vehicle we wanted at a price that was fair, and they got the details arranged and paperwork ready to sign before we ever had to set foot on the dealership grounds. We drove several hours to do this deal with Chapman, and we will do it again if we can! More

Easiest Dealer Experience I've Ever Had I took my private party purchased Honda into the dealership for some warranty work and repairs. I was shocked at how easy and quick everything was ha I took my private party purchased Honda into the dealership for some warranty work and repairs. I was shocked at how easy and quick everything was handled. First, Scott was amazing. He communicated frequently to let me know what the issues were and what would be handled by warranty. He also took care of some issues I didn't even know I had with the vehicle. I was thoroughly impressed by his ability to manage my time there with ease. Nice job Scott! The car is in great shape and we will be using them in the future! I can't stress enough that this was an awesome experience (how often can you say that about going to the dealer?) and I would highly recommend heading to Chapman Honda! More

2012 Dodge Journey I have been looking for a newer vehicle for only a few weeks, but was very discouraged by other dealerships and their tactics. I was contacted by Jaco I have been looking for a newer vehicle for only a few weeks, but was very discouraged by other dealerships and their tactics. I was contacted by Jacob at Chapman and he was wonderful from beginning to the end of my sale to the next day he was there to help me every step of the way. Everyone at Chapman treated my daughter and I wonderfully. There was no pressure and they understood my needs and circumstances. I would definitely purchase another vehicle from Chapman. I look forward to seeing you guys next year when my daughter is able to drive! More

Rosie I would buy a car from Chapman Honda as long as I have the Vivacous Rosie at my side, such a helpful wonderful woman. It made buying a car fun. Thank I would buy a car from Chapman Honda as long as I have the Vivacous Rosie at my side, such a helpful wonderful woman. It made buying a car fun. Thank you. Eleanor Gibbens More

Outstanding experience in buying my CR-V Touring Outstanding in every way!! I purchased my car by working with my internet sales rep, Jacob Goswick. We spent several days going back and forth about o Outstanding in every way!! I purchased my car by working with my internet sales rep, Jacob Goswick. We spent several days going back and forth about options, pricing, trade-in, etc. Jacob was great ... with fast, helpful and accurate responses. When I went to pick up my new Honda CR-V touring edition things couldn't have gone better. I had a 50 point check list ... I'm very detail oriented. My list was probably not as long as the list that Chapman had already put my car through. Jacob took my through all the items on my list, we went on a test ride on which he detailed even more about the car. Everyone was so helpful. After we had finished all the items on my check list and finished all the paperwork (including paying for the car). Justin came out to the car with me to ensure I had no further questions. He helped me customize many of the features on my car ... they already had my money, yet Jacob wanted to be sure that i was TOTALLY satisfied with everything ... I was!!! I will be a repeat customer of Chapman Honda. Thanks to everyone that helped me in this process!! More