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Chapman Ford Northeast Philadelphia
Philadelphia, PA
766 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 766 reviews
October 21, 2019
New Lease Jim & Kirstie were very helpful in a smooth transition from an old lease to a new one. They're were very accommodating and showed us all of our optio Jim & Kirstie were very helpful in a smooth transition from an old lease to a new one. They're were very accommodating and showed us all of our options. More
by dtrush
Verified Customer
October 21, 2019
Oil change Every time i need work on my passat i get the best of service from champman Volkswagen. I have no complaints, service is always on point. Never had to Every time i need work on my passat i get the best of service from champman Volkswagen. I have no complaints, service is always on point. Never had to bring my passat back for the same issue. More
by sharon0322
Employees Worked With
Other Employees :
Ashley Miller
October 20, 2019
Best service, best deal The salesman was personable and very nice. He made us very comfortable while we waited with our 9yr. old. Made our visit worth it. Very satisfied with The salesman was personable and very nice. He made us very comfortable while we waited with our 9yr. old. Made our visit worth it. Very satisfied with the service, got a great deal on an outstanding truck. Will send everyone we know there if they need a vehicle. We have purchased many vehicles in past but this time we left satisfied. Thank you! More
by willz2003
Employees Worked With
October 18, 2019
Great service dept Chapnan has an excellent service department They keep you informed on status of your vehicle and explain cost of services or repairs Friendly and co Chapnan has an excellent service department They keep you informed on status of your vehicle and explain cost of services or repairs Friendly and concsientous employees More
by George C.
Employees Worked With
October 17, 2019
Relaxing , quick and professional! No waiting, took my vehicle right away , waiting time was fast ,service representative was polite and professional he informed me of what was done and No waiting, took my vehicle right away , waiting time was fast ,service representative was polite and professional he informed me of what was done and what I’ll possibly need on my next visit. It was a pleasant experience,all stars and thumbs up ! More
by jrhdah
Employees Worked With
Blake Rosenberg
October 17, 2019
Outstanding service Quick and outstanding service Joseph is fantastic!!!!i got there early in the morning I got help to n less than 5 minutes, really very happy with t Quick and outstanding service Joseph is fantastic!!!!i got there early in the morning I got help to n less than 5 minutes, really very happy with them help.. More
by francis9131
Employees Worked With
Joseph
October 17, 2019
Great service every time Their service is reasonably be priced and it’s worth it. I will not go anywhere else it’s worth it to spend the extra money at the dealer and have pea Their service is reasonably be priced and it’s worth it. I will not go anywhere else it’s worth it to spend the extra money at the dealer and have peace of mind great job guys More
by mitflttr
Employees Worked With
Other Employees :
Corey great guy and other 3 guys out at the desk are great, Kerry Petratos, Ashley Miller, Robyn Hoffman
October 16, 2019
Maintenance Job well done on my vehicle. It is running great and I feel safer with the service work that was done. thanks for washing my vehicle. Job well done on my vehicle. It is running great and I feel safer with the service work that was done. thanks for washing my vehicle. More
by VINNYSTEA
Employees Worked With
Christine, Service Dept
October 16, 2019
purchase very useful, easy going. The guy who helped me out could not do any better. It was an amazing job. I am very comfortable with Chapman very useful, easy going. The guy who helped me out could not do any better. It was an amazing job. I am very comfortable with Chapman More
by jhcastro
October 16, 2019
Great Experience I love my new Ford! Everyone at the dealership was friendly and helpful. Thanks Julian for all of your hard work and knowledge! We will definitely be I love my new Ford! Everyone at the dealership was friendly and helpful. Thanks Julian for all of your hard work and knowledge! We will definitely be back! More
by kristynbailey
