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Chapman Ford Northeast Philadelphia
Philadelphia, PA
799 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 799 reviews
May 15, 2024
We went to Chapman Ford today and ended up buying an Explorer n it was a great experience my sales manager Brian Brooks was awesome got us the best deal possible and didn't pressure us at all actually N Explorer n it was a great experience my sales manager Brian Brooks was awesome got us the best deal possible and didn't pressure us at all actually Noone did! Which is great n makes the process of buying a car easier bc u don't have sales reps chasing you down as soon as you step on the lot! More
by davidtaddei
Employees Worked With
May 13, 2024
John was very efficient, I was in a hurry, and we got it done quickly. I ll use him again in the future done quickly. I ll use him again in the future More
by Shep
Employees Worked With
May 09, 2024
Dealer knew exactly the van we needed, ordered for us and we signed the paperwork. we signed the paperwork. More
by ken
May 09, 2024
Johnel was great. Professional, patient, and correct with everything he told me during the sales process. He offered options and alternatives that matched my needs. I Professional, patient, and correct with everything he told me during the sales process. He offered options and alternatives that matched my needs. I would recommend him to anyone without reservation. More
by JHMS999
Employees Worked With
May 06, 2024
Mike Moyer is my salesman. This is my 3rd car from him. He always takes care of me and makes the process stress free and enjoyable. Ask for Mike This is my 3rd car from him. He always takes care of me and makes the process stress free and enjoyable. Ask for Mike More
by M714elvis
Employees Worked With
May 04, 2024
I Have bought my cars there for many of years. Brian always makes it easy and convenient for us. I have referred family members also. Brian always makes it easy and convenient for us. I have referred family members also. More
by Lisa H
May 02, 2024
Easy and straightforward. Good value. I would buy another Ford here without hesitation. Huge selection a big plus. Good value. I would buy another Ford here without hesitation. Huge selection a big plus. More
by GW
Employees Worked With
April 29, 2024
Johnel is awesome always there for us excellent salesman always guide us thru everthing Johnnel is the best always guide us thru everthing Johnnel is the best More
by Carmin
Employees Worked With
April 28, 2024
Johnel made this purchase quick and easy. Very happy to do business with him and Chapman. Very happy to do business with him and Chapman. More
by Matt
Employees Worked With
April 26, 2024
Great experience top to bottom! Wonderful job by John!!! Been a customer here since 1983 Wonderful job by John!!! Been a customer here since 1983 More
by 54esemjay
Employees Worked With
