Chapman Honda

Can't be beat! Vehicle purchased: Honda Odyssey. It has been several years since I have purchased a new vehicle, preferring instead to buy 'slightly used' vehicl Vehicle purchased: Honda Odyssey. It has been several years since I have purchased a new vehicle, preferring instead to buy 'slightly used' vehicles with very low mileage. We (my 'better half' and I) shopped around at several 'used' car sources, as well as new dealerships. We had done a lot of "homework" and knew exactly what we wanted in a new Odyssey (colors, features, etc.) We decided to drop into Chapman Honda "just to see what they had available". What we soon discovered was that the price of a NEW Odyssey was within "spitting distance" of a used one (at least at Chapman!) Of course, that speaks well of the Honda Odyssey! However, the point of this review is to share our experience with Chapman Honda. Having bought several new cars over the years (I'm 73), I must say this was without a doubt the most pleasurable experience I have ever had. This is true regarding ALL aspects of the purchase and is particularly true of our salesman, Abel Ramos. Although we stopped by rather late on a Saturday afternoon, we never felt 'rushed' nor any kind of 'pressure' to make a decision. Abel was very thorough, courteous and was very knowledgeable about Honda products in general and the Odyssey in particular. Once we did make a decision (we had done a LOT of 'homework') he literally walked us though each step in the process, thoroughly answering any questions we had along the way. The whole transaction went as smooth as glass. We subsequently went back to have some window tinting added. The appointment went exactly as scheduled and the work was, in a word, perfect. In fact, the whole process has been, literally, "perfect". I highly recommend Chapman Honda without reservation. I think we just found our 'new' source for future vehicle purchases! More

Service Contract Maintenance Working with Chris Pepsis was awesome. It only took 42 minutes for the oil change and multi-point inspection and to change out a tire with a nail in i Working with Chris Pepsis was awesome. It only took 42 minutes for the oil change and multi-point inspection and to change out a tire with a nail in it! Thank goodness the tech Chase Block was thorough and detail-oriented to find that nail otherwise it could of blown on the highway. Thanks again for keeping our family safe! More

Five Star Customer Service Honda service department took care of me when things went south ! Thanks Angel and Jerry I would highly recommend coming to Chapman Honda for all your Honda service department took care of me when things went south ! Thanks Angel and Jerry I would highly recommend coming to Chapman Honda for all your car services. I will never go anywhere else in Tucson More

Dale Schulzkump, excellent service I have always called Dale for advise and service on the Fit I bought at Chapman. He is intelligent and honest, and I recommend him in every way! I have always called Dale for advise and service on the Fit I bought at Chapman. He is intelligent and honest, and I recommend him in every way! More

Service - Brake Fluid and Oil Change Matt McDonald was an excellent adviser - answered all my questions and I did not feel pressured to do more work than planned. He was very clear with Matt McDonald was an excellent adviser - answered all my questions and I did not feel pressured to do more work than planned. He was very clear with his explanations and as I am not a "car person" that was important to me. Although I bought the car in the Phoenix area, this is where I have chosen to service it and will continue to do so. More

Top Salesman Spencer Turpin was great from the begining. He expained everything about our sale of a 2019 Honda Pilot. Worked with us on it. After the sale he ex Spencer Turpin was great from the begining. He expained everything about our sale of a 2019 Honda Pilot. Worked with us on it. After the sale he explained new features that were not on our old one. He helped us understand the new technology and how to use it. He is a great asset to your company! More

Easiest Car Purchase experience Andrew did a great job helping us through the process from the test drive to driving off the lot in our new CRV. We never felt pressured or frustrat Andrew did a great job helping us through the process from the test drive to driving off the lot in our new CRV. We never felt pressured or frustrated with any part of the process. Andrew, Adam and Eric were great! Would highly recommend them to anyone looking for a no pressure car purchasing experience. More

We have always been happy with Chapman Honda We have always been happy with this dealership since we began having our previous CRV services here. Knew we would trade here for another CRV when the We have always been happy with this dealership since we began having our previous CRV services here. Knew we would trade here for another CRV when the time came. We were very happy with the trade in we received and have always been happy with the service department. Andrew was kind & helpful & patient throughout the process. My apologies for not recalling the names of all those who also worked with us More

Great service! Andrew Frasier and the Finance team were so helpful in this experience! Great thanks to everyone! I will definitely recommend to my friends and family Andrew Frasier and the Finance team were so helpful in this experience! Great thanks to everyone! I will definitely recommend to my friends and family. More

Professional, courteous and efficient. I spent minimal time in the dealership. Every thing was done with little wait. I came with my own pre-approved financing. There was no pressure reg I spent minimal time in the dealership. Every thing was done with little wait. I came with my own pre-approved financing. There was no pressure regarding price or an auto loan. Very respectful of the decisions I made. More