Chapman Ford Northeast Philadelphia
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 766 reviews
Made the car buying experience simple and enjoyable. Don and his manager listened to what I was looking for and made every effort to find a vehicle that met my needs. After finding the vehicle they made sur and his manager listened to what I was looking for and made every effort to find a vehicle that met my needs. After finding the vehicle they made sure i was happy with the deal we were able to come with financing. More
Great job. He’s was very pleasant and friendly . Helped me with everything I needed to get a great car. Thank you Don for sure me with everything I needed to get a great car. Thank you Don for sure More
don was a pleasure to deal with no pressure and i went in with a trade in number and deal I wanted and made it all happen with no hassle at all. There was a body damage issue on my new car and he made repai with a trade in number and deal I wanted and made it all happen with no hassle at all. There was a body damage issue on my new car and he made repair happen and followed up to make sure I pleased. More
Our salesman, Don Biddle, made the purchase easy and enjoyable. He went out of his way to accommodate our requests. The financing paperwork was not cumbersome. Felt safe purchasing a truck during covi enjoyable. He went out of his way to accommodate our requests. The financing paperwork was not cumbersome. Felt safe purchasing a truck during covid. More
Don was a great salesman from the beginning to end. He was very helpful and determined on getting me the car I needed. I am a proud owner of a 2018 Honda CR-V . I would highly recommend him to my friends was very helpful and determined on getting me the car I needed. I am a proud owner of a 2018 Honda CR-V . I would highly recommend him to my friends and family. He definitely get an A on his report card. Thank you so much for your help More
Very nice and helpful personnel at this dealership. Aaron from sales was very nice and relatable. He was determined to bring down the priced so I could drive out with the vehicle I wanted. He was successfu from sales was very nice and relatable. He was determined to bring down the priced so I could drive out with the vehicle I wanted. He was successful. I would definitely deal with Aaron again! More
Don was great, very knowledgeable and walked me through everything. Thanks again I will be back once again when this lease is up for sure. everything. Thanks again I will be back once again when this lease is up for sure. More
Don was great from start to finish. Whole team was great. Great customer service and communication. Would highly recommend Chapman Ford to everyone. Customer for life. Great customer service and communication. Would highly recommend Chapman Ford to everyone. Customer for life. More
I was given the run..around!!! First they told me my work was covered under warranty. 4 me 2 drive # 30 mins. 4 them 2 day it wasn't. Then they said part was there. Now it's not.!!! Never buying a FORD work was covered under warranty. 4 me 2 drive # 30 mins. 4 them 2 day it wasn't. Then they said part was there. Now it's not.!!! Never buying a FORD again.!!# or going 2 Chapman Ford. Bad advice. Poor service!!# Don't go there. WARNING!!🥵🥵🥵💯 More
I am a proud owner of a 2015 Fusion that I purchased at Chapman NE in 2015. I recently needed a tow to them. They got back to me with the diagnosis in a timely fashion. Hats off (masks on) to the service d Chapman NE in 2015. I recently needed a tow to them. They got back to me with the diagnosis in a timely fashion. Hats off (masks on) to the service dept. More