Chapman Ford Northeast Philadelphia

The dealership and the associates are fabulous. They make buying a car enjoyable and not stressful. They are knowledgeable and extremely helpful in helping you make the right decision. This is the only deale buying a car enjoyable and not stressful. They are knowledgeable and extremely helpful in helping you make the right decision. This is the only dealership I will go to. Thanks! More

Quick and Easy Took in my Escape for a recall notice. Made an appointment, was in and out within an hour. Bob was great. Thanks. Highly recommend Chapman Took in my Escape for a recall notice. Made an appointment, was in and out within an hour. Bob was great. Thanks. Highly recommend Chapman More

Prompt and courteous service. Waiting time was not too long, although the waiting area was not as comfortable as some other service centers. Overall, I was pleased with the service performed on my Escape. long, although the waiting area was not as comfortable as some other service centers. Overall, I was pleased with the service performed on my Escape. Good job! More

Great Experience It was very easy to schedule my appointment with Chapman Ford over the phone. I was able to get an appointment very quickly. Bob Keisler was friendl It was very easy to schedule my appointment with Chapman Ford over the phone. I was able to get an appointment very quickly. Bob Keisler was friendly and welcoming. More

Recall Work was done in just a few hours and all was fine. Notifications were received regularly via text. Will be having my inspection done here in April. Work was done in just a few hours and all was fine. Notifications were received regularly via text. Will be having my inspection done here in April. More

The service after you buy your car is not good, you cannot get anyone on phone kept getting voicemail instead of person. Kept car too long, had to leave it overnight, then next day it was late aftern cannot get anyone on phone kept getting voicemail instead of person. Kept car too long, had to leave it overnight, then next day it was late afternoon before car was ready. I had to stay with my daughter, overnight and was without my medication, for 3 doses. More

The service tech was great & the wait wasn’t bad, but I swear I can’t figure out the bill! Whichever way I add it, the items don’t add up. swear I can’t figure out the bill! Whichever way I add it, the items don’t add up. More

Very friendly service associate Bob was very nice and kept me updated on the status of my car. Was in and out quickly and very happy with this visit. Bob was very nice and kept me updated on the status of my car. Was in and out quickly and very happy with this visit. More

Don is always professional. Goes above and beyond to help. He helps focus more on the solution instead of the problem. I would refer anyone to him looking to buy a car. help. He helps focus more on the solution instead of the problem. I would refer anyone to him looking to buy a car. More

Great Dealer Sales Brian Brooks was great!. He assisted us in a hassle-free lease. Definitely recommend Chapman Ford and Volkswagen! Hopefully, maintenance service will Brian Brooks was great!. He assisted us in a hassle-free lease. Definitely recommend Chapman Ford and Volkswagen! Hopefully, maintenance service will be the same. Will update once I go for the first service maintenance. More