Chapman Honda

TOP NOTCH We did a lot of research online when in the market for our recently purchased CR-v. This online shopping for a car was a first for us. We were blown We did a lot of research online when in the market for our recently purchased CR-v. This online shopping for a car was a first for us. We were blown away with all the time and miles it saved us. Our Chapman internet salesman was Bryan Knight from whom we ultimately bought the car. But we came in a day early to view the car as we were in the area. Bryan wasn't in that day but Lupita Finn helped us understanding that we were Bryans customer. She took us for a full test ride, was very courteous and went over all the bells and whistles (many) to fully inform us of their function. Three days later we bought the vehicle from Chapman through Bryan. It was an awesome experience of staff working together for the good of the customer and their employer. We would highly recommend either Lupita or Bryan to work with on your sale. More

This auto delearship is fantastic.! I had originally taken my 2007 CRV in for recall service, and I wound up buying a 2018 CRV! I am thrilled with my new vehicle..which will be driven i I had originally taken my 2007 CRV in for recall service, and I wound up buying a 2018 CRV! I am thrilled with my new vehicle..which will be driven in Arizona and Maryland. I have always had a Honda, but they were purchased in Maryland at Brown's Honda. The MD dealership is great; but, Chapman's is impressive. Emilio was most helpful; and Sylvia made all the paperwork flow smoothly. More

Great experience overall. Extremely helpful and friendly staff. Clean, well organized facilities. Great selection of new and used vehicles. Purchased my first Honda, since it w Extremely helpful and friendly staff. Clean, well organized facilities. Great selection of new and used vehicles. Purchased my first Honda, since it was used wanted to have it checked out. Upon arriving at their service line was greeted promptly by Shawn, she proceeded to quickly get me checked in. She was thorough with all the needed paperwork and kept me informed of the progress. A half hour later, my vehicle checked out ok, oil was changed and Shawn made sure to go over all the checks that were performed. Everyone that I interacted with was equally as nice and professional. The facility and lot were very well maintained, vehicles were grouped together to make it easier to find what you were looking for. Great selection of new and used vehicles. Would highly recommend anyone wanting a good car dealer experience to visit Chapman. They have earned my business for life. More

Salesperson Lupita Finn My wife and I purchased two vehicles last month January 2018 - a 2018 CRV and 2018 Ridgeline. Our sales rep is Lupita Finn. Lupita is the upmost prof My wife and I purchased two vehicles last month January 2018 - a 2018 CRV and 2018 Ridgeline. Our sales rep is Lupita Finn. Lupita is the upmost professional. She is completely dedicated to her customers. Her attention to her customers wishes are incredible. She is honest and represents both Chapman Honda and her customers with the upmost respect. We will always purchase a vehicle from Lupita and we look forward to referring her customers. Congrats Chapman Honda on having such a quality and professional individual represent you. More

Dirty Wheels I brought my Honda into Chapman Honda yesterday for a rear break job. My car was returned to me unwashed, and the wheels were full of greasy finger p I brought my Honda into Chapman Honda yesterday for a rear break job. My car was returned to me unwashed, and the wheels were full of greasy finger prints ... a sign of the mechanic not paying attention to finishing the job and cleaning up properly.. This is the second not-so-great service experience I've had at Chapman. My Service Advisor was friendly and kept me informed of what was going on, but I'm equally impressed with a mechanic's work well done. More

Service Ricky did an awesome job providing great customer service and getting my car in the shop quickly. Thanks again for such an awesome job and taking car Ricky did an awesome job providing great customer service and getting my car in the shop quickly. Thanks again for such an awesome job and taking care of me. More

Great buying experience! Everything was simple, they listened to what we wanted, made it happen. Loved our sales person Rosie! Thank you! We will buy our next car there als Everything was simple, they listened to what we wanted, made it happen. Loved our sales person Rosie! Thank you! We will buy our next car there also. Love our Honda! Best car EVER! More

Service was Painless, Efficient & Timely ‘called for an appointment and they got me right in. Once there, the process was rather straight forward and simple. We all would like to have our s ‘called for an appointment and they got me right in. Once there, the process was rather straight forward and simple. We all would like to have our service to be as economical as possible, but a car always needs something. Matt, the gentleman that checked me in, let me know what needed to be done, and let be decide if it was what I wanted to do. It was. Over the years with different dealerships, it wasn’t always this way. I’m a happy camper with Champan Honda. More

Great car buying experience at Chapman honda! We keep coming back to Chapman Honda due in part to Lupita Finn. We called ahead with a list requirements for a new vehicle and when we arrived for o We keep coming back to Chapman Honda due in part to Lupita Finn. We called ahead with a list requirements for a new vehicle and when we arrived for our appointment she had the perfect vehicle waiting for us. Lupita Finn and Albert Camacho (Finance) both provided outstanding customer service. Chapman Honda has a beautiful facility and everyone is friendly. More

A simple process to drive our new Honda Accord home! Everyone we met at Chapman Honda was pleasant and helpful and we never felt pressure. Gary and Devan made the entire process simple and fun! Then the Everyone we met at Chapman Honda was pleasant and helpful and we never felt pressure. Gary and Devan made the entire process simple and fun! Then they explained the features and showed us how to customize the features to work the way we wanted. We love our new Honda Accord! More