Chapman Honda

Great buying experience Saleswoman Teresa Fergason was very helpful and paid good attention to details. She also helped us find a great deal on car insurance. Great experien Saleswoman Teresa Fergason was very helpful and paid good attention to details. She also helped us find a great deal on car insurance. Great experience! More

Dishonest service advisor I will never ever in this life have my car serviced by this dealership. Richard Soto service advisor treated me as if I was a liar and is an incompete I will never ever in this life have my car serviced by this dealership. Richard Soto service advisor treated me as if I was a liar and is an incompetent jerk. I bought my car in at Honda Autonation in Florida and my battery went out, to point out this car was serviced here at Chapman Tucson this past summer and my phone number was entered correctly then. He’s calling the old number I had before and so my car just sat there for 4 hours because he told me it needed a battery and he couldn’t test anything out. Yet he’s giving me inspections on everything outside the car. I call and he tells me well you need a battery and I wonder that they don’t have a loaner battery just to check out the starter and alternator? Wth? So I called auto nation they had replaced that battery less than 2 years ago I call Richard back and he says oh I just need the receipt and your car will be ready tomorrow. I get the receipt the next day emailed to me and he calls me and tells me Dan over at autonation said battery was never replaced. LIAR!!!! It clearly says on the official Honda receipt not a piece of paper it was replaced in 2017 and he must’ve didn’t know that I already had the receipt that Dan in Florida just emailed to me. Very shady and I will be writing to corporate at the disrespectful shady treatment I received. As to Richard Soto I am still wondering why you said that Dan over at Auto nation said the battery had never been replaced? Maybe if my name was Soto or Rodriguez you would’ve treated me differently. More

Teamwork This was my first experience and I will definitely be a return customer. Adrain, Adam and Abel made the process of purchasing a new vehicle so easy. V This was my first experience and I will definitely be a return customer. Adrain, Adam and Abel made the process of purchasing a new vehicle so easy. Very attentive and ready to answer any questions. More

horrible experience lied about loan approval for 3 weeks as i drove the car. wouldn’t repair the car while still on a 90 day warranty and was pushy to sign for the car be lied about loan approval for 3 weeks as i drove the car. wouldn’t repair the car while still on a 90 day warranty and was pushy to sign for the car before repairs. More

Emillio is Fantastic at Chapman Honda! Emillio G was our ambassador to getting us a newer car. I did not expect to buy a car that day. I wanted to look around and find the best deal possibl Emillio G was our ambassador to getting us a newer car. I did not expect to buy a car that day. I wanted to look around and find the best deal possible. However, Emillio set the bar far too high! I was impressed with his honesty, his willingness to work with me. He gave us more than we expected. I am usually a very suspicious person, but I found him very trustworthy, nothing in actions, demeanor, or voice told me he was anything but honest. As a woman, I usually find that male salespeople divert their attention to the husband. He did not do that, he showed me the courtesy and respect that he showed my husband even though he did not know who was buying the car. It was a true pleasure doing business with him as well. So we bought the car that day, and did not go anywhere else!! :) :) Thank you Emillio! More

Professional, Respectful Service We've purchased several cars at Chapman Honda of Tucson -- most recently a CR-V -- using the Internet department for all of those purchases. Tom Reesi We've purchased several cars at Chapman Honda of Tucson -- most recently a CR-V -- using the Internet department for all of those purchases. Tom Reesing has always been very professional and respectful. This time he was assisted by Lysandra Gomez, who was also wonderful to work with. We really appreciate the ease of doing business with Chapman and Tom (and now Lysandra) specifically, and highly recommend them. More

A dealership that listens to the customer Here is a dealership that listens to the customer's wants. Jose montoya was excellent at doing just that. Most other dealerships don't. I gave up a Here is a dealership that listens to the customer's wants. Jose montoya was excellent at doing just that. Most other dealerships don't. I gave up a better deal at another dealership to come back to Chapman. More

Great Experience Andrew Frasier of Chapman Honda was excellent. One of the best car buying experiences that we have had. No sales pressure and felt that he was there Andrew Frasier of Chapman Honda was excellent. One of the best car buying experiences that we have had. No sales pressure and felt that he was there to help us. We hope Andrew is still there the next time we are in the market for a new car. More

Great Experience! Great experience yesterday at Chapman Honda! Mostly due to the patience and work of my sales rep Spencer Turpin, who worked hard to find the right veh Great experience yesterday at Chapman Honda! Mostly due to the patience and work of my sales rep Spencer Turpin, who worked hard to find the right vehicle for me. The rest of the team including Louis and Maher were fantastic too. Highly recommend! More

Alejandro was outstanding. Alex was a superior sales representative during our recent purchase of a Honda-CRV EX. He was hard-working and diligent. He followed through on all of Alex was a superior sales representative during our recent purchase of a Honda-CRV EX. He was hard-working and diligent. He followed through on all of our requests during the purchase and trade-in process. Additionally, he is just a nice guy who is working hard to support his family. Thank you Alex. Steve and Sandra More