Chapman BMW On Camelback

Exciting Just for being my first dealership and that my father came with me to help me out and he has been to many dealerships we both think it's a friendly pl Just for being my first dealership and that my father came with me to help me out and he has been to many dealerships we both think it's a friendly place and for me myself I was oh very much excited thanks for your help Sammy More

Sales Follow up Sales kept giving us information about a car we said we weren't interested in. Had to ask 3 times for information on the car we wanted pricing on. F Sales kept giving us information about a car we said we weren't interested in. Had to ask 3 times for information on the car we wanted pricing on. Finally got pictures 4 days later and never got prices. More

Always great Always a great experience! I have never been disappointed. My service advisor Bobby Stewart is the best and has always taken good care of me. I feel l Always a great experience! I have never been disappointed. My service advisor Bobby Stewart is the best and has always taken good care of me. I feel like he and this dealership have my best interests at heart. More

Excellent customer service From our salesman to the closing and signing of our documents everything was smooth and timely. First time ever I was out of a dealership fast and hap From our salesman to the closing and signing of our documents everything was smooth and timely. First time ever I was out of a dealership fast and happy driving away in my new car. Love this dealership. More

A great easy experience... almost fun if that is possible! I went to see about a used Kia Sorento as the price was darn good. I found the vehicle on Cargurus and saw a high rating for the dealership. I sent a I went to see about a used Kia Sorento as the price was darn good. I found the vehicle on Cargurus and saw a high rating for the dealership. I sent a message and Michael Messer got back to me. I went in a couple days later ( no pressure to even go in from Michael which I really appreciate ). I texted first so he knew I was coming, out to common courtesy. The Kia was right there looking at me when I arrived and all was good and everyone in there was just so nice... I was thinking " Is this really a car dealer? Guess I have been going to the wrong ones over the years...ha..).. any way... all went smooth and comfortable. Made the deal and outa there in about 2 1/2 hours. (was actually hoping for a little longer so I could wait for traffic to lessen some.) I had a friend with me and Michael took the time to answer some questions for her about buying her first car with practical ideas and suggestions ..Nice. Michael Messer was excellent as he was who helped me but I noticed every one else in there was of the same caliber. ... Juts saying'. More

Superlative Customer Service! I have been fortunate to have been a Chapman BMW customer for over six years. In all of those years, my good fortune has been compounded by the fortu I have been fortunate to have been a Chapman BMW customer for over six years. In all of those years, my good fortune has been compounded by the fortuitous selection of Patrick Burchell as my Service Advisor. He has time and again proven to be the efficient, professional, and reliable Advisor with whom I place my trust. Thank you, Patrick!!! More

My very first experience at Chapman BMW This was my first time buying a BMW ever and the guys at Chapman BMW made it a very pleasant experience. Sammy did a great job helping me out. It was This was my first time buying a BMW ever and the guys at Chapman BMW made it a very pleasant experience. Sammy did a great job helping me out. It was like a dream come true. I will definitely be coming back to buy my next BMW. More

First-rate dealership! First time buying a car, and I can happily say I'd come back again and again! Bob worked with me all day and I got a 2016 Hyundai Sonata. Went to othe First time buying a car, and I can happily say I'd come back again and again! Bob worked with me all day and I got a 2016 Hyundai Sonata. Went to other dealerships, in the end so glad I came back. Never felt pressured, angry, nothing. Bob was very straightforward and easy to work with. He could have been such a good salesman that I just felt like I was getting a good deal, but I highly doubt that; he seemed very honest and up-front about pricing and my options, considering credit. Also, Mike in finance was great. I was prepared to spend an hour of back-and-forth, considering what everyone's ever told me about the finance part of car-buying. Instead, Mike laid out all the options and wasn't pushy. He wrote out scenarios, placed everything in front of me, and gave me time to decide. I declined options, he basically said "Ok that's it, sign here," and I was out the door. Big thanks to Bob, Mike and Chapman for making a process I was wary of a smooth one! (PS, I appreciated the full tank of gas you gave me before leaving too!) More

Fast, friendly and professional This may have been the easiest and most transparent car purchase process I have ever experienced! Sammy was extremely knowledgeable about BMW cars and This may have been the easiest and most transparent car purchase process I have ever experienced! Sammy was extremely knowledgeable about BMW cars and patiently showed me all the bells and whistles of my new car. He made the experience enjoyable with his refreshingly genuine personality, he wasn't pushy which was a nice change. I would highly recommend Chapman BMW to anyone, everyone I came in contact with was friendly and professional, it was a great experience! More

6th car from Chapman Canelback This was my 6th car purchase from Chapman BMW on Camelback and Sammy was a pleasure to work with. He cared about my time constraints and I was able to This was my 6th car purchase from Chapman BMW on Camelback and Sammy was a pleasure to work with. He cared about my time constraints and I was able to complete my purchase within two hours. More