Chapman Ford Northeast Philadelphia

Very efficient oil change service My oil change service last week was very fast. Bob recommended the 5,000 mile service and is was completed in less than an hour Bob made additiona My oil change service last week was very fast. Bob recommended the 5,000 mile service and is was completed in less than an hour Bob made additional recommendations for my next visit on two matters which could be deferred More

Great Experience I had a great experience at Chapman Ford when working with them to lease my 2020 Ford Explorer. Jim Stevenson and his team helped me to pick out the p I had a great experience at Chapman Ford when working with them to lease my 2020 Ford Explorer. Jim Stevenson and his team helped me to pick out the perfect vehicle for my family. I had spent the prior few weeks speaking with different dealers about different vehicles/deals and none of them came even close to the experience I had at Chapman. They were also very fair with the offer they gave me on my trade-in. I would recommend them to anyone. More

Good customer service My service rep (Logan) was very polite and made sure that I was comfortable while I was waiting for my car. I did have to wait about 2 hours for an o My service rep (Logan) was very polite and made sure that I was comfortable while I was waiting for my car. I did have to wait about 2 hours for an oil change but the time went pretty fast. More

Don Biddle went out of his normal duties to ensure satisfaction of my used car. Very happy with my purchase from Chapman Ford. Thanks Again. satisfaction of my used car. Very happy with my purchase from Chapman Ford. Thanks Again. More

Brian took time to talk about the different options on both cars and never made me feel rushed. Thank you for the outstanding customer service! both cars and never made me feel rushed. Thank you for the outstanding customer service! More

Outstanding Very good experience this time cmpared to last year. It appears you have made some changes there and hopefully iit will continue. Thank you Much Very good experience this time cmpared to last year. It appears you have made some changes there and hopefully iit will continue. Thank you Much More

The dealership and the associates are fabulous. They make buying a car enjoyable and not stressful. They are knowledgeable and extremely helpful in helping you make the right decision. This is the only deale buying a car enjoyable and not stressful. They are knowledgeable and extremely helpful in helping you make the right decision. This is the only dealership I will go to. Thanks! More

Quick and Easy Took in my Escape for a recall notice. Made an appointment, was in and out within an hour. Bob was great. Thanks. Highly recommend Chapman Took in my Escape for a recall notice. Made an appointment, was in and out within an hour. Bob was great. Thanks. Highly recommend Chapman More

Prompt and courteous service. Waiting time was not too long, although the waiting area was not as comfortable as some other service centers. Overall, I was pleased with the service performed on my Escape. long, although the waiting area was not as comfortable as some other service centers. Overall, I was pleased with the service performed on my Escape. Good job! More

Great Experience It was very easy to schedule my appointment with Chapman Ford over the phone. I was able to get an appointment very quickly. Bob Keisler was friendl It was very easy to schedule my appointment with Chapman Ford over the phone. I was able to get an appointment very quickly. Bob Keisler was friendly and welcoming. More