Chapman Ford Northeast Philadelphia
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The service provided by Bob Keisler Bob was great and gave me advise on what should be looked at . The service was quick and I am completely happy with Bob and the advise he provided Bob was great and gave me advise on what should be looked at . The service was quick and I am completely happy with Bob and the advise he provided. More
Great service Sid was great! He helped us get into the car we wanted to hassle free. From the moment we walked into the dealership to the time they handed us the ke Sid was great! He helped us get into the car we wanted to hassle free. From the moment we walked into the dealership to the time they handed us the keys to our new car was hassle free. Highly recommend! More
Good experience leasing an suv :salesman was very knowledgeable about the vehicle. Tried to explain some things that the ,vehicle was equipped with, including many safety features. :salesman was very knowledgeable about the vehicle. Tried to explain some things that the ,vehicle was equipped with, including many safety features. All in all was satisfied with the experience. More
Always willing to accommodate scheduling time frames. Excellent service from the moment you drive up. And met by excellent staff such as Catherine Ball and the gentleman that sat across from her Saturda Excellent service from the moment you drive up. And met by excellent staff such as Catherine Ball and the gentleman that sat across from her Saturday morning 2/1/2020. Thank you all. More
Have never had an issue and always on top of things with my vehicle . Took care of me immediately . Tols me not to worry will check everything and oil my vehicle . Took care of me immediately . Tols me not to worry will check everything and oil More
It's always easy to schedule a service appointment on line. The service employees are always friendly and my service was completed in a reasonable time frame. line. The service employees are always friendly and my service was completed in a reasonable time frame. More
I like the way your treated from the time you walk in, service is excellent, staff incredible and informative and the overall experience is great. service is excellent, staff incredible and informative and the overall experience is great. More
Car in for Service They take good care of the Customer! They get us in and out and take care of business. We also order our new cars from them. They take good care of the Customer! They get us in and out and take care of business. We also order our new cars from them. More
Service It is hard to establish relationships with people either in service or sales due to high employee turnover. I have been with this dealer for over 7 ye It is hard to establish relationships with people either in service or sales due to high employee turnover. I have been with this dealer for over 7 years and have yet to deal with the same person twice.In addition I was up charged 15 dollars for tire rotation which I was not informed would be taking place. I then explained to the service writer that I had not authorized that service and did not bring that much money with me. Julio then stated he was not going to squabble over $15.00 and took the charge off the bill. I was not squabbling but also was not asked nor informed that that service was being provided. More