Chapman BMW On Camelback

Craig Rusin is the guy you want!! Craig is the best person I ever bought a car from. My wife and I bought our 328i's from him 4 years ago as our first BMW purchases and again we purcha Craig is the best person I ever bought a car from. My wife and I bought our 328i's from him 4 years ago as our first BMW purchases and again we purchased 2 days ago our 430i Grand Coupes. Because of Craig I intend to be back again soon to bump it up again to 6 purchases with Craig when we get our M Series. From the first time I met him on the lot 4 years ago he didn't push even once like a typical salesman. He knows everything about every car in and out. He helps you get what you want. He's super friendly. He respected and gave equal attention to my wife unlike the typical salesman treating the male as the primary buyer. He literally for the last 4 yrs was a text and phone call away on his personal phone for any questions which I utilized a couple times. I know I can trust him and it's a huge reason I'll keep coming back. We LOVE our cars. We love Craig! If Craig is for any reason not at that location in 4 yrs we will find him and only buy from him. More

Quick and easy My mother bought a car a few weeks ago with Sammy and I needed to get one too, so we went back and he found the right fit for me. It was quick and eas My mother bought a car a few weeks ago with Sammy and I needed to get one too, so we went back and he found the right fit for me. It was quick and easy and he made it feel like I've done it before, this was my first time so it was awesome! I can't thank him enough for what he has done! More

A+ service at Chapman BMW I brought my very dirty X1 in for routine service and drove away with a sparkling clean car....all questions answered and an all round first class exp I brought my very dirty X1 in for routine service and drove away with a sparkling clean car....all questions answered and an all round first class experience thanks to Bobby Stewart and his service team! More

Best car buying experience Not only did Joe Lena make the car buying experience painless, he made it enjoyable. He is by far the best dealer professional I have the done busine Not only did Joe Lena make the car buying experience painless, he made it enjoyable. He is by far the best dealer professional I have the done business with. If it wasn't for Joe, we would have purchased the car from their competitor. The fact that he was willing and able to work with us through the constant debate of what we should get, how much to put down, new vs used, and the endless list of options. Joe never once rushed us into making a decision but knew when to steer us to get us to answer questions we never considered. Joe is a true professional and we are very happy to have purchased a car from him. More

Go See JC In a market saturated with over- the-top pushy salesmen, JC is a breath of fresh air, JC takes the time to listen to what you want and will deliver. I In a market saturated with over- the-top pushy salesmen, JC is a breath of fresh air, JC takes the time to listen to what you want and will deliver. If I had to describe JC in one word it would be 'Genuine', not only was he able to provide a great car, competitive price and amazing customer service, his follow through and commitment to making sure I was (and still am) happy with my purchase/experience has been nothing short of excellent. Do yourself a favor and go see JC, he will treat you like a human, take the headache/ripoff/games out of carbuying and provide you with the BEST sales experience in AZ. I will definitely be back to buy my next BMW from him and continue to refer friends and family his way! More

Extend Drive Thanks again to Craig and the team. This time we were dropping of our i3 as part of the "Extended Drive" program which allows us to trade in our elect Thanks again to Craig and the team. This time we were dropping of our i3 as part of the "Extended Drive" program which allows us to trade in our electric BMW for a gas BMW and go on a road trip. This just makes owning our electric BMW even better. Thanks again for the program and the service. More

Another great BMW from Chapman! As always Steve was A+++ Steve made our transition into our new X5 seamless and a great experience. This is our 3rd car from Chapman through Steve. Best service and dealership Steve made our transition into our new X5 seamless and a great experience. This is our 3rd car from Chapman through Steve. Best service and dealership in the valley. The genius team is fantastic. Even if I have something minor I just pop in and they are always available to help. More

Easy car buying experience Allan Lopez helped us find a vehicle that was perfect for our family and sold it at a fair price. I did not feel pressured and they did not try to swa Allan Lopez helped us find a vehicle that was perfect for our family and sold it at a fair price. I did not feel pressured and they did not try to sway me into something I did not want. I had been searching for vehicle for a while now and this was the best "car hunting" experience we have had. Mike Anderson in finance took his time to help us get the absolute best interest rate possible. Made everything easy for us! Thank you Chapman on Camelback! More

Very Easy !!!! The experience that I had with Mr. Zucker was excellent very easy I was in and out in hour and a half great financing team as well I will now be a BMW The experience that I had with Mr. Zucker was excellent very easy I was in and out in hour and a half great financing team as well I will now be a BMW customer for life ! More

Overall Great Experience The salesman was knowledgeable, answering my questions & explaining features & how they worked. He listened to my preferences, and asked me to clarify The salesman was knowledgeable, answering my questions & explaining features & how they worked. He listened to my preferences, and asked me to clarify, to find which things were of higher importance to me. I am pleased with the way I was treated during the process and outcome of a good deal. The finance rep handled the details in a timely manner so that helps too. Overall great experience! More