Chapman Honda

Great Salesmanship Adam was great, I explained to him what I was looking for and he called me with a couple of choices. Everything was ready to go by the time I arrived. Adam was great, I explained to him what I was looking for and he called me with a couple of choices. Everything was ready to go by the time I arrived. Thank you! More

They cared about my unique situation! I came to Chapman with a very unique set of needs. I was referred by an acquaintance and told to ask for Albert. The voicemail message I left was retu I came to Chapman with a very unique set of needs. I was referred by an acquaintance and told to ask for Albert. The voicemail message I left was returned immediately. He put me in contact with Sarah, who was so personable and knowledgeable! She was able to find exactly the right car for me that would also fit my financial situation. Those two really took excellent care of me. I will be telling anyone who asks to come here! More

Great Service Took my vehicle in for a quick service, had oil change and tires rotated in a reasonable amount of time and they even washed my car!! Took my vehicle in for a quick service, had oil change and tires rotated in a reasonable amount of time and they even washed my car!! More

Carl Arrington rocks!!!! Assistant Manager for service at Chapman Honda Tucson is an incredible service manager. He totally "gets" customers and knows how to offer exception Assistant Manager for service at Chapman Honda Tucson is an incredible service manager. He totally "gets" customers and knows how to offer exceptional customer service. He underpromises and overdelivers each and every time! He's fun and professional at the same time. He's on top of delivering the car back in the time frame promised. That's huge! I've always been very satisfied with his work and actually look forward to my service calls! This trip, he solved an issue I hadn't even come in for and it has made a huge different in my car's appearance. I couldn't be happier! Thank you, Carl!! More

Unprofessional I had the worst experience ever here. The truck I test drove to a mechanic to get looked at ended up being able to NOT pass emissions! Which is very i I had the worst experience ever here. The truck I test drove to a mechanic to get looked at ended up being able to NOT pass emissions! Which is very illegal!! The sales person threw a fit telling them they didn't know what they were talking about and he was yelling at us on the way back to the dealer and speeding the whole way back! I will NEVER go back there to even give them the time of day because of how the sales person talked to me, along with the sales manger who I spoke with after everything happened. They ended up putting it back on the lot so it could be sold in the condition it is in SHAME ON YOU CHAPMAN SHAME ON YOU!!!!! More

Great job They are very helpful. Always call with information on what they need to do prior to doing extra. I have been to 4 different Honda dealers in dif They are very helpful. Always call with information on what they need to do prior to doing extra. I have been to 4 different Honda dealers in different cities and highly recommend this one. More

Excellent experience My initial service of my new Ridgeline was just as seamless and easy as my buying experience with Chapman Honda. Carl Arrington is very professional a My initial service of my new Ridgeline was just as seamless and easy as my buying experience with Chapman Honda. Carl Arrington is very professional and the overall customer service experience is top notch. More

Great service The service advisors were attentive and responsive and the work performed by the technicians was excellent. I would highly recommend Chapman Honda. Th The service advisors were attentive and responsive and the work performed by the technicians was excellent. I would highly recommend Chapman Honda. They also have integrity and their word is good. More

Wonderful Staff We had very good, relaxed experience vehicle shopping at Chapman Honda, wonderful staff, especially your internet sales manager, Ashur was friendly, h We had very good, relaxed experience vehicle shopping at Chapman Honda, wonderful staff, especially your internet sales manager, Ashur was friendly, honestly and professionally treated customers, he is excellent, my wife and I could not be happier. Thank you for the business! Donny and Xiang More

Best Service Ever In my 40yrs of having cars serviced, I received the best service ever from Chapman Honda of Tucson. From my first interface with the service advisor ( In my 40yrs of having cars serviced, I received the best service ever from Chapman Honda of Tucson. From my first interface with the service advisor (James Abrahamyan) to the final follow up with the assistant service manager (Carl Arrington) the service issues regarding my Honda CRV were not just handled professionally, but they went out of their way making sure I was COMPLETELY SATISFIED before I picked-up my car. Since I had one of those intermittent problems they put forth a lot of effort and time in assuring my vehicle was operating correctly. As they worked on my car, they communicated with me frequently, kept me in the loop as to what was being done and listened effectively to my inputs. Since it was towards the end of the day and I was trying to get a ride to pick up the car, Carl stepped in and immediately sent a car out to pick me up. Thanks to those guys' efforts, my first service visit to Chapman was an exceptionally pleasant experience. Their performance was exemplary and says a lot about staff and management. I highly recommend Chapman and will definitely be back when I need service. More