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Chapman BMW On Camelback

Phoenix, AZ

4.5
1,374 Reviews

830 E Camelback Rd

Phoenix, AZ

85014

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1,374 Reviews of Chapman BMW On Camelback

July 22, 2022

We had a GREAT experience with Steve Murphy on leasing an X5. We were coming from out of town and the process was smooth and stress free with no added pressure we usually get when purchasing a vehicle. Hig More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
Jul 25, 2022 -

Chapman BMW On Camelback responded

Stephanie, Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Chapman BMW On Camelback

June 17, 2022

Yes! Chapman BMW does offer an extraordinary experience! This is because of Wonder Woman Sales Advisor Kim Reid. She is the real deal. Sincerely cares fo More

by Rivak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Reid
Jun 20, 2022 -

Chapman BMW On Camelback responded

Rivak, Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Chapman BMW on Camelback

June 10, 2022

I took my car in for battery replacement and orther service . Ali Shahna Is my service advisor . Ali is knowledgeable, efficient and always provides top level client service . He explained everythi More

by Lien Doharmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Shahna, SERVICE SERVICE
Jun 10, 2022 -

Chapman BMW On Camelback responded

Lien, Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Chapman BMW On Camelback

June 10, 2022

We had a a great experience with Steve Murphy. He was very professional and knowledgeable. He guided us through the entire process of building my dream car. Although the pandemic made the process More

by alpla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
Jun 13, 2022 -

Chapman BMW On Camelback responded

Alpha, Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Your Friends at Chapman BMW On Camelback

April 10, 2022

The service rep Aaron Baez was great and the service was excellent very knowledgeable about his job Thanks for the service More

by bighad72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE SERVICE
May 03, 2022 -

Chapman BMW On Camelback responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon! Your Friends at Chapman BMW on Camelback

April 10, 2022

Steve Murphy did a great job helping us decide which X5 model suited our needs. We were lucky to have a a new X5 available on the showroom floor which was perfect for us. Very happy doing business with S More

by thadp648
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
May 03, 2022 -

Chapman BMW On Camelback responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Chapman BMW on Camelback

March 31, 2022

I have had Ali twice now in my last service appointments and it is always a pleasure and a "I will take care of it" result, and he does. Kudos to him and Kayle both, for my last service who both reaffirmed More

by ldouglasg17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Shahna, and Kayle, SERVICE SERVICE
May 03, 2022 -

Chapman BMW On Camelback responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Chapman BMW on Camelback

March 01, 2022

I just bought a new BMW from Ray Small last night and he was the utmost pleasure to deal/work with. He is kind, knowledgeable, gracious, communicative and a true gem! There was zero pressure to buy and he g More

by CatB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Small
Mar 09, 2022 -

Chapman BMW On Camelback responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that Ray and our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

February 19, 2022

Absolutely the Best Sales Consultant in the business. From first contact to delivery of our new BMW X5, this total experience was made Great by Steve. He was constantly keeping me informed as we navigate More

by ML El Paso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
Mar 09, 2022 -

Chapman BMW On Camelback responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

February 10, 2022

I just have to say, Mitch in service is beyond fantastic. He is customer-service centered. A phenomenal communicator, and an expert in his work. I have been a Chapman customer for 4 BMW’s now. The level a More

by AzNursePete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Timothy-Service, Kim Reid, SERVICE SERVICE
Mar 09, 2022 -

Chapman BMW On Camelback responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.

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