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Chapman Honda

Tucson, AZ

4.2
504 Reviews

4426 E 22nd St

Tucson, AZ

85711

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504 Reviews of Chapman Honda

November 06, 2017

LUPITA Finn helped us leave with a 2017 Honda Civic! Service was very good. LUPITA was so helpful. We weren't sure what to get our College bound daughter! LUPITA Finn was very helpful and assisted in our More

by Lexiemartinez44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LUPITA FINN
Nov 10, 2017 -

Chapman Honda responded

Hi Lexie, We appreciate you sharing your buying experience with us and welcome you to the Chapman Honda family! We are glad that your daughter is so happy with Civic. I will convey your thanks to Lupita and we will aim to always make your experience with us a good one. We are looking forward to your next visit. Akram Dawass | General Sales Manager

November 05, 2017

Stacy Ponce was a wonderful Service Advisor. I had stooped going to Chapman for my service because last time the Service Guy quoted me for cabin filter change $140.00 and for the Engine one $70 s More

by Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Ponce
Nov 09, 2017 -

Chapman Honda responded

Hello Tacoma, Thank you for sharing your review with us and we appreciate your insights. I will share your appreciation with Stacey and we will continually strive to improve our service to gain your trust. I want to rectify your experience with us and will be reaching out to you directly to do so. My contact information is below for you as well. I look forward to speaking with you. Jerry Polansky | Service Manager | jerrypolansky@chapmantucson.com | 520.512.5873

November 02, 2017

"Best new car buying experience ever!!!" We had the best experience here, came to look at the car we wanted. We got a perfect, beautiful Accord and drove off happier than expected!! Amy Salte More

by Hoai & Cuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Salter and Sylvia Kountz
Nov 07, 2017 -

Chapman Honda responded

Hello Hoai & Cuong, We are so glad that you had a happy experience. I will let Amy and Sylvia know your appreciation and we welcome you to the Chapman Honda family. Thank you for sharing your review with us and we look forward to your next visit. Akram Dawass | General Sales Manager

October 31, 2017

Excellent job by Chapman Honda Chapman Honda completed the work needed on my CRV, plus additional work at no cost for a recall. They even applied a 10% coupon after I'd left the cou More

by Hummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haddock
Nov 01, 2017 -

Chapman Honda responded

Thank you for taking the time to share your review! We want our customers to feel taken care of when they come to Chapman Honda and we will continue to strive for excellence in service. We look forward to your next visit. Jerry Polansky | Service Manager

October 23, 2017

Best new car buying experience ever!!! Sales person, Lupita Finn provided a completely profession, fast and smooth car buying process. We left with an awesome car at a great price! Lupita More

by Joanna Cummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lupita
Oct 27, 2017 -

Chapman Honda responded

Hi Joanna, It is wonderful to read of your excitement and smooth process in the car buying experience. I will let your team, Lupita and Vince know of your appreciation and we will continue to strive to make your visits with Chapman Honda smooth and efficient. Thank you for sharing your comments with us! Luis Esparza | Sales Manager

October 04, 2017

Quality Guest Service From the salesman Gary, to the General Sales Manager, Chapman Honda provided me with all star guest service throughout my entire car purchse experienc More

by Enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, General Sales Manager
Oct 05, 2017 -

Chapman Honda responded

Hi, Enrique, Your review means a lot to us and thanks for taking the time to share it! I will share your thoughts with Gary. We are glad to have you as part of the Chapman Honda family and look forward to your next visit. Akram Dawaas | General Sales Manager

October 04, 2017

Oil Change Experience Stacy helped us out today and provided friendly, professional, and excellent service. We came in for a oil change service and were helped right away a More

by Coqb18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy
Oct 05, 2017 -

Chapman Honda responded

Thank you for sharing your experience. It is always great to hear when our customers are happy. Be assured that we will continue striving for excellent customer service and I will relay your appreciation to Stacy. Jerry Polansky | Service Manager

October 02, 2017

Awesome sales people If you are looking for the best then ask for Tom or Rose. They were the nicest, most pleasant, most informative sales team that I have ever had the p More

by CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Reesing and Rose Ballis
Oct 05, 2017 -

Chapman Honda responded

Chapman Honda is very appreciative of your review. Tom and Rose are great assets to us and I will relay your thanks to them. We are glad that your experience was pleasant and informative and we will strive for it to be that way every time. On behalf of the whole team, please let us know if there is anything else we can assist you with. We are looking forward your next visit. Akram Dawaas | General Sales Manager

September 24, 2017

Excellent Stacy Ponce (Service Advisor) was excellent. Very helpful.I have had many Honda's serviced at that location since the 1980s.Stacy was the most profess More

by Yankees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Ponce
Sep 28, 2017 -

Chapman Honda responded

Thank you for your loyalty to Chapman Honda! The trust you have in us is valued and I will convey your thanks to Stacy. We look forward to your next visit. Akram Dawass | General Sales Manager

September 08, 2017

Routine Service I took my 2016 Honda Accord in for a routine service. I was met immediately in the Express Lane by a young lady who then called a service writer on he More

by azhawgrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mazon
Sep 18, 2017 -

Chapman Honda responded

It is wonderful to hear when our customers are satisfied with their service. Thank you for letting us know your thoughts. Our team will continually work to ensure you made the right choice in service at Chapman Honda. Jerry Polansky | Service Manager

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