Chapman Honda

Service - Brake Fluid and Oil Change Matt McDonald was an excellent adviser - answered all my questions and I did not feel pressured to do more work than planned. He was very clear with Matt McDonald was an excellent adviser - answered all my questions and I did not feel pressured to do more work than planned. He was very clear with his explanations and as I am not a "car person" that was important to me. Although I bought the car in the Phoenix area, this is where I have chosen to service it and will continue to do so. More

Top Salesman Spencer Turpin was great from the begining. He expained everything about our sale of a 2019 Honda Pilot. Worked with us on it. After the sale he ex Spencer Turpin was great from the begining. He expained everything about our sale of a 2019 Honda Pilot. Worked with us on it. After the sale he explained new features that were not on our old one. He helped us understand the new technology and how to use it. He is a great asset to your company! More

Easiest Car Purchase experience Andrew did a great job helping us through the process from the test drive to driving off the lot in our new CRV. We never felt pressured or frustrat Andrew did a great job helping us through the process from the test drive to driving off the lot in our new CRV. We never felt pressured or frustrated with any part of the process. Andrew, Adam and Eric were great! Would highly recommend them to anyone looking for a no pressure car purchasing experience. More

We have always been happy with Chapman Honda We have always been happy with this dealership since we began having our previous CRV services here. Knew we would trade here for another CRV when the We have always been happy with this dealership since we began having our previous CRV services here. Knew we would trade here for another CRV when the time came. We were very happy with the trade in we received and have always been happy with the service department. Andrew was kind & helpful & patient throughout the process. My apologies for not recalling the names of all those who also worked with us More

Great service! Andrew Frasier and the Finance team were so helpful in this experience! Great thanks to everyone! I will definitely recommend to my friends and family Andrew Frasier and the Finance team were so helpful in this experience! Great thanks to everyone! I will definitely recommend to my friends and family. More

Professional, courteous and efficient. I spent minimal time in the dealership. Every thing was done with little wait. I came with my own pre-approved financing. There was no pressure reg I spent minimal time in the dealership. Every thing was done with little wait. I came with my own pre-approved financing. There was no pressure regarding price or an auto loan. Very respectful of the decisions I made. More

IT WAS A GOOD EXPERIENCE WE GAVE CHAPMAN A 5 STAR REVIEW BECAUSE WE GOT WHAT WE WANTED, FOR AN EXCELLENT PRICE. OUR TRADE IN ALLOWANCE WAS VERY FAIR. THE VEHICLE PACKAGE WAS WE GAVE CHAPMAN A 5 STAR REVIEW BECAUSE WE GOT WHAT WE WANTED, FOR AN EXCELLENT PRICE. OUR TRADE IN ALLOWANCE WAS VERY FAIR. THE VEHICLE PACKAGE WAS MORE THAN WHAT WE EXPECTED. THIS IS OUR SECOND CRV FROM CHAPMAN, WE WILL RETURN FOR OUR NEXT ONE. More

Superior customer service! Matt in service listened to me and we discussed options for repairs and my budget. His demeanor was friendly, courteous, and professional. I will brin Matt in service listened to me and we discussed options for repairs and my budget. His demeanor was friendly, courteous, and professional. I will bring my vehicle to Chapman every time. More

Loyal Customer - Was Once - These Follks are Shady My husband and I have purchased 4 vehicles from Honda Chapman, there have been a hiccup or two along the way (not by any late payments...just by their My husband and I have purchased 4 vehicles from Honda Chapman, there have been a hiccup or two along the way (not by any late payments...just by their inability to honor warranties, etc.). However, our most recent purchase/non-purchase was 100% a yo-yo scam. We gave a trade-in and signed the contract. Approximately 45 days later, we were told their finance office wanted to redo the contract...now they want down payment? A higher interest rate? I bought both of my children’s first car from there. I do however promise you that I will never buy a vehicle again from this dealership. xxxx shame. More

Bad experience Was unprofessional. Does not know what she is talking about. Horrible, terrible customer service. Was rude and not helpful at all. Alot of eye rollin Was unprofessional. Does not know what she is talking about. Horrible, terrible customer service. Was rude and not helpful at all. Alot of eye rolling and very unfriendly. Will not be coming back because of the lack of professionalism. More