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Chapman BMW On Camelback

Phoenix, AZ

4.5
1,374 Reviews

830 E Camelback Rd

Phoenix, AZ

85014

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1,374 Reviews of Chapman BMW On Camelback

January 25, 2022

Recently purchased a 2019 M850 through Kim Reid. Wonderful experience, Kim was very responsive, highly recommend her! More

by searle88
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Reid
Jan 27, 2022 -

Chapman BMW On Camelback responded

Thank you for the kind words for Kim! We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles! Your Friends at Chapman BMW on Camelback

January 24, 2022

Salesman Steve Murphy was straight forward and professional. He knew the product well and was easily able to answer all questions. Chapman BMW on Camelback is fair regarding trade values compared More

by Tfarizona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio, Steve Murphy
Jan 27, 2022 -

Chapman BMW On Camelback responded

Thank you for the kind words for Steve and Sergio! We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles! Your Friends at Chapman BMW on Camelback

January 03, 2022

We just purchased 2022 X3 xDrive 30i. Initially, we reached out to Kim Reid via. email and she was so responsive and answered many of our questions. On December 27th, 2021, we visited the Chapman BMW o More

by BWM in Tucson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Reese, Kim Reid
Jan 27, 2022 -

Chapman BMW On Camelback responded

Thank you for the kind words for Kim! We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

December 29, 2021

Steve was a pleasure to work with and remained diligent with communication throughout the process. We were in contact for almost a year leading up to the arrival of my G80 M3, and I appreciated Steve's sup More

by jmitman
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Steve Murphy, Robert "RC" Cashatt
Jan 27, 2022 -

Chapman BMW On Camelback responded

Thank you for the kind words for Steve! We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

December 07, 2021

I made a call to the Sales manager Tom W. at about 9am and was out of the dealership with the new car I had inquired about by later that same afternoon. An absolutely fantastic experience. Tom was direct More

by Karlo A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas W., Ray, Eloy, Giuseppe
Jan 27, 2022 -

Chapman BMW On Camelback responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

December 03, 2021

Tony was amazing, had a lot of patience. Everyone was super friendly and eager to find the right car for me More

by Lm23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 03, 2021 -

Chapman BMW On Camelback responded

Tony is incredible! We are delighted to have him on board! Tony

November 18, 2021

Several different people call and you don’t know who your dealing with plus one rep got sarcastic through email because I didn’t answer the calls she made…. That’s bad…. I purchased anX3 M40i from another de More

by Schaller8360
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Jan 04, 2022 -

Chapman BMW On Camelback responded

We are sorry to see your review. We do make several attempts to reach a prospect once a lead is receive and we apologize if this caused any confusion. We are pleased to hear you found the right BMW for your needs.

Jan 04, 2022 -

Schaller8360 responded

Thank you but you should have staff who keep their in house lead issues to themselves. Big turn off Purchased from another dealer. 2021 M40i

November 07, 2021

I just purchased a new x5 M50i, and can't rave enough about Steve Murphy. With all the supply chain issues, I was afraid I would not got the BMW with all my desired options. Steve was relentless in his More

by pnason1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Baez - Service, Steve Murphy
Nov 17, 2021 -

Chapman BMW On Camelback responded

Thank you very much for taking the time to write such a thoughtful critique! If you ever find yourself in need of our assistance again, please don't hesitate to contact us. - Your Friends at Chapman BMW on Camelback

October 31, 2021

Great people. Always willing to help. Austin in finance is great. Love our BMW X2 More

by gmgatz7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Kramer
Nov 17, 2021 -

Chapman BMW On Camelback responded

Thank you for your kind words! We look forward to seeing you once more. - Your Friends at Chapman BMW on Camelback

October 28, 2021

I have been using Chapman for five years and two BMWs. One word sums it up… GREAT. Great cars, great service and great people! More

by JT
Recommend Dealer
Yes
Employees Worked With
Steve Zucker, SERVICE SERVICE, Ryan Johnson, Mitch Wendt
Nov 17, 2021 -

Chapman BMW On Camelback responded

Thank you for taking the time to write a review. We're delighted to hear you had such a positive experience! - Your Friends at Chapman BMW on Camelback

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