Chapman BMW On Camelback

Mike Ludtke is superb. He cares about his customers, has great in-depth knowledge of the BMW cars, and lives to make his customers smile. The VERY BEST in Customer Service - that is Mike Ludtke!!! great in-depth knowledge of the BMW cars, and lives to make his customers smile. The VERY BEST in Customer Service - that is Mike Ludtke!!! More

When I was car searching, the car I had was HORRIBLE and entirely unsafe (I have a one year old and safety is a HUGE in my book). Over the phone, Savas was already an amazing salesman to work with. The car entirely unsafe (I have a one year old and safety is a HUGE in my book). Over the phone, Savas was already an amazing salesman to work with. The car I had originally found I really liked, but when I explained to him my situation and what I was looking for, he recommended a different car of the same taste and it was PERFECT. I like it that much better than my original choice. Savas worked round the clock, and bent over back wards to make sure I was able to get this car. I told him the car I had was so bad, that I was about ready to do a voluntary surrender because of all the difficulty it was causing, all the money, blood, sweat, and tears (liuterally) and it could have potentially caused me more than a ding in my wallet. He was able to get me a fantastic down payment on my new car and almost left me in tears because of his kindness. Not only that, but he also took my car as a trade in so I would not have a "repo" on my credit. Just those few things proved to me that he cared more about me as a person and my sons safely, rather than a simple sale. He was not very pushy or aggressive to make the sale, but aggressive to make it convenient and the best all around for me and my baby. I definitely recommend Savas as your go-to 100%! He is an amazing car salesman and will do it for YOU, however YOU need it done. Genuinely kind hearted, and out to serve. Good man. More

I was at Chapman to trade my old BMW with a new one, with apprehension of dealing with a sales person in mind. I was lucky enough to come across with Craig Rusin. We all know spending hours during a deal usu apprehension of dealing with a sales person in mind. I was lucky enough to come across with Craig Rusin. We all know spending hours during a deal usually is not a fun thing, rather it is a painful process. But it didn't happen this time. Craig is a very pleasant gentleman, knows his job very well, approaches and treads his customer with respect, he realizes and gives space and time when you need. He seems devoted to find right car which will make you happy. Craig, I appreciate all your time and effort for finding a great car with great deal for me. I will definitely pass your name to my friends and I am certain that you will do your best for them as well. More

I had an excellent rapport with Salesman JC Chokrach from Chapman BMW on Camelback. What I really appreciated was JC's transparency, integrity and attention to detail. In addition, JC had a great attitude an Chapman BMW on Camelback. What I really appreciated was JC's transparency, integrity and attention to detail. In addition, JC had a great attitude and sense of humor which really put my father and I at ease. From the Salesman, to the Warranty and Service Departments, the whole car buying process was made enjoyable, instead of a nerve racking and tense affair that I have experienced at other dealerships. . I recommend JC and Chapman BMW wholeheartedly, and will direct my family, friends, and business network to them. More

Steve our salesman had excellent knowledge of the car and answered all of our questions. He explained things and made us feel comfortable I traded in a car I loved and had no regrets their cars are awesome. answered all of our questions. He explained things and made us feel comfortable I traded in a car I loved and had no regrets their cars are awesome. The finance guy was also nice and gave us the time we needed. It was the regular car buying routine, with knowledgeable, friendly people that make the difference! More

We love dealing with the higher end dealerships because the cars and sales staff are always better and BMW on Camelback and Savas are no exception. Savas is great! He is very informative, very patient and the cars and sales staff are always better and BMW on Camelback and Savas are no exception. Savas is great! He is very informative, very patient and once we decided on the car we wanted, he came in on his day off to help us make the purchase. This is my second purchase from the pre-owned lot at BMW on Camelback and I'm sure it won't be my last. More

Craig Rusin with Chapman BMW on Camelback was such a pleasure to work with. He was very knowledgeable and extremely professional. Craig took the time to listen to my wants, needs, likes and dislikes. I pleasure to work with. He was very knowledgeable and extremely professional. Craig took the time to listen to my wants, needs, likes and dislikes. I was not looking forward to purchasing a new car due to my past experiences dealing with your typical "car sales man". My experience at Chapman BMW on Camelback has restored my faith in the car purchasing process. Craig was very accomidating and respectful of my tight schedule and went above and beyond to have the car and paperwork ready and waiting to make certain I was in and out in a timely manner. Thank you Craig for finding the perfect car for me. I will definitely share your name with my friends and family knowing you will do your very best for them. Sincerely, Kristina Knight More

Working with Steve Murphy was the best experience I have had when purchasing a new car. His knowledge of the product greatly helped me to select the proper vehicle for my needs and budget. Steve is easy t had when purchasing a new car. His knowledge of the product greatly helped me to select the proper vehicle for my needs and budget. Steve is easy to work with, knowledgeable, helpful and customer oriented. He expressed genuine interest in satisfying my needs and was very patient with my questions. I would recommend Steve Murphy in a heartbeat. Thank you very much, Steve. I love my BMW X1! More

Savas was a wonderful salesman to work with! He got me a great deal on my new car. I will definitely buy from him again. great deal on my new car. I will definitely buy from him again. More

This was my second buying experience at Chapman BMW, and it may not have happened if it wasn't for Craig Rusin. Craig is an exceptional sales consultant. I use the word consultant because he took the time it may not have happened if it wasn't for Craig Rusin. Craig is an exceptional sales consultant. I use the word consultant because he took the time to really understand my needs. He could have oversold me on a different vehicle (aka selling to my 'wants'), however his process found the right vehicle for me which addressed my actual 'needs.' I plan to purchase all my future cars through Craig Rusin, wherever his career may take him; he's proven himself as a trusted advisor. More