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Chapman Ford Northeast Philadelphia
Philadelphia, PA
822 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 822 reviews
March 27, 2020
Great service for the 10 years I have been coming there. Will continue to do so. Reasonable prices and communication is great. Friendly and responsive to me needs. Will continue to do so. Reasonable prices and communication is great. Friendly and responsive to me needs. More
by QMSGT28PA
Verified Customer
March 26, 2020
Very pleased with the service and price. Courteous help and very careful with the current situation. Will return again for future work and possible sale and very careful with the current situation. Will return again for future work and possible sale More
by pinky25b
Employees Worked With
Christine
March 26, 2020
Very Good Logan in Service was the best. I have always went to Chapman for service and will continue to do so for all my service needs. Logan in Service was the best. I have always went to Chapman for service and will continue to do so for all my service needs. More
by klr6313
Employees Worked With
Logan in the Service department
March 25, 2020
My truck was there a month and half for a torque converter My worst experience ever with Chapman,they gave me the truck back with a check engine light for an O2 sensor and said they will order it its been over My worst experience ever with Chapman,they gave me the truck back with a check engine light for an O2 sensor and said they will order it its been over a month an still nothing! only lies More
by venice.sk
March 25, 2020
After having an issues with my truck and service, the service manager Roy, was extremely helpful in rectifying the situation and fixed the problem. I would highly reccomend, the service I received after service manager Roy, was extremely helpful in rectifying the situation and fixed the problem. I would highly reccomend, the service I received after dealing with the service manager. More
by jjm5539
Employees Worked With
March 24, 2020
Fast, easy, no hassle, buying process. Everyone was very professional and gave us a really great deal! I love my sales person Brian Brooks and would definitely buy again from Chapman Ford. Everyone was very professional and gave us a really great deal! I love my sales person Brian Brooks and would definitely buy again from Chapman Ford. More
by victoriabarbera
March 23, 2020
Good Job Work was done as promise and on time. 5 stars to Bob and his team, Never had a bad time with repairs on both our cars. Work was done as promise and on time. 5 stars to Bob and his team, Never had a bad time with repairs on both our cars. More
by bakman48
Employees Worked With
March 23, 2020
Very impressed by their cleanliness during these times. I observed everyone wearing gloves, wiping down vehicles and door handles each time they were used. Staff was courteous and helpful. observed everyone wearing gloves, wiping down vehicles and door handles each time they were used. Staff was courteous and helpful. More
by dlbrowning59
Employees Worked With
I believe his name was Logan? Very helpful.
March 21, 2020
Was very pleased how they took my truck on time and wrote up the paperwork. Didn't like how they had my truck since 830am and did not have it Diagnosed when I called around 3PM and know one was answering up the paperwork. Didn't like how they had my truck since 830am and did not have it Diagnosed when I called around 3PM and know one was answering the phones to give me a update. My tech called me later to ease my tention overall okay service More
by dhooper0424
Employees Worked With
Logan
