Chapman BMW On Camelback

Mike Ross is an awesome client advisor! I mentioned the type of vehicle I was looking for and he emailed the moment that vehicle was on the lot at Chapman. I actually checked with dealerships in my state t type of vehicle I was looking for and he emailed the moment that vehicle was on the lot at Chapman. I actually checked with dealerships in my state to see if I could find the same vehicle at that same price and Chapman BMW on Camelback was the most reasonably priced and affordable! My credit union was requiring additional paperwork before releasing my check due to the fact that I was purchasing a vehicle out of state. Mike Ross spoke with my credit union and his manager to help me remedy this issue and of course my credit union would not budge on the additional paperwork they were requesting. Mike Ross called me and secured financing through BMW via telephone in advance of me coming to pick up the car. WOW!!! Then of course, once I was in Arizona, my insurance company wanted me to drive the car to one of their satellite offices in Arizona before they would allow me to switch over my insurance policy to the new vehicle I was purchasing. Again, Mike Ross, being knowledgeable about all aspects of the car purchasing industry, made several calls and secured insurance for me, via telephone. And I have to tell you this...the price was actually less than the company I had insurance with for YEARS!!! Seriously, hands down, this is the ABSOLUTE BEST experience I have EVER had in making a major purchase (besides my home). Mike Ross is the BEST!!! To Mike and all the nice gentlemen at Chapman BMW on Camelback, thank you so much for making me feel like a VIP. It was so worth me driving to Arizona to purchase the car that keeps me smiling...thank you, thank you, thank you! Kind Regards, Sharon Newman More

Upon my visit at the Chapman BMW dealership in Phoenix, AZ, I was pleasantly greeted by Mr. Savas. My experience was great and he really had my best interest at heart and I really appreciate the service. AZ, I was pleasantly greeted by Mr. Savas. My experience was great and he really had my best interest at heart and I really appreciate the service. I would recommend any of my friends to visit this dealership and Mr. Savas as the Salesman. More

Bought a 2010 650i in November 2012. Transaction was smooth and service was great. Soon after I decided the car was too small for me and wanted to move into a 550GT. Not many in the Phoenix area, so J smooth and service was great. Soon after I decided the car was too small for me and wanted to move into a 550GT. Not many in the Phoenix area, so JC kept a eye out for one and contacted me when one came through. Eventually found what I was looking for and made the trade last Saturday. Again everything went smoothly with the trade-in and financing. Looking forward to working with JC in the future. More

I had an excellent expirence from the moment that I pulled into ther dealership. I got to meet JC and I had no time to buy a car but I was so happy that everyone was so accommodating and got me in and pulled into ther dealership. I got to meet JC and I had no time to buy a car but I was so happy that everyone was so accommodating and got me in and out with the time that I had with out any problems. I will defiantly recommend JC and chapman BMW More

JC was great to deal with - easily the best car buying experience I have ever had. He is knowledgable about the cars and really loves BMWs. He is not a pushy salesman. experience I have ever had. He is knowledgable about the cars and really loves BMWs. He is not a pushy salesman. More

Kim Reid has always been very professional to work with. She is very knowledgeable of the BMW product. This is our second BMW and plan to keep doing business with Kim as long as she is there. I would recomm She is very knowledgeable of the BMW product. This is our second BMW and plan to keep doing business with Kim as long as she is there. I would recommend her, and Chapman BMW to anyone. Our service experience at Chapman has always been excellent, Not that are BMW ever needed much service! Excellent product. Our recent purchase was not even planned! We called Kim for some advice, and ended up going into see her, and taking delivery of our 2013 BMW 328I never thought we would trade that day. Kim is unbelievable it happened so fast no hassle, great experience like always. More

Kim was very helpful and professional at all times. We didn't set up an appointment; we just showed up and we're glad we got to talk to Kim. We couldn't have gotten someone better qualified than her. Yo didn't set up an appointment; we just showed up and we're glad we got to talk to Kim. We couldn't have gotten someone better qualified than her. You guys have have a great and friendly employee. More

I have given Craig Rusin, Casey Kingsley, and Chapman BMW on Camelback the highest scores in all areas (customer service, quality of work, friendliness, price and overall experience) because they provided us on Camelback the highest scores in all areas (customer service, quality of work, friendliness, price and overall experience) because they provided us with the best possible experience. From when I was on the lot looking they answered my questions and not once asked me to purchase yet my fiance and I purchased 2 BMWs yesterday. We found the prices were more affordable than we ever thought possible for such a high quality car (it has things I never knew a car would do). We sat down to run numbers and sign contracts all of which only took about an hour. Signing was 5 minutes with no upgrade pressures and the cars cover so much by default that other dealerships charge extra for. Other dealerships that I have bought from like Toyota took 4-5 hours and now I wonder why they (Toyota) took so long. These specific employees and this specific dealership I can say are the best I have dealt with. I look forward to buying my next cars here with Craig Rusin and Casey Kingsley. Thank you so much for the service that I would have never received anywhere else. I really didn't feel like you guys were the typical sales personnel...more like friends just helping me out. I look forward to the owners clinic next month! Thank you so much. We love our BMWs! More

My wife and I came to look at a 2009 Toyota Camry on Sunday afternoon. Right away Savas met us and got us test driving the car. The car itself was beautiful and the service he provided was no pressure a Sunday afternoon. Right away Savas met us and got us test driving the car. The car itself was beautiful and the service he provided was no pressure and flat out excellent! He was patient and allowed us time to discuss our options while he made sure we had every question answered. We bought the car and love it! Savas called after a couple days and wanted to know if there was anything else we needed, if everything on the car was in the condition expected and if we had any questions. Michele in the BMW finance department was the best! From Savas, to the used car manager, to Michele who completed the financing, this was by far the best car buying experience we've ever had! Thanks Savas! More

Hi my exprience was very good and they made it very easy and quick and I am a pround owner. Thank you very much Minerva and quick and I am a pround owner. Thank you very much Minerva More