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Chapman Ford Northeast Philadelphia
Philadelphia, PA
766 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 766 reviews
January 28, 2020
There wasn't a long wait everyone was Courtesy, Professional, and Kind. They took me right in at my appointment time. I would return again. Professional, and Kind. They took me right in at my appointment time. I would return again. More
by TRACENIA WOODS
Verified CustomerEmployees Worked With
January 28, 2020
This was my 2nd car from Chapman and it was as easy and smooth as could me. Dani & Brian was fantastic to work with and I would recommend them to anyone looking for a personal & Professional experience smooth as could me. Dani & Brian was fantastic to work with and I would recommend them to anyone looking for a personal & Professional experience More
by Ryan W
January 28, 2020
Bought a 2016 Mustang! The Chapman crew was very friendly and wanted to work with me to make a good deal. Larry is an awesome person and very professional! Dani was extreme The Chapman crew was very friendly and wanted to work with me to make a good deal. Larry is an awesome person and very professional! Dani was extremely helpful with setting everything up and working with the fiance team to get the numbers right. Thank you Ford Chapman! More
by Zain John
January 27, 2020
Simple oil change Overall visit was good. Not a long time for completion. Did like the customer service status board. Nice touch. I waited for my vehicle, it was NOT a Overall visit was good. Not a long time for completion. Did like the customer service status board. Nice touch. I waited for my vehicle, it was NOT a long wait. More
by erniegil
Employees Worked With
January 27, 2020
update of sync I bring my truck for sync update for newest version 3.0 they said that they cant load the software and broke my system !! cant turn off radio now v I bring my truck for sync update for newest version 3.0 they said that they cant load the software and broke my system !! cant turn off radio now very bad service not professional staff. Im at this point that im going to get my attorney to handle this More
by djjr1
Employees Worked With
Christina
January 27, 2020
I’ve been going to this dealership at least maybe 7 or 8 Years and always have had good experiences everyone is helpful and friendly Years and always have had good experiences everyone is helpful and friendly More
by BARBARAS2201
January 26, 2020
service on lower control arms Pete did a great job installing new lower control arms and alignment.In addition Pete checked the battery as well and it needed replacement along with Pete did a great job installing new lower control arms and alignment.In addition Pete checked the battery as well and it needed replacement along with an oil change. More
by hb100
January 23, 2020
I was very satisfied with the quick service I received at Chapman Ford. They were very efficient and knowledgeable. Highly recommend Wil continue to take my car for service Chapman Ford. They were very efficient and knowledgeable. Highly recommend Wil continue to take my car for service More
by mjlip
January 23, 2020
EVERYONE THERE IS EXCELLENT THIS IS THE MOST PLEASANT PLACE ON EARTH. CHAPMAN RUNS LIKE A WELL OILED MACHINE I WILL ALWAYS COME BACK THERE PLACE ON EARTH. CHAPMAN RUNS LIKE A WELL OILED MACHINE I WILL ALWAYS COME BACK THERE More
by partzman01
January 22, 2020
I have been going to Chapman for years and have been very happy with their service. They take great care of me and my car, and I will certainly be looking at Chapman when my wife and I are ready to purchase happy with their service. They take great care of me and my car, and I will certainly be looking at Chapman when my wife and I are ready to purchase a new car. Thank You Chapman. More
by ryan.m.sharkey
Employees Worked With
Christine (5 Stars)
