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Chapman Honda

Tucson, AZ

4.1
500 Reviews

4426 E 22nd St

Tucson, AZ

85711

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500 Reviews of Chapman Honda

December 20, 2017

Great Buying Experience Just bought a new accord and Emilio was the greatest. No pressure, very respectful. Love the beautiful facility. Everyone I interacted with was real More

by Sporty883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Guevara
Dec 27, 2017 -

Chapman Honda responded

Thank you for sharing your experience with us. We are happy to have you in the Chapman Honda family and I will convey your appreciation to Emilio. We will continually strive to give our best to earn your loyalty and we look forward to seeing your next visit. Akram Dawass | General Sales Manager

December 05, 2017

AA+ salesman Alberto Gill I live closer to another Honda dealership but because of Alberto Gill I bought my new HR-V from him. He was very personable and treated me with respec More

by PBJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Gill
Dec 12, 2017 -

Chapman Honda responded

Hi PBJ, We are grateful that you choose our Chapman Honda location to be your home dealership. I will convey your appreciation to Alberto for his dealings with you and we are glad that he made you feel part of the family. We look forward to assisting you with any future purchases and service. Akram Dawass | General Sales Manager

November 23, 2017

recent visit for service on a 2011 Honda CRV I recently had to get service on my vehicle. I went to Chapman because I had used them before and I wanted to go to a dealer as opposed to a repair sh More

by Rod613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Soto
Nov 30, 2017 -

Chapman Honda responded

Hi Rod, Thank you for sharing your experience with us. I will convey your appreciation to Ricky and we are glad that you are happy with you service. Great customer service is our aim and we will continue striving for excellence. Thank you for choosing Chapman Honda and we welcome you to the family. Jerry Polansky | Service Manager

November 22, 2017

Dropped the Sway Bar I was a little disappointed after a service visit on the 24th of October when the sway bars for the read of my car were not in stock. I was told that More

by Robert41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sams
Nov 27, 2017 -

Chapman Honda responded

Robert - Thank you for letting us know your feedback from your visit with us. I apologize for the experience you had and am glad we were able to discuss it today. Please let me know if there is anything further I can do and my direct contact information is below. Thank you for giving Chapman Honda the opportunity to rectify matters. Jerry Polansky | Service Manager | jerrypolansky@chapmantucson.com | 520.512.5873

November 21, 2017

Excellent and speedy service Stacy the service technician was very friendly and helpful. We were surprised to see that it took less time to have the oil changed and rotate the tir More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy
Nov 30, 2017 -

Chapman Honda responded

Hi Jose, We are glad that your visit was efficient and quick and thank you for sharing your review with us. We are looking forward to your next visit. Jerry Polansky | Service Manager

November 06, 2017

We dealt with LUPITA and she was the BEST. Very satisfied! We werent sure what we wanted for our college bound daughter. Luputa helped us find a vehicle that was both safe and had a warranty that would go with More

by Lexiemaftind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LUPITA
November 06, 2017

LUPITA Finn helped us leave with a 2017 Honda Civic! Service was very good. LUPITA was so helpful. We weren't sure what to get our College bound daughter! LUPITA Finn was very helpful and assisted in our More

by Lexiemartinez44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LUPITA FINN
Nov 10, 2017 -

Chapman Honda responded

Hi Lexie, We appreciate you sharing your buying experience with us and welcome you to the Chapman Honda family! We are glad that your daughter is so happy with Civic. I will convey your thanks to Lupita and we will aim to always make your experience with us a good one. We are looking forward to your next visit. Akram Dawass | General Sales Manager

November 05, 2017

Stacy Ponce was a wonderful Service Advisor. I had stooped going to Chapman for my service because last time the Service Guy quoted me for cabin filter change $140.00 and for the Engine one $70 s More

by Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Ponce
Nov 09, 2017 -

Chapman Honda responded

Hello Tacoma, Thank you for sharing your review with us and we appreciate your insights. I will share your appreciation with Stacey and we will continually strive to improve our service to gain your trust. I want to rectify your experience with us and will be reaching out to you directly to do so. My contact information is below for you as well. I look forward to speaking with you. Jerry Polansky | Service Manager | jerrypolansky@chapmantucson.com | 520.512.5873

November 02, 2017

"Best new car buying experience ever!!!" We had the best experience here, came to look at the car we wanted. We got a perfect, beautiful Accord and drove off happier than expected!! Amy Salte More

by Hoai & Cuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Salter and Sylvia Kountz
Nov 07, 2017 -

Chapman Honda responded

Hello Hoai & Cuong, We are so glad that you had a happy experience. I will let Amy and Sylvia know your appreciation and we welcome you to the Chapman Honda family. Thank you for sharing your review with us and we look forward to your next visit. Akram Dawass | General Sales Manager

October 31, 2017

Excellent job by Chapman Honda Chapman Honda completed the work needed on my CRV, plus additional work at no cost for a recall. They even applied a 10% coupon after I'd left the cou More

by Hummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haddock
Nov 01, 2017 -

Chapman Honda responded

Thank you for taking the time to share your review! We want our customers to feel taken care of when they come to Chapman Honda and we will continue to strive for excellence in service. We look forward to your next visit. Jerry Polansky | Service Manager

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