Chapman Honda

Alexis Murillo, Sales Professional was terrifict! Alex Murillo helped me understand and chose the options I wanted for my new CRV. He was extremely patient, informative and friendly. By far the best s Alex Murillo helped me understand and chose the options I wanted for my new CRV. He was extremely patient, informative and friendly. By far the best sales experience with a new car that I have had. Thank you! More

Easily the best car buying experience I have had I can't thank Devan McDole for the great service he provided in going through every aspect of the 2017 CR-V EX-L when we were test driving and eventua I can't thank Devan McDole for the great service he provided in going through every aspect of the 2017 CR-V EX-L when we were test driving and eventually purchased the car. He kept us informed through the whole process and we are grateful. Even when he gave us the "bad news" that the car had a paint chip that was going to have to be repaired by the paint shop. To Chapman's credit they brought the issue to our attention, will have it fixed professionally by their paint shop (not just filled in with paint repair you can buy in a bottle) and even provide me with a loaner car when I bring it back for the repair. So far my wife and I have had a great experience with Chapman Honda. Could be the making of a lasting relationship... Bob Messenger More

Dave Ginsberg, Service Honda CRV SUPERIOR SERVICE!!!! July 2, 2012, I purchased my Honda CRV from ChapmanHONDA. TODAY, APRIL 11, 2017, HONDA recall card came in mail, approx month ago. Dave Ginsberg a July 2, 2012, I purchased my Honda CRV from ChapmanHONDA. TODAY, APRIL 11, 2017, HONDA recall card came in mail, approx month ago. Dave Ginsberg answered my call. His personal professional manner is a credit not only to Chapman, but to HONDA. Mr. Ginsberg, was knowledgeably accurate, honest, polite, professional. flexible and setting up an appointment was like having a family member give individual personal care! What MORE COULD ANYONE ASK FOR??? IT'S NOT THE PRODUCT ONLY, BUT HOW CUSTOMERS GET TREATED WHEN THINGS ARE NOT QUITE RIGHT!!! THAT is the test of professional care which keeps customers, like me coming back. (as it happened, a serious fall kept me from following through--still, that was no problem and Dave gave such exceptional service and care I called his manager immediately!! Thank YOU, Mr. Dave Ginsberg!!! I finally made it in, and sitting herein obtrusively watching employees work, I see Mr. Ginsberg, quick, and giving great service. I see him such a cut above the norm. and I wonder if it has something to do with the fact that he is of a more experienced generation. Obviously, thorough! He's compassionate to customers, like his own family could not be cared for any better, because it doesn't exsist! Thank you to whomever it was who hired Mr. Ginsberg--YOU, whoever you are, made an exceptional choice! Thank you, also. Please allow me to continue, as it came to CARL, SERVICE MANAGER, would be cause of great service, for if the head isn't right the body cannot follow- Carl is doing an outstanding job!! Thank you, CARL! AND MY CAR WAS WASHED TOO!!! More

Superior Service Salesperson was very courteous and knowledgeable. His explanation of many of the automobile's systems was most appreciated. Showroom makes one feel w Salesperson was very courteous and knowledgeable. His explanation of many of the automobile's systems was most appreciated. Showroom makes one feel welcome. Would definitely purchase another car here. More

Great Dealership Very happy with Chapman's Honda. Professional folks. Bought my car at my price and drove off in 65 minutes. No gimmicks no time wasted, nice transacti Very happy with Chapman's Honda. Professional folks. Bought my car at my price and drove off in 65 minutes. No gimmicks no time wasted, nice transaction. More

Great Salesmanship Adam was great, I explained to him what I was looking for and he called me with a couple of choices. Everything was ready to go by the time I arrived. Adam was great, I explained to him what I was looking for and he called me with a couple of choices. Everything was ready to go by the time I arrived. Thank you! More

They cared about my unique situation! I came to Chapman with a very unique set of needs. I was referred by an acquaintance and told to ask for Albert. The voicemail message I left was retu I came to Chapman with a very unique set of needs. I was referred by an acquaintance and told to ask for Albert. The voicemail message I left was returned immediately. He put me in contact with Sarah, who was so personable and knowledgeable! She was able to find exactly the right car for me that would also fit my financial situation. Those two really took excellent care of me. I will be telling anyone who asks to come here! More

Great Service Took my vehicle in for a quick service, had oil change and tires rotated in a reasonable amount of time and they even washed my car!! Took my vehicle in for a quick service, had oil change and tires rotated in a reasonable amount of time and they even washed my car!! More

Carl Arrington rocks!!!! Assistant Manager for service at Chapman Honda Tucson is an incredible service manager. He totally "gets" customers and knows how to offer exception Assistant Manager for service at Chapman Honda Tucson is an incredible service manager. He totally "gets" customers and knows how to offer exceptional customer service. He underpromises and overdelivers each and every time! He's fun and professional at the same time. He's on top of delivering the car back in the time frame promised. That's huge! I've always been very satisfied with his work and actually look forward to my service calls! This trip, he solved an issue I hadn't even come in for and it has made a huge different in my car's appearance. I couldn't be happier! Thank you, Carl!! More

Unprofessional I had the worst experience ever here. The truck I test drove to a mechanic to get looked at ended up being able to NOT pass emissions! Which is very i I had the worst experience ever here. The truck I test drove to a mechanic to get looked at ended up being able to NOT pass emissions! Which is very illegal!! The sales person threw a fit telling them they didn't know what they were talking about and he was yelling at us on the way back to the dealer and speeding the whole way back! I will NEVER go back there to even give them the time of day because of how the sales person talked to me, along with the sales manger who I spoke with after everything happened. They ended up putting it back on the lot so it could be sold in the condition it is in SHAME ON YOU CHAPMAN SHAME ON YOU!!!!! More