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Chapman Ford Northeast Philadelphia
Philadelphia, PA
816 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 816 reviews
October 02, 2024
Johnel has made my car buying experience a breeze. . It’s our second purchase with him and no hassle and very transparent. Thank you Johnel for making car buying a pleasant experience again… . It’s our second purchase with him and no hassle and very transparent. Thank you Johnel for making car buying a pleasant experience again… More
by Julianramirez81
Employees Worked With
October 02, 2024
I met with Johnel and he showed me several vehicles that were in my price range. I got to test drive each one of them and I have to say his demeanor. The entire time was personable and professional. He gave were in my price range. I got to test drive each one of them and I have to say his demeanor. The entire time was personable and professional. He gave his honest opinion and I was very pleased with how he treated me through the entire process. As someone who also works in the automotive industry, I can't say enough good things about this experience. Both Johnel and Hank were very kind and working to get me the best deal possible. I have nothing else I could say about it other than they are true professionals More
by angiev0880
Employees Worked With
September 30, 2024
John and Jimmy were great i like my escape very much. Go see John L or Jimmy when buying a vehicle Go see John L or Jimmy when buying a vehicle More
by fbrunkelsr
Employees Worked With
September 30, 2024
Thank you Johnel for your service, your kindness and your help in everything for the purchase of our new car. He is the best seller I have ever met and above all an excellent human being. Grateful to the ent help in everything for the purchase of our new car. He is the best seller I have ever met and above all an excellent human being. Grateful to the entire Chapman Ford team, they are all the best and very friendly. Thank you very much!! More
by Janny
September 27, 2024
Above and beyond expectations, answered all questions. Great deal and breakdown of information. Knowledgeable in all vehicles Great deal and breakdown of information. Knowledgeable in all vehicles More
by quiga321
September 27, 2024
Johnnel a great employee , very nice and understanding meet with all my car needs. He is very knowledgeable and patience. meet with all my car needs. He is very knowledgeable and patience. More
by jenny.diaz1221
Employees Worked With
September 25, 2024
Dealership was clean and they were well organized. Highly recommending other people to come to buy a car here. Highly recommending other people to come to buy a car here. More
by Luis
Employees Worked With
September 18, 2024
My experience with the sales team was a pleasure. Extremely professional and down to earth and knowledge on the vehicle uncanny. We will be coming back in near future. Extremely professional and down to earth and knowledge on the vehicle uncanny. We will be coming back in near future. More
by gaitherkeelo
September 18, 2024
Thank you for your help and your amazing service. Also very professional and I would definitely recommend for any of my friends Also very professional and I would definitely recommend for any of my friends More
by Leonardo
Employees Worked With
September 17, 2024
Johnel was very helpful! He was extremely thorough and professional! Did not push me into any decisions that I wasn’t comfortable making, He made this whole process easy and He was extremely thorough and professional! Did not push me into any decisions that I wasn’t comfortable making, He made this whole process easy and enjoyable ! More
by Liambradley
