Chapman Chevrolet Buick GMC

Brought vehicle in for noise in hind end. Was told ‘it’s normal’. No diagnostics. Noise still present. Recommended services that were not due for another 40,000 miles. Was told ‘it’s normal’. No diagnostics. Noise still present. Recommended services that were not due for another 40,000 miles. More

Price was higher than last time and I wasn’t expecting it as no one stated the price and I had told them what I paid the last time. After washing my car they broke the clip on my bumper. They refunded me t as no one stated the price and I had told them what I paid the last time. After washing my car they broke the clip on my bumper. They refunded me the difference but I think I will be going elsewhere. More

They were very polite and courteous when I arrived. They asked about the reason for my visit and when I conveyed I had an appointment I was promptly taken care of. They asked about the reason for my visit and when I conveyed I had an appointment I was promptly taken care of. More

Really bad experience , look the sales man , was new , He didn’t explain a lot of things , he don’t know anything about the car that he was selling, and at the end a lot of extra charges . I got the car , bc didn’t explain a lot of things , he don’t know anything about the car that he was selling, and at the end a lot of extra charges . I got the car , bc I need it and I don’t have time to spend looking for another car. But to this dealer , I will never come back More

It was a positive experience. Ryan did a great job and I am happy with my purchase! Ryan did a great job and I am happy with my purchase! More

Looked at several options and ended up purchasing a new to us 2017. Great deal. to us 2017. Great deal. More

The service tech at Chapman reliably and efficiently took care of all the maintenance needs for our 2011 Malibu! We wouldn't let anyone else touch it, based on years of positive experiences. Peace of mind is care of all the maintenance needs for our 2011 Malibu! We wouldn't let anyone else touch it, based on years of positive experiences. Peace of mind is a valuable thing these days! More

Just wanted pass on the great responce from a confusing situation that nathan ott corected . After a difficult issue with Chase auto finance on a payoff on a vehicle that Chapman bought from me an he stuck situation that nathan ott corected . After a difficult issue with Chase auto finance on a payoff on a vehicle that Chapman bought from me an he stuck with it very happy after a stressful citation he came through and resolved the problem in matter of minutes would recommend them any day of the wk thank you from the bottom of my heart😎 More

The salesman, Levi, was awesome! He was really helpful, kind, and patient. Having said that we ordered our 2022 Chevrolet 2500 pickup in January. We ordered it exactly like we want He was really helpful, kind, and patient. Having said that we ordered our 2022 Chevrolet 2500 pickup in January. We ordered it exactly like we wanted. When it came in the interior was the wrong color. We could live with that so we went ahead with the deal. Then we were told we had to pay for $2313 worth of dealer add-ons. We did not want any of those but were told if we wanted the truck we had to take them. After waiting for 5 months we went ahead and purchased the truck. Next time we are looking for a vehicle we will not be doing business with Chapman. It is so disappointing to have to pay for something you do not want or need. We were told that it would help make our insurance cheaper but our insurer said it was based on the VIN number not add-ons. More