Chapman BMW On Camelback
Phoenix, AZ
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1,374 Reviews of Chapman BMW On Camelback
Craig is awesome! First he is a gentleman, very courteous and a pleasure to deal with. 2nd, he very professionally and in a hassle free way helped us buy a car, never pressured us at any time. 3rd…love his and a pleasure to deal with. 2nd, he very professionally and in a hassle free way helped us buy a car, never pressured us at any time. 3rd…love his follow ups…he checked in with us after sale, when we ordered accessories, when we had questions on electronics in the car! He is there for you after the sale is done! never experienced that before, I would highly recommend him. This BMW dealership overall is great! More
Steve Murphy was great to work with when I began looking at new cars after my old one died. He was very patient and he took the time to explain various details of the different BMW models to me as well as at new cars after my old one died. He was very patient and he took the time to explain various details of the different BMW models to me as well as encouraging me to test drive them. It took me a while to make up my mind. To his credit, Steve didn't pressure me as he recognized that I needed some time before making a decision. The result is that I have a brand new 328i GT which I absolutely love. Steve also has been available to answer my numerous questions as I still have much to learn about how my 2014 model operates. The Chapman team has been very responsive to my needs. More
Chapman has the BEST service department in town! I have had to take my cars in several times for warranty issues and regular maintenance. I can always count on the work to be done right and in a timely man had to take my cars in several times for warranty issues and regular maintenance. I can always count on the work to be done right and in a timely manner! I highly recommend this dealership to anyone in the market for a BMW or service! More
I recently brought my 2011 BMW to Camelback to have a few items addressed. I was greeted by a very friendly gentlemen whom I found out later was the service manager. Very kind, professional and personable. items addressed. I was greeted by a very friendly gentlemen whom I found out later was the service manager. Very kind, professional and personable. I work with Terras whom I have worked with for the past couple years and have nothing but great things to say about him and of course the remainder of the staff at Camelback. This dealership is professional, honest, I feel that I can go there and no matter what they will make sure I am taken care of. It's nice to have a dealership that you can count on and trust with your vehicle and of course your pocketbook. Camelback gets a 10 from me! More
First and foremost, I'm a snowbird and live on NYC. I was in the market for a BMW with little to no hassle. I spoke to savas at chapman BMW on Tuesday evening at 7 p.m. and he had the approval and the ca was in the market for a BMW with little to no hassle. I spoke to savas at chapman BMW on Tuesday evening at 7 p.m. and he had the approval and the car I wanted by 8p.m. The same night. I live in NYC so the documents were Sent to me Fed Ex with all the areas to sign and a return envelope. By Friday morning my deal was finalized and I had my new vehicle. This was unheard of. I will refer anyone I know to Savas and the team at BMW. Savas, was upfront, honest and took the guess work out of the transaction. Savas is experienced and knowledgeable Again, thank you Savas and I will use you again for any other upcoming car needs! More
Steve was great to work with! He was very pleasant, easy going and very knowledgeable. This was my 4th time buying a BMW and I would have to say it was one of the best experiences I have ever had. Steve w going and very knowledgeable. This was my 4th time buying a BMW and I would have to say it was one of the best experiences I have ever had. Steve was more than willing to work with me on prices and at the end of the day we were able to see "eye-to-eye". If you are in the market for a BMW, go to Camelback BMW and ask for Steve Murphy. I would do business with him again in a heartbeat! More
This was my first visit to Chapman BMW, I just moved from Berkeley, CA. Boy what any easy experience and what great customer support. Everything was covered under warranty but my Service Coordinator Mike mad Berkeley, CA. Boy what any easy experience and what great customer support. Everything was covered under warranty but my Service Coordinator Mike made sure that my car was ready to go by 5pm (I took it in at noon). They looked into an intermediate noise, could not find the problem, but were able to give me information about what might be causing the noise, so I am comfortable with everything that transpired this visit. It is one of the best service staff's I've ever worked with. More
I had an excellent experience working with Steve Murphy. He worked with me to find the exact model and features that I wanted for a price that I could afford. I would definitely go back to Chapman on Camelb He worked with me to find the exact model and features that I wanted for a price that I could afford. I would definitely go back to Chapman on Camelback to buy another vehicle. More
Met Savas at the front door, was greeted and after explaining what I was looking for, we got right to business. We discussed a 2008 Acura TSX, I told him what I was looking for, what I could afford, explaining what I was looking for, we got right to business. We discussed a 2008 Acura TSX, I told him what I was looking for, what I could afford, he pulled the car out to look at, and went to the manager. He came back and said that what I wanted was workable. We went for a test drive, came back and got started on the paper work. From walking in the door to leaving was less than 3 hours. Never once did I feel pressure, and everyone I saw or talked to was friendly and the atmosphere relaxed. The sales Manager (Nick I think) and the finance Manager (Mike) were very helpful and friendly as well. I enjoyed this experience and will repeat in the future. More
Andy makes my visit a pleasure every time. He's personable, informative and he keeps me up to date. Bar none one of the best service advisories I have ever had. Mike personable, informative and he keeps me up to date. Bar none one of the best service advisories I have ever had. Mike More