Chapman BMW On Camelback

Great dealership and great people. Fantastic dealership. Quality automobiles. Best of all is the sales staff and Sammy DeStafano is one of the best we have met at any dealership. He li Fantastic dealership. Quality automobiles. Best of all is the sales staff and Sammy DeStafano is one of the best we have met at any dealership. He listens to your needs, identifies multiple potential car matches, and helps with any questions/discussions to make an easy decision. This dealership (and Sammy) is not a pressure dealership. It allows you to make a competent decision without feeling like you will have buyer's remorse. I would recommend Chapman and Sammy to any and all who are looking for a top quality car and want a pleasant buying experience. More

Excellent service and customer care Amazing service from start to finish! I had the pleasure of working with Mike Gatz when I purchased and custom ordered my 440i. Mike kept in touch thr Amazing service from start to finish! I had the pleasure of working with Mike Gatz when I purchased and custom ordered my 440i. Mike kept in touch throughout the whole process in regards to tracking my order, updates and so forth. He is very professional and efficient. Any questions or concerns I had were always addressed immediately even on his days off! Even several months after my purchase, he is still there to help. Thank you for making this purchase so easy and effortless! I will definitely be back for my next beemer! More

Over all review I bought brand new bmw 528 and left the dealership with low air tires and the car needed oil change the next day. I wish it was all taken care of pri I bought brand new bmw 528 and left the dealership with low air tires and the car needed oil change the next day. I wish it was all taken care of prior to driving off the lot Aside from that , i was very happy and comfortable with sales guy and the quality of service More

great service! I had my 2012 750Li engine replaced and the technician kept me informed and was great to work with. His name is Anthony Smith! Thanks for a great jo I had my 2012 750Li engine replaced and the technician kept me informed and was great to work with. His name is Anthony Smith! Thanks for a great job! More

Fantastic Service and Support This is the 3rd car I have purchased and had services at Chapman BMW on Camelback and the experiences have always been stellar. Bobby Stewart makes yo This is the 3rd car I have purchased and had services at Chapman BMW on Camelback and the experiences have always been stellar. Bobby Stewart makes you feel like you are part of the family and ensures your car is repaired correctly and always on time. Thank you More

Amazing Experience I just leased my 5th BMW X5. I have loved them all but this time I reached out to test drive the new X5 edrive hybrid. Michael Gatz was fantastic and I just leased my 5th BMW X5. I have loved them all but this time I reached out to test drive the new X5 edrive hybrid. Michael Gatz was fantastic and very low pressure. He allowed me to experience the new technology and then simply presented my options (new vs. old lease). The process was seamless and very fun. I am excited with my new car but a big part of that was the treatment I received from Michael and the dealership. More

Great first time expiriance buying a BMW I originally came into the dealership looking at leases. I told Craig my budget and what cars I liked, which had no realistic correlation, but he pati I originally came into the dealership looking at leases. I told Craig my budget and what cars I liked, which had no realistic correlation, but he patiently let me try several different vehicles. Even after almost hitting a cyclist and two pedestrians (two of which were unintentional) Craig cheerful agreed to show me other cars in my budget. He was very knowledgeable about the car's features like traction control, which I asked him to turn off as we merged onto the highway so I could test the car's "drifting capabilities". At no time did he try to rush the test drive or use high pressure sales tactics. This was my first time purchasing a luxury car so when I went home to continue researching I was impressed by BMW's warranty and ratings. The following day I returned and told Craig that I had now shifted gears completely and was looking to buy, not lease. He cheerfully showed me several new cars that fit into my budget and the test drives continued. The only con I would say is that Craig is too knowledgeable. For example, when he would interrupt my test drive to tell me that "this is a one-way road" or "we shouldn't be driving on the sidewalk!" Aside from that it was a wonderful buying experience and I couldn't be happier with my new car. I will definitely be returning to Craig for my next car. More

3rd BMW - First from Chapman I have had two BMW's from other stores - Mike Gatz helped me with a new car last month and it was a great experience. Mike knew the car, made things s I have had two BMW's from other stores - Mike Gatz helped me with a new car last month and it was a great experience. Mike knew the car, made things simple, was prepared when I came to finish the paperwork and has consistently followed up to make sure things are going well. Really happy with my decision and highly recommend Chapman and Mike! More

Purchase of new car My wife and I were immediately greeted by Steve Murphy. Steve was pleasant, patient and very knowlegeable about the prouduct line. This is my fourt My wife and I were immediately greeted by Steve Murphy. Steve was pleasant, patient and very knowlegeable about the prouduct line. This is my fourth BMW purchase and frankly, I only wish Steve had handled my prior transactions. He was infinitely helpful and made our purchase as friendly and efficacious as possible. More

Leased a new X5 Leased my fifth car from Craig Miller at Chapman BMW. He is always up front with me and works to make a deal that benefits everyone. I highly recommen Leased my fifth car from Craig Miller at Chapman BMW. He is always up front with me and works to make a deal that benefits everyone. I highly recommend you reach out to Craig if you are interested in a new BMW. More