Chapman Chevrolet Buick GMC
Yuma, AZ
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42 Reviews of Chapman Chevrolet Buick GMC
I needed a quick appointment for an oil change before starting our 3,000 mile return trip to Michigan. They were able to squeeze me in on the morning of our departure. I got the oil change and a compre starting our 3,000 mile return trip to Michigan. They were able to squeeze me in on the morning of our departure. I got the oil change and a comprehensive check-up, where they found that I needed a replacement cabin filter. The work was done quickly and efficiently. I felt that the final cost was reasonable, although I would have liked to have seen a military discount. The dealership itself was immaculate and the staff friendly and helpful. I would definitely come in again! Thank you! More
I drove all the way from Wisconsin for the best deal on the best truck ever! The customer service from Saul Gonzalez & Carlos Solano was awesome! the best truck ever! The customer service from Saul Gonzalez & Carlos Solano was awesome! More
Our salesman, John, was very pleasant and knowledgeable. He spent all the time we needed him to spend with us and never made us feel like we were wasting his time. We did purchase our car there. It did t He spent all the time we needed him to spend with us and never made us feel like we were wasting his time. We did purchase our car there. It did take a dealer exchange to get the vehicle we wanted and several days for that to take place but it was well worth it. John even set up all of the features and the entertainment center for me. I will recommend John and Chapman to all of our friends. More
Made an appointment a week in advance and the day I dropped my truck off I was told they wouldn't get to it for three days, I said I would bring it back in three days and was told it doesn't work that dropped my truck off I was told they wouldn't get to it for three days, I said I would bring it back in three days and was told it doesn't work that way. Had the missing chips installed ,the steering wheel aligned, the intermittent outside air button replaced, truck sits 1/4" low on driver side and still does this took them ten and a half days to complete (10 1/2) and the truck was filthy from sitting on their lot for that long More
Andrew provided excellent customer service. His professional approach and excellent communication were greatly appreciated. He kept me informed on the status of my truck. I've never had such His professional approach and excellent communication were greatly appreciated. He kept me informed on the status of my truck. I've never had such a good experience with as I got from the service department. More
Best customer service in town. Thanks for everything.. Chapman and Salesman Enrique Kike Rojas you rock!! This is where you can probe your dreams can come true. Thanks for everything.. Chapman and Salesman Enrique Kike Rojas you rock!! This is where you can probe your dreams can come true. More
Terrible service at our routine oil change. We went in for a routine oil change and ended up spending 500 for the oil change, air filter, and a fuel filter. After leaving the dealership the oil We went in for a routine oil change and ended up spending 500 for the oil change, air filter, and a fuel filter. After leaving the dealership the oil was at 100%, the fuel filter is still at 6% and the air filter was 66%. I’ve bought my last seven cars from fisher and it’s my last one. The have always done my service but I never again. More
Brought vehicle in for noise in hind end. Was told ‘it’s normal’. No diagnostics. Noise still present. Recommended services that were not due for another 40,000 miles. Was told ‘it’s normal’. No diagnostics. Noise still present. Recommended services that were not due for another 40,000 miles. More