Back

Chapman Chevrolet Buick GMC

Yuma, AZ

4.2
47 Reviews

775 E. 32nd Street

Yuma, AZ

85365

Directions

By Type

47 Reviews of Chapman Chevrolet Buick GMC

February 12, 2025

good estimate and quick work professional attention to detail. a a a a a a a a a a a More

by bcembree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
admin admin
Feb 17, 2025 -

Chapman Chevrolet Buick GMC responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

February 05, 2025

CHARGING $261. 50 FOR A QUIK LUBE IS WAY HIGHER THAN LAST YEAR, PRICE GAUGING. LAST YEAR WAS $200 WHICH IS STILL QUITE HIGH CONSIDERING THAT YOU SENT ME A COUPON A More

by DBROCK0007
Recommend Dealer
Yes
Employees Worked With
Sal Pena, admin admin
Feb 10, 2025 -

Chapman Chevrolet Buick GMC responded

Good afternoon Mr. Brock, My name is Al Valencia, and I am the Service Manager at Chapman Chevrolet GMC. I would will be giving you a call to discuss your last visit and see if we can get something figured out for you. If you have any questions or concerns, please feel free to reach out to me directly at 928-217-4145. Best Regards, Al Valencia Service Manager Chapman Chevrolet GMC

January 24, 2025

Our sales representative was the best we ever had . Showed us the perfect car my husband wanted . Yes I will refer my friends to see our sales person. More

by garyrochester67@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Pena
Jan 24, 2025 -

Chapman Chevrolet Buick GMC responded

Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!

January 22, 2025

I was parked in line for 1/2 hour waiting for someone to help me. I finally got out of my vehicle and went inside and finally got help. No one told me I had to go inside. I saw several service writers come More

by steve52tindall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Pena, admin admin
Jan 23, 2025 -

Chapman Chevrolet Buick GMC responded

We are sorry to hear about your frustrating experience. Please provide us with more information so we can correct this unfortunate situation. Your feedback is valuable to us, and we take it seriously. We appreciate your honesty and regret any inconvenience.

December 02, 2024

Our elderly parents went to Chapman gmc to get their air conditioner fixed and were told it would be a couple of days. After they got home they started getting calls with all that was wrong with the car to More

by kusler60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
admin admin
Dec 05, 2024 -

Chapman Chevrolet Buick GMC responded

Hello Kusler, My name is Al Valencia, and I am the Service Manager at Chapman Chevrolet GMC. I would like to speak to you regarding your review. Here at Chapman Chevrolet, we strive to provide our customers with service and want to make sure we take care of each and every customer. Every vehicle that comes in our certified technicians perform a multi-point inspection, and that is on every vehicle. I would like to apologize for any miscommunication and inconvenience. If you have questions, please feel free to reach me on my direct line at 928-217-4145 Thank you, Al Valencia Service Manager Chapman Chevrolet GMC (928) 217-4145

November 05, 2024

The people there are great very helpful with all your questions and usually try to follow up with you after your purchase More

by csutter72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Pena
Nov 07, 2024 -

Chapman Chevrolet Buick GMC responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

October 14, 2024

Even traveling from imperial valley you were ready for my appointment and had my truck in and out as planned and I was back on the road. Thank you for your professional service More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Pena
Oct 15, 2024 -

Chapman Chevrolet Buick GMC responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

April 18, 2024

Excellent service! !! Highly recommend !!! Service advisor was great and so professional!! ~~~ Also worked with Sal Pena.... and he is AWESOME !!!!! We purchase all our More

by Aimee W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Pena, admin admin
Apr 19, 2024 -

Chapman Chevrolet Buick GMC responded

Thank you for taking the time to provide us with a positive review of your experience with Sal and Ryan. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again. Wishing you many happy and safe miles!

March 28, 2024

WELL DONE. EVERYTHING WENT SMOOTH. I WOULD BUY ANOTHER CAR FROM THIS DEALERSHIP. HOPE MY CAR RUNS FOR A LONG TIME! More

by JMULLIGAN3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sal Pena, admin admin
Apr 01, 2024 -

Chapman Chevrolet Buick GMC responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

March 19, 2024

Chapman Chevrolet/GMC/Buick is a great dealership. I’ve owned multiple cars throughout the years and this dealership is number one in services in my opinion. More

by Shelby
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JJ
Mar 20, 2024 -

Chapman Chevrolet Buick GMC responded

Thank you for your review of our dealership! We greatly appreciate your business and are happy to hear your positive feedback! Wishing you many happy and safe miles!

1
...