Chapman BMW On Camelback

Outstanding service. Kyle Grone was very good. Excellent service department. All employees made me feel welcome. I was in and out within an hour. Top notch. I would recommend this store to anyone w Excellent service department. All employees made me feel welcome. I was in and out within an hour. Top notch. I would recommend this store to anyone who is looking to be pampered, and their car well maintained. I am moving out of state, and will truly miss the folks at Chapman bmw on cb. I sure hope the new dealership in my new town will be as good. More

Second BMW in 6 months because of Craig Rusin My spouse and I are turning in our VW Passat TDI due to the VW diesel scandal. We were so thrilled 6 months ago when we purchased our 328i sedan from My spouse and I are turning in our VW Passat TDI due to the VW diesel scandal. We were so thrilled 6 months ago when we purchased our 328i sedan from Craig that we went back and purchased a X3. The deal was easy and effortless. Their pricing surpassed Tucson BMW and N. Scottsdale by a mile! We had a very specifically optioned BMW in mind and Craig found it with ease. Michelle in finance was beyond pleasant and didn't push "fluff" warranties and options on us. She broke down the contract and financing for us so we didn't feel like we were signing blindly. We are now a two BMW vehicle household and beyond happy!!! There was no attitude...there was no games or gimmicks either. Definitely see Craig Rusin!!! He is beyond great at his job and an absolutely fanatic for the BMW brand. We drove home feeling confident in the vehicle and the deal! More

Excellence This was my first BMW purchase and Craig Rusin changed my entire attitude about car salespersons. Extremely knowledgeable and passionate about the pro This was my first BMW purchase and Craig Rusin changed my entire attitude about car salespersons. Extremely knowledgeable and passionate about the product he sells; no high pressure and extremely accommodating to ensure all my questions are answered and I get the right automobile. Exceptional service - I wouldn't hesitate to highly recommend Craig. Great job and thank you for everything. Happy Holidays!! More

best sales and service leased my third bmw with craig rusin at chapman on camelback. this one, the new m2, basically built for me. the car is a rocket, and the whole exper leased my third bmw with craig rusin at chapman on camelback. this one, the new m2, basically built for me. the car is a rocket, and the whole experience absolutely exceeded my experience. this is why i keep coming back. More

Two great sales reps! I worked with two great sales reps, JJ Burns and Geoff Williams. JJ helped get all my answers dialed in well before I visited the dealership. Time is I worked with two great sales reps, JJ Burns and Geoff Williams. JJ helped get all my answers dialed in well before I visited the dealership. Time is a premium for me and he helped me maximize it! He also helped me get a great price that was extremely competitive. On the day of the purchase, JJ was off so he set me up with Geoff. Geoff made the experience seamless, getting all of the paperwork taken care of quickly and also going the extra mile to educate me on how to use my new Infinity QX80. He went above and beyond and I am very grateful for the extra education. Both of them did a great job for me. More

Wonderful buying experience I have bought from other luxury dealerships in the past and this is my first time buying from Chapman. I can say without a doubt, that this has been m I have bought from other luxury dealerships in the past and this is my first time buying from Chapman. I can say without a doubt, that this has been my favorite. Mr. Geoff Williams was truly exceptional. He was professional, extremely patient., and never pushy which is always a plus. I drove across town to get to this dealership but it was worth the trip! I didn't have to look elsewhere. The entire buying experience was painless. I highly recommend Geoff and this dealership as a whole. Buyers will not regret! More

The best ever Craig, has made my first the BMW is best ever... I will never drive another car ever.. I feel very blessed and fortunate to have come here Craig, has made my first the BMW is best ever... I will never drive another car ever.. I feel very blessed and fortunate to have come here More

Exceptional Company!! This is without a doubt the best dealer service I have ever received in all my years of owning an automobile! I gladly drive farther across town to g This is without a doubt the best dealer service I have ever received in all my years of owning an automobile! I gladly drive farther across town to get the very best care for my BMW than to go to a closer dealer. Camelback's BMW 's employees are always pleasant and the work the do is impecable. Who can ask for more? Gesina Keating More

Great job! The dynamic duo of JC and Sammy did a great job! I came to the dealer looking for a replacement of my 2007 X5 4.8i. I explained to JC that this would The dynamic duo of JC and Sammy did a great job! I came to the dealer looking for a replacement of my 2007 X5 4.8i. I explained to JC that this would be our 15th BMW, so I knew what I wanted. He "listened", showed us a couple of models that didn't work for me and said no problem. I know what you want, I'll find one and call you. He checked in a few times with various X5s and we finally found the one that worked. When I arrived for the test-drive JC was with another customer and in an effort to respect my time he assigned his associate Sammy who also did a fantastic job. Both guys were able to explain the differences in my current model and the new model and offered a level of knowledge that I had not seen at other BMW dealers in the Phoenix area. Thank you. More

Too Easy I have purchased about 6 cars in my lifetime. This by far was the easiest and most pleasant. I was there less than 3 hours and walked out with exac I have purchased about 6 cars in my lifetime. This by far was the easiest and most pleasant. I was there less than 3 hours and walked out with exactly what I wanted. More