Chapman BMW On Camelback
Phoenix, AZ
Filter Reviews by Keyword
By Type
1,374 Reviews of Chapman BMW On Camelback
I went to Chapman BMW on Camelback to test drive a 5 series BMW to see how it was compared to other mid-size luxury sedans. I recently started my car hunt and had my eyes set on a different make. Once t series BMW to see how it was compared to other mid-size luxury sedans. I recently started my car hunt and had my eyes set on a different make. Once there, I had the chance to work with Craig Rusin. From the beginning he was a very friendly guy. We test drove some different models and at the end of the day, they gave me an offer I couldn't refuse. I've never really driven a BMW and never thought I would end up becoming a driver of one, but now I see why people love their cars. In the end, I would say that my car buying experience was a great one (and my very first one, too). Craig was a good, honest and knowledgeable guy that made car buying a simple process. I've always been worried and nervous about how car shopping experiences could be but with him it definitely was not the typical experience that people are afraid of with the 'car salesman types'. If anyone ever asked me about purchasing a BMW, I'd definitely recommend Chapman BMW on Camelback. If they wanted a great salesman, I'd tell them to ask for Craig Rusin. Great guy! More
I was looking for a x5 and was referred to Kim Reid. She listened to my needs and within a day had the perfect car for me sitting on your lot. It was the first time I bought a car without my husband there a listened to my needs and within a day had the perfect car for me sitting on your lot. It was the first time I bought a car without my husband there and Kim made the process extremely easy for me. I will definitely recommend her to my friends and would buy again from her. More
We have gone to a couple other dealerships the day before and felt worn out by the end of the day. We saw a great deal online and drove about 45 min to see the car. Ray took care of us and made it seem painl and felt worn out by the end of the day. We saw a great deal online and drove about 45 min to see the car. Ray took care of us and made it seem painless and reasonably quick. I already shared my good experience with people at my job and look forward to doing service with Ray again. Thank you Ray!!!!!! More
Larry Wise and Craig Miller made this our best dealer experience by far. Very professional, knowledgeable and friendly throughout our visit. We'll be back. experience by far. Very professional, knowledgeable and friendly throughout our visit. We'll be back. More
As a previous BMW owner I new that I wanted a new BMW. I had a Lexus Convertible that I had less than a year and honestly regretted the decision as i drove off the lot with the Lexus. Steve showed me a way had a Lexus Convertible that I had less than a year and honestly regretted the decision as i drove off the lot with the Lexus. Steve showed me a way to trade in my Lexus without too much negative equity. I drove home in my new 640 Convertible and a couple weeks later traded in our Hummer for the X5 Diesel. I am extremely please with Steve's efforts and have also referred him a few clients, 1 of which has already purchased a new 5 series. More
JC went out of his way to ensure that my wife and I were satisfied with our purchase. We came in from El Paso for both a vacation and car hunting. My wife and I took care of the first part, JC took care of satisfied with our purchase. We came in from El Paso for both a vacation and car hunting. My wife and I took care of the first part, JC took care of the second!!! He went through every option with us to ensure we knew what all was available. My wife was sure on what she wanted and JC ensured we could come to some mutual agreement that satified both parties. I would recommend JC to any new or experienced purchaser!! More
I love this dealership!!! This is the second vehicle I have purchased from Kim Reid - I absolutely love her! I have had bad experiences in the past with different dealerships, and this is by far the best have purchased from Kim Reid - I absolutely love her! I have had bad experiences in the past with different dealerships, and this is by far the best experience I have ever had - I purchased my first brand new BMW a few days ago and Kim spent so much time with me during the whole process (she did get me a GREAT deal) I never thought I could get into a brand new car, so this was a great surprise - I never felt rushed, even though I knew she had other appointments coming in, she made me a priority; That is why I will always go back and deal with her. I had an opportunity to purchase a Volvo, however, when you are treated as well as I have been treated by Kim, as well as Doug Martin, the sales manager, why would I go anywhere else?? I will be referring people over to Kim right away so that they can have the same great experience that I always have with her. If you want someone that cares about your needs and gets you the best deal possible, don't hesitate to call Kim! More
I went into the Chapman CPO BMW dealership on Camelback with interest in a few vehicles that were on the lot. I was just ending a lease with a Range Rover Sport and needed to do something quickly. I had be with interest in a few vehicles that were on the lot. I was just ending a lease with a Range Rover Sport and needed to do something quickly. I had been to the Porsche dealership and Range Rover dealership earlier in the day to see what my other options were. I sat down with Tom Iles who laid out my options. He explained what the benefits were of owning a BMW and I quickly saw the difference with BMW compared to the "other guys". I felt relieved to be in that dealership, and felt welcome. The same could not be said about my earlier experience at other dealerships that day. I expressed to Tom that I had interest in a BMW M5 but was not sure that it was within my price range. At that point he brought over JC Chokrach to take me over to the new car lot for Chapman. JC was amazing. He walked us through the dealership and allowed me time to look at all the vehicles at my leisure. I saw a beautiful 2013 M5 and immediately wanted it. I expressed my interest in the vehicle and told JC to put together pricing for me. I told him that I wanted to take it for a drive and he got the keys and allowed me to take it for a spin around the block. I told him I needed to leave but I would be back to buy it the next day. I showed up the next day and after agreeing to a price, he introduced me to Alan who expedited the purchase process. I left that day with a new M5 and a fantastic experience. Tom Iles, JC Chokrach, and Alan were all very helpful. I would not consider going anywhere else to buy a vehicle after that experience, Chapman BMW was great. More
Overall it was a pleasure dealing with salesman Savas Makridis and Sales Mgr Lyle Nick. Savas was very helpful and knowledgable when discussing the 328i. I never felt pressured when coming to an agreemen Makridis and Sales Mgr Lyle Nick. Savas was very helpful and knowledgable when discussing the 328i. I never felt pressured when coming to an agreement to purchase. I would recommend Chapman BMW on Camelback to friends and family for sales or service. M. Davis More
Buying a car here was a breeze. My wife and I did quite a bit of research before hand so we pretty much knew what we wanted when we got there. Savas helped us with the test drive and all the paper work and k bit of research before hand so we pretty much knew what we wanted when we got there. Savas helped us with the test drive and all the paper work and kept us well informed with what was going on during the buying process. The rest of the staff involved was also courteous and prompt in their work. We would definitely come back again. More