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Chapman Honda

Tucson, AZ

4.2
504 Reviews

4426 E 22nd St

Tucson, AZ

85711

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504 Reviews of Chapman Honda

July 07, 2018

Great salesman Great service and really friendly customer service. They helped me get into a new car that is fantastic and worked with me to find the best car for me More

by Hondacivic18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Armenta
Jul 17, 2018 -

Chapman Honda responded

Hi hondacivic18, We are glad that you that you choose Chapman Honda to be your dealership home! Congrats on your purchase and we look forward to your next visit. Akram Dawass | General Sales Manager

July 03, 2018

Excellent service My 2017 Honda Ridgeline was impaled by a 6 in. screwdriverI . i called Chapman Honda & spoke to Service Advisor Ricky Soto.Within 20 hrs , my special More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Soto
Jul 10, 2018 -

Chapman Honda responded

We are so glad you choose Chapman Honda to get you back on the road safely! I will convey your appreciation to Ricky for his hard work and we look forward to seeing you again. Jerry Polansky | Service Manager

June 11, 2018

Service at Chapman Honda Service always done on schedule and within the time allotted. Friendly people and very clean facilities. I never have to think twice about scheduling More

by Gaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jun 13, 2018 -

Chapman Honda responded

Hi Gaby, Thank you for your loyalty and choosing Chapman Honda. We will keep aiming to exceed your expectations and make every visit enjoyable. See you next time. Jerry Polansky | Service Manager

June 11, 2018

Better then the other automil by miles! I was so scared to come in and ask for help since i was treated so horrible at the honda on orcle. I bought my car from jimclick who does not have any More

by Lovelife369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Soto, and a nice young guy in the parts department
Jun 13, 2018 -

Chapman Honda responded

We are so glad your experience with us was a breath of fresh air. Thank you for giving us the chance to earn your business and we will keep working to make your visits as nice as the first time. I will convey your appreciation to Ricky and we look forward to your next visit. Jerry Polansky | Service Manager

June 02, 2018

WILL SELL YOU A CAR WITH PROBLEMS! Well, this is why you should wait a few months to post reviews... After the initial buying experience, this has been nothing short of a nightmare. Abo More

by willbower13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Montoya, Maher Caghouri
Jun 13, 2018 -

Chapman Honda responded

Hi Will, We truly apologize for the experience you had. We are glad that we were able to talk and improve your experience with us. We appreciate the opportunity to earn back your business and your feedback to improve. We are looking forward to your next visit. My direct contact information is also below for you. Thanks again, Will. Akram Dawass | General Sales Manager | akramdawass@chapmantucson.com | 520.202.5716

May 16, 2018

Auto Purchase Excellent service and customer attention. For sure I’ll recommend dealership to anyone and encourage to buy Honda. Nice and attractive installations m More

by Jbteran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Murillo
May 18, 2018 -

Chapman Honda responded

We appreciate your recommendation of Chapman Honda and welcome to our family. We look forward to seeing you again. Luis Esparza | Sales Manager

April 17, 2018

Good Start-Bad Finish Buying through Chapman started as an Ok experience but it soured over time. I recently purchased a used vehicle from them (Feb 2018). The finance pe More

by Jarocho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chapman Auto Marketing
Apr 25, 2018 -

Chapman Honda responded

Hi Jarocho, I am truly sorry to read about your experience. Thank you for the feedback, we definitely want to improve and earn back your business. We want to exceed our customer’s expectations and so I will be contacting you shortly with the goal of earning back your business. My contact information is below as well. Luis Esparza | Sales Manager | luisesparza@chapmantucson.com | 520.202.5741

April 11, 2018

Our tire repair experience was much better than expected. We had a tire repair experience with run-flat tires that was much better than we expected. Our service advisor was Angel Gameros. He's polite, honest More

by Roller43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician Fredrick Warner
Apr 12, 2018 -

Chapman Honda responded

Thank you for sharing your experience with us. I will convey your appreciation to Angel and Fredrick for their work and we are glad your visit was a positive one. Our goal is to give all our customers excellent and trustworthy service and we will keep striving towards this. We look forward to your next visit. Jerry Polansky | Service Manager

March 17, 2018

Purchase on 2018 Honda CRV LX We were assisted with our purchase by Tom Reesing and Maher Chaghouri. Both of these individuals did an outstanding job. They were courteous, very inf More

by Monica123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Reesing, Maher Chaghouri, Chapman Auto Marketing
Mar 21, 2018 -

Chapman Honda responded

Hi Monica, I am very glad to hear that Tom and Maher were outstanding during your visit with us. We are truly appreciative to know that you have recommended us to your trusted friends and coworkers. That is a great compliment and we won’t take it lightly. We are committed to continual improvement and want your every visit to be as good as this one. I will convey your appreciation, and we look forward to seeing you again. Akram Dawass | General Sales Manager

March 08, 2018

Lupita Finn is a rock star I have been buying my Honda's from Lupita for years First a Honda Mini Van for getting the kids to and from and then a Honda Pilot which was great wit More

by Asia Deck -Realtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lupita Finn
Mar 13, 2018 -

Chapman Honda responded

Hi Asia, We appreciate your wonderful comments about your experience with Chapman Honda and Lupita! She is a wonderful member of our team and we are glad you were able to be knowledgeable and happy with your purchase. We thank you for your loyalty, and please let us know if there is anything else we can do for you. We look forward to seeing you again soon. Akram Dawass | General Sales Manager

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