Chapman Honda

Dedicated service team Best service team, best waiting room ever! If you ever think an error has been made in your billing, just be gently assertive and they will doublechec Best service team, best waiting room ever! If you ever think an error has been made in your billing, just be gently assertive and they will doublecheck, sometimes resulting in an error having been made and a savings of considerable money. More

Excellent Service Came in with a 2012 Honda Civic, AC issue. Discovered to be the fan blower motor. New part installed. AC is working great now. In and out in a reaso Came in with a 2012 Honda Civic, AC issue. Discovered to be the fan blower motor. New part installed. AC is working great now. In and out in a reasonably length of time More

A minor repair received gold star treatment. The window washer stopped spraying water on the windshield. My 2014 Accord is still under warranty. The folks at Chapman gave me friendly, fast ser The window washer stopped spraying water on the windshield. My 2014 Accord is still under warranty. The folks at Chapman gave me friendly, fast service. I have never received maintenance service from a dealer that equals theirs. More

A Great Dealership, I highly recommend Chapman Honda I can honestly say, this is one of the finest dealerships in the United States. I have dealt with many dealerships over my years of driving and Chapm I can honestly say, this is one of the finest dealerships in the United States. I have dealt with many dealerships over my years of driving and Chapman Honda of Tucson stands out as the finest. They are very professional, friendly and knowledgeable. More

I got exactly what I wanted, on my terms. I have purchased many new/used cars over the years. It's always a frustrating experience that takes all day. I get really tired of the salespeople and I have purchased many new/used cars over the years. It's always a frustrating experience that takes all day. I get really tired of the salespeople and dealerships that are constantly upselling. It's insulting to me... as though I don't know what I want. I really liked working with Slimann. He asked me the basics of what I was looking for, then showed me exactly what I asked for. Nothing more. He was very knowledgeable about the features in each model and everything available in their inventory. He was more concerned with earning my business instead of just selling a car. My kids appreciated the complimentary hot chocolate, popcorn, and big screen TV. I appreciated it because my kids were occupied while I shopped. In the end, I got exactly what I wanted on my terms. I highly recommend Chapman Honda, but my highest recommendation is to talk to Slimann. I will buy another car from him when the time comes. More

Great experience for first time buyer! I recently walked in to chapman Honda to see what I would even be able to get approved for. Thinking I would be told my credit score was too low. I di I recently walked in to chapman Honda to see what I would even be able to get approved for. Thinking I would be told my credit score was too low. I did not expect anything out of the visit except to be let down and denied. As soon as I walked in I was introduced to "Frenchy." He was so cool and friendly! He said "lets run your app and see what happens!" I ended up getting approved for a loan and bought my first car! Over all it was a great experience for me. He never made me feel pressured and same thing with two of the financial guys. I would just like to thank them for everything they did for me! I definitely will recommend chapman Honda! Thanks again guys! ?? More

awesom service Angel was very helpful and had my car ready go in less then 45mins. I give him 5 stars. I would recommend Angel to all my family and friends Angel was very helpful and had my car ready go in less then 45mins. I give him 5 stars. I would recommend Angel to all my family and friends More

Tire Replacement I purchased a 2014 Audi A5 in November of 2015. After about a month of driving the car the rear driver side tire was having an issue with a leak due I purchased a 2014 Audi A5 in November of 2015. After about a month of driving the car the rear driver side tire was having an issue with a leak due to a puncture. Upon going to get this issue fixed it was noticed that the other tires on the car looked to have been driven under inflated and were damaged to the point that it was recommended I purchase new tires. I had inflated the tires to the proper PSI upon getting the car so I know the damage to the tires wasn't caused by me in the span of a month to the point I would need to invest up to $1000 on tires for a car I've only had a month. This had to have been done by the previous owner and the car was sold with damaged tires. To make a long story short, Carl Arrington was able to work with his management as well as the Audi service management to get three of the damaged tires replaced as well as repairing the tire with the leak issue. Prior to having this issue resolved I was planning on returning the car due to my frustration with having to deal with an issue I thought I shouldn't be dealing with on a car I'd only had 1 month. Many thanks to Carl for hearing me out and getting the right people involved to assist me with this issue. This is a great example of customer service and understanding that I will remember for a long time. More

Friendly Sales person Overall pleasant experience and atmosphere, felt a little bit pressured to buy used car with low milage. Minor defect on bumper was not disclosed upf Overall pleasant experience and atmosphere, felt a little bit pressured to buy used car with low milage. Minor defect on bumper was not disclosed upfront but was fixed later without charge. More