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Chapman Ford Northeast Philadelphia
Philadelphia, PA
817 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 817 reviews
September 17, 2024
Johnel was very helpful! He was extremely thorough and professional! Did not push me into any decisions that I wasn’t comfortable making, He made this whole process easy and He was extremely thorough and professional! Did not push me into any decisions that I wasn’t comfortable making, He made this whole process easy and enjoyable ! More
by Liambradley
September 17, 2024
Great experience. Very knowledgeable. Friendly and flexible. I would highly recommend asking for him next time! Very knowledgeable. Friendly and flexible. I would highly recommend asking for him next time! More
by Jeannine03
Employees Worked With
September 06, 2024
I came from delaware looking for a specific car, I was off work late running behind and johnel stayed late to make sure I was able to drive home in a new vehicle. He made the deal smooth but also took car off work late running behind and johnel stayed late to make sure I was able to drive home in a new vehicle. He made the deal smooth but also took care of me as a customer. More
by ladybug171317
Employees Worked With
September 06, 2024
Mr. Johnel was very helpful whenever I had concerned with the dealership, he was straightforward with his response. I really appreciate all the hard work and effort he put forward to help with my issues. I w the dealership, he was straightforward with his response. I really appreciate all the hard work and effort he put forward to help with my issues. I wish all the employee at that dealership would have the characteristic like Mr. Johnel. More
by hickhogue
Employees Worked With
September 04, 2024
Johnel was absolutely amazing! He listened to what I wanted, and what I needed, and helped me find the perfect fit for myself and my family, all while staying within my budget. Eve He listened to what I wanted, and what I needed, and helped me find the perfect fit for myself and my family, all while staying within my budget. Everyone at Chapman went above and beyond in helping me purchase my brand new ‘24 Ford Bronco Sport. Everyone was so kind and welcoming! I will definitely be referring friends and family when they are ready to purchase a new vehicle! More
by Britt.larkins0905
August 31, 2024
Johnel was super helpful,This is my first Ford and it feels great. thank you! feels great. thank you! More
by wendy
Employees Worked With
August 30, 2024
My experience was very easy. Maurice answered everything and made everything go smooth. I will be coming back tor my next car. Maurice answered everything and made everything go smooth. I will be coming back tor my next car. More
by Jonhalo274
August 30, 2024
Reached out to the dealership, and they replied the same day. Don Biddle made appointment to meet me the next morning. I arrived and he was a complete professional explained everything in detail, and I was day. Don Biddle made appointment to meet me the next morning. I arrived and he was a complete professional explained everything in detail, and I was very happy with my experience.. I would recommend Chapman dealership to everyone fair prices on a used vehicle. Very happy customer. Thank you Don Biddle. More
by Keoughville
Employees Worked With
August 29, 2024
Very pleasant salesman,David Greenberg, he saved me a lot of money, and helped me to get a great car with a great price. of money, and helped me to get a great car with a great price. More
by Rubine
Employees Worked With
August 26, 2024
The dealership, and Johnel, went above and beyond to meet my daughter's needs and work out a deal that was affordable. my daughter's needs and work out a deal that was affordable. More
by harryc7170
Employees Worked With
