Chapman BMW On Camelback
Phoenix, AZ
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1,374 Reviews of Chapman BMW On Camelback
We had a GREAT experience with Steve Murphy on leasing an X5. We were coming from out of town and the process was smooth and stress free with no added pressure we usually get when purchasing a vehicle. Hig X5. We were coming from out of town and the process was smooth and stress free with no added pressure we usually get when purchasing a vehicle. Highly recommend Mr Murphy. Will definitely be making more trips from Texas for future purchases! More
Yes! Chapman BMW does offer an extraordinary experience! This is because of Wonder Woman Sales Advisor Kim Reid. She is the real deal. Sincerely cares fo Chapman BMW does offer an extraordinary experience! This is because of Wonder Woman Sales Advisor Kim Reid. She is the real deal. Sincerely cares for her customers satisfaction, bends over backwards to procure your financing, and is very reliable. She will always answer phone calls, emails and texts in a very timely manner. She serves her customers with the best intent and a warm heart. I have purchased 6 other BMWs in both California and Arizona, but have never experienced such a gregarious, kind and dedicated Sales Advisor such as Kim. Chapman BMW is super lucky to have her. I suspect she will be promoted up the corporate ladder very soon. From my own selfish benefits, I hope not. I’m not done purchasing BMWs!😉 More
I took my car in for battery replacement and orther service . Ali Shahna Is my service advisor . Ali is knowledgeable, efficient and always provides top level client service . He explained everythi service . Ali Shahna Is my service advisor . Ali is knowledgeable, efficient and always provides top level client service . He explained everything so that I could understand , and that’s not easy . I’m VERY picky who I take my car to . I been taking my car here for the service And the service from Ali always consistent . My car was ready when promised. I trust Ali and the service at Chapman Camelback and would not take my car anywhere else for service . More
We had a a great experience with Steve Murphy. He was very professional and knowledgeable. He guided us through the entire process of building my dream car. Although the pandemic made the process He was very professional and knowledgeable. He guided us through the entire process of building my dream car. Although the pandemic made the process more difficult and stressful, I ended up having the car of my dreams. I am very grateful to Steve for his professional demeanor. I would definitely recommend him. More
Steve Murphy did a great job helping us decide which X5 model suited our needs. We were lucky to have a a new X5 available on the showroom floor which was perfect for us. Very happy doing business with S model suited our needs. We were lucky to have a a new X5 available on the showroom floor which was perfect for us. Very happy doing business with Steve and with Chapman BMW on Camelback. More
I have had Ali twice now in my last service appointments and it is always a pleasure and a "I will take care of it" result, and he does. Kudos to him and Kayle both, for my last service who both reaffirmed and it is always a pleasure and a "I will take care of it" result, and he does. Kudos to him and Kayle both, for my last service who both reaffirmed my commitment to Chapman BMW. More
I just bought a new BMW from Ray Small last night and he was the utmost pleasure to deal/work with. He is kind, knowledgeable, gracious, communicative and a true gem! There was zero pressure to buy and he g was the utmost pleasure to deal/work with. He is kind, knowledgeable, gracious, communicative and a true gem! There was zero pressure to buy and he genuinely cared to make sure I was getting my questions answered and my needs/wants met. He deserves a big raise and FIVE STARS (10 if possible)!!! More
Absolutely the Best Sales Consultant in the business. From first contact to delivery of our new BMW X5, this total experience was made Great by Steve. He was constantly keeping me informed as we navigate From first contact to delivery of our new BMW X5, this total experience was made Great by Steve. He was constantly keeping me informed as we navigated order, build/assembly, shipping and finally delivery. I’ve been buying cars for over 40 years, and Steve, and the entire Chapman BMW on Camelback team made this the best and easiest car purchase we’ve ever experienced. Words honestly can’t convey the professionalism and Herculean efforts is Steve Murphy!! If you need / want a new BMW, get with him. I drove 6 hours from my home to get our new car through him! Not One Regret! Same cannot be said for our in town BMW dealer! More
I just have to say, Mitch in service is beyond fantastic. He is customer-service centered. A phenomenal communicator, and an expert in his work. I have been a Chapman customer for 4 BMW’s now. The level a He is customer-service centered. A phenomenal communicator, and an expert in his work. I have been a Chapman customer for 4 BMW’s now. The level and expertise of this dealership is beyond expert. No comparison to other dealerships ever. Chapman is my choice for all my vehicle needs. A++++ rating in my book. Thank you Mitch for being awesome!!! More