Chapman Honda

Dirty Wheels I brought my Honda into Chapman Honda yesterday for a rear break job. My car was returned to me unwashed, and the wheels were full of greasy finger p I brought my Honda into Chapman Honda yesterday for a rear break job. My car was returned to me unwashed, and the wheels were full of greasy finger prints ... a sign of the mechanic not paying attention to finishing the job and cleaning up properly.. This is the second not-so-great service experience I've had at Chapman. My Service Advisor was friendly and kept me informed of what was going on, but I'm equally impressed with a mechanic's work well done. More

Service Ricky did an awesome job providing great customer service and getting my car in the shop quickly. Thanks again for such an awesome job and taking car Ricky did an awesome job providing great customer service and getting my car in the shop quickly. Thanks again for such an awesome job and taking care of me. More

Great buying experience! Everything was simple, they listened to what we wanted, made it happen. Loved our sales person Rosie! Thank you! We will buy our next car there als Everything was simple, they listened to what we wanted, made it happen. Loved our sales person Rosie! Thank you! We will buy our next car there also. Love our Honda! Best car EVER! More

Service was Painless, Efficient & Timely ‘called for an appointment and they got me right in. Once there, the process was rather straight forward and simple. We all would like to have our s ‘called for an appointment and they got me right in. Once there, the process was rather straight forward and simple. We all would like to have our service to be as economical as possible, but a car always needs something. Matt, the gentleman that checked me in, let me know what needed to be done, and let be decide if it was what I wanted to do. It was. Over the years with different dealerships, it wasn’t always this way. I’m a happy camper with Champan Honda. More

Great car buying experience at Chapman honda! We keep coming back to Chapman Honda due in part to Lupita Finn. We called ahead with a list requirements for a new vehicle and when we arrived for o We keep coming back to Chapman Honda due in part to Lupita Finn. We called ahead with a list requirements for a new vehicle and when we arrived for our appointment she had the perfect vehicle waiting for us. Lupita Finn and Albert Camacho (Finance) both provided outstanding customer service. Chapman Honda has a beautiful facility and everyone is friendly. More

A simple process to drive our new Honda Accord home! Everyone we met at Chapman Honda was pleasant and helpful and we never felt pressure. Gary and Devan made the entire process simple and fun! Then the Everyone we met at Chapman Honda was pleasant and helpful and we never felt pressure. Gary and Devan made the entire process simple and fun! Then they explained the features and showed us how to customize the features to work the way we wanted. We love our new Honda Accord! More

Great service and a great deal1 Chapman Honda was awesome to work with. They found us exactly what we wanted, gave us a great deal, and made the buying process super easy. We had the Chapman Honda was awesome to work with. They found us exactly what we wanted, gave us a great deal, and made the buying process super easy. We had the entire deal done quickly and it was exactly what they said it was going to be. They took the time to go through all of the technology on the car and we couldn't be happier! Thanks Chapman for having great customer service and great pricing! More

Helped me get into the car I wanted! I highly recommend Chapman Honda for your next car purchase. Ashley Gonzalez is the best! She will help you get into a deal your comfortable with. No I highly recommend Chapman Honda for your next car purchase. Ashley Gonzalez is the best! She will help you get into a deal your comfortable with. No other dealership would help me. My credit is not so good and I was told "no" by several other dealerships and some would not even give me the time of day. Chapman Honda said "Yes" and I got a great deal. I will be back to purchase my next car at Chapman Honda! More

Honda CRV 2016 Horse Hockey Couldn't produce a understandable ledger of the sticker price, the price paid, the price of the extras they automatically pack the price with-all on o Couldn't produce a understandable ledger of the sticker price, the price paid, the price of the extras they automatically pack the price with-all on one page. It's possible Sales does not know what a ledger is. More

The CRV has a SERIOUS problem BEWARE. The direct fuel injection that Honda uses in the 2015, 2016 and 2017 CRV will create shaking and vibrations when in gear at a stop. EVERY STOP BEWARE. The direct fuel injection that Honda uses in the 2015, 2016 and 2017 CRV will create shaking and vibrations when in gear at a stop. EVERY STOP. There are SEVERAL thousand complaints on the net and there are class action suites in California and Ohio because HONDA will not or cannot fix the problem. They have trained service to say that the vibration is "just a characteristic of the car". It's a common response in all the forum discussions.Yea-it's the characteristic of a broken car. The resolution is "so sorry" it's the best we can do. They'll make you go through the song and dance of multiple all day service dates to wear you down even though they know they have a problem when you drive in. Sales was full of scammers and service is full disingenuous incapable techs. This is a serious disclosure issue. Just google "my Honda 2016 CRV shakes" and you'll get half a million hits on a problem Honda claims is not a problem. Buy a Toyota. More