Chapman Ford Northeast Philadelphia

Check up oil change The service advisor, went out of his way to help the other customers waiting for service he was quick to step up and help out when the line for servic The service advisor, went out of his way to help the other customers waiting for service he was quick to step up and help out when the line for service was long and the patient short. More

2020 explorer. Really like the 2020 explorer. Salesman was friendly and professional same with the finance manager. I wasn’t aware of the incentives on the explorer Really like the 2020 explorer. Salesman was friendly and professional same with the finance manager. I wasn’t aware of the incentives on the explorer they were prey good. More

5 star service The service team at Chapman Ford are a pleasure to deal with, great communication and I much appreciate the text reminders for the next visits - took The service team at Chapman Ford are a pleasure to deal with, great communication and I much appreciate the text reminders for the next visits - took care of my service concerns. More

Tired of the Service Writer All this guy wants to do is spend my money for me. Was recommended to me I needed 4 tires when in fact my tires don't have 15,000 miles on them. La All this guy wants to do is spend my money for me. Was recommended to me I needed 4 tires when in fact my tires don't have 15,000 miles on them. Last time he told me my brakes and rotors were no good yet when I went for an inspection elsewhere they had NO PROBLEM with my vehicle. Yesterday all I wanted was an oil change its listed on the board for 29.95, he told me the tire rotation was included yet i spent 60+ dollars. But he did do a recall for me that was needed. I say I wouldn't recommend only because of this service advisor More

oil change outstanding and courteous service from start to finish-would like to give a shout out to Christine and my volkswagen technician for a job well done outstanding and courteous service from start to finish-would like to give a shout out to Christine and my volkswagen technician for a job well done More

The salesman, Brian, was pleasant, knowledgeable, and friend I received all the information I needed to make a good choice and the atmosphere was friendly and supportive. It was a very good experience. I received all the information I needed to make a good choice and the atmosphere was friendly and supportive. It was a very good experience. More

Quick service Put my truck in for recall. They completed the inspection in a timely fashion. It turns out my truck passed the brake light inspection and does not n Put my truck in for recall. They completed the inspection in a timely fashion. It turns out my truck passed the brake light inspection and does not need the parts to fix this situation. More

Great The team did a great job on my car and gave out good customer service. They made sure I was all my need was met concerning my car. The team did a great job on my car and gave out good customer service. They made sure I was all my need was met concerning my car. More

Best Service Ever I hit a huge pothole in Center City last week and blew out two tires. I had to wait for AAA towing to get my car to Chapman. Because of this, I had I hit a huge pothole in Center City last week and blew out two tires. I had to wait for AAA towing to get my car to Chapman. Because of this, I had to change the time of the appointment 3 times. The service team at Chapman had no issues with adapting to this. I received an estimate of how much the final repair was going to be and when the final bill came in, the price was lower than the estimate! I find that the Chapman Team is very friendly, accommodating and professional. More