Chapman Ford Northeast Philadelphia

My 2018 Ford Escape was recalled by Ford. It was so easy to make an appointment @ Chapman Ford. The service department is Manager Bob is very efficient. I was to leave My car and they would notify me when i to make an appointment @ Chapman Ford. The service department is Manager Bob is very efficient. I was to leave My car and they would notify me when it was ready. I was called by Bob to let me know the car was ready. The next day Bob called to see if I was satisfied. This is a first class operation. They make me feel like family. Hats off to the Chapman management team and to Bob. More

Satisfied Customer Bpb Keisler was a true professional who texted, called and personally advised me of the ongoing with my car service. At one time I became agitated bec Bpb Keisler was a true professional who texted, called and personally advised me of the ongoing with my car service. At one time I became agitated because of service wait time and Bob itemized what had to be done and assured me I was on schedule and would be leaving very soon. More

Dharren was very knowledgeable about the Ford Explorer and helped me make the best possible decision. Dharren really listened to what I wanted and spent a lot of time helping me make an informed decision and helped me make the best possible decision. Dharren really listened to what I wanted and spent a lot of time helping me make an informed decision. More

Painless I was there for a state inspection on my 2014 expedition. In my conversation with Christine I mentioned that I had signed up with car shield because n I was there for a state inspection on my 2014 expedition. In my conversation with Christine I mentioned that I had signed up with car shield because not having a warranty any longer. Fortunately she was able to show me that I am still under warranty up through 11/14/2020. I am so appreciative of her letting me know that I still have Warranty. She mentioned that the inspection should be all over with within hour and a half. She was correct. She informed me what had to be done mentioning that I need to get a new battery More

Excellent Service! Courteous , Friendly and professional!!! Greeted promptly with minimal wait time. Explaining everything that would be done with my vehicle and was shown the cost. professional!!! Greeted promptly with minimal wait time. Explaining everything that would be done with my vehicle and was shown the cost. More

I had my truck serviced here for warranty work and the service is amazing. I dropped my car off Monday night and got a rental and my truck was serviced and ready for pick up Tuesday evening as promised. service is amazing. I dropped my car off Monday night and got a rental and my truck was serviced and ready for pick up Tuesday evening as promised. More

No Surprise here I always have a positive service experience at Chapman Northeast. On February 5, 2020 I dropped of my vehicle. I was met by Julio. Me repairs were add I always have a positive service experience at Chapman Northeast. On February 5, 2020 I dropped of my vehicle. I was met by Julio. Me repairs were addressed and Julio was very easy to deal with. He is a true professional. More

This is a great place to have your vehicle serviced. I bought my vehicle here and bought tire and wheel insurance and they made it easy. I recommend anybody to always purchase this type of coverage you ne bought my vehicle here and bought tire and wheel insurance and they made it easy. I recommend anybody to always purchase this type of coverage you never know when you’ll need it. This is an excellent place to come if you need a new or used vehicle. All around a great family owned business. More

AWESOME SERVICE Bob Kessler and Pete Wilkins have outstanding customer service skills as well as valuable experience about my cars. I always want the two of them to Bob Kessler and Pete Wilkins have outstanding customer service skills as well as valuable experience about my cars. I always want the two of them to service my Mercury and Lincoln More

Chapman Ford is the only dealer that I would purchase or have a car serviced. They are always professional and always deliver whether it a car purchase or I’m in for service have a car serviced. They are always professional and always deliver whether it a car purchase or I’m in for service More