Certified Benz & Beemer

Tim Smith was great! Extremely helpful and knowledgeable without pushing any kind of pressure to buy a car Extremely helpful and knowledgeable without pushing any kind of pressure to buy a car More

Initially I was beyond impressed with CBB. But as the days have gone on, I’ve became more and more unimpressed. I am out of state, and therefore I was purchasing a vehicle sight unseen. Trusti But as the days have gone on, I’ve became more and more unimpressed. I am out of state, and therefore I was purchasing a vehicle sight unseen. Trusting the images online, as well as the video the salesman emailed me. The salesman was very efficient and responded quickly. Made the process very easy. Even financing as a breeze. And they were quick to arrange transportation to my home the very next day. Like I said, very impressed. However, things then started to take a turn. While going through the motions, I was encouraged to place a hold on the vehicle so that way nobody else could buy it out from under us since we are out of state and the process can take longer. So I did. I was told the $2,000 would just be placed on hold and that the money would be refunded as soon as the deal funded. That was untrue. The deal funded, and I had to remind them to release the funds. It’s a week before Christmas after all. They said they would process it ASAP. Apparently ASAP meant 3 days later. However, not only did they refund my card… they then charged it again. So now I’m in the works with my bank to ensure the second “hold” does not in fact process. They have held $2,000 of my money for a week now. Next, when the vehicle arrived to my home, the gas tank was just about empty. What happened to the days of the dealer topping off the vehicle when sold? And to make matters worse, the check engine light was on. I contacted the dealer and was reassured that the salesman and the manger personally inspected the vehicle and the light was not on. The vehicle is barely broken in, there is absolutely no reason for the check engine light to be on. After getting that sorted out, now the vehicle is alerting me that the oil level is low. It has me questioning just how well the service department actually checked the vehicle. It also has me wondering if this is why it was so easy to make a deal and they were quick and efficient. More

Easiest purchase ever! My Dad has been working with this dealership for years. Great vehicles and great people! :) My Dad has been working with this dealership for years. Great vehicles and great people! :) More

Easiest car buying experience EVER! !! Tim called shortly after I submitted my inquiry and answered every question I had and was super patient as we were buying from out of state. He is !! Tim called shortly after I submitted my inquiry and answered every question I had and was super patient as we were buying from out of state. He is amazing and it’s no wonder why he had all the plaques for superior service!! Once we got to the actual dealership, Andy was also super personable and welcomed our fur baby. When it came time to sign the paperwork, Kerry was very knowledgeable and got us in and out and back on the road quickly with no hassle! CBB was definitely worth the drive and I would 100% buy with them again! More

Purchased from a distance and felt pretty good about the whole transaction they found a crack in the paint on a place even after they were paid and still fixed it which is appreciated. There was a few scuff whole transaction they found a crack in the paint on a place even after they were paid and still fixed it which is appreciated. There was a few scuff all of which was shown to me so nothing surprising of course they ended up slightly deeper that I realized but they did get up close and clear images of it its just hard to see online. Overall i was very happy with responses and the price was fair i love that they ceramic coated and tinted it because i would have done that anyway so they saved me time. I would buy here again if i found some i want. The delivery was good the man came quicker than expected and seemed to take care of the car. I will say it was up front and easy transaction. First purchase from a distance and I would do it again. Tim is my favorite. I will ask for him if i buy another car from them in the future he was professional and if i didnt have him answering a question i had two others trying to call for him. Id say if nothing else the communication was on point and being in NC that was a major concern. Even after payment and even after delivery i was contacted to make sure it was smooth and i was happy More

Pleasant experience. My salesperson, David, was knowledgeable and professional about all vehicles I had an interest in. He went out of his way for some cosmetic and mecha My salesperson, David, was knowledgeable and professional about all vehicles I had an interest in. He went out of his way for some cosmetic and mechanical details that were above and beyond the dealership required delivery standards. More

Great selection of performance cars. We love the GLC63s and Que was awesome to deal with. No stress, no pressure, just great service and great cars We love the GLC63s and Que was awesome to deal with. No stress, no pressure, just great service and great cars More

The people at this dealership were very friendly and upfront with the process of buying a used vehicle. upfront with the process of buying a used vehicle. More

Service as advertised. Everything was explained and everything went smoothly. I would go back to this dealer in the future. Everything was explained and everything went smoothly. I would go back to this dealer in the future. More

CBB is a top notch dealership. I’ll never go to another dealership to buy a new car, for car service, or other services because the team make the experience better. Brian Sullivan I’ll never go to another dealership to buy a new car, for car service, or other services because the team make the experience better. Brian Sullivan is the man and I wish you guys could keep him there. It’s obvious that leadership is doing something right because it shows in your team and the level of service they provide. Thank you CBB for always making my visits there great. Oh, and for taking care of my family too! -Liz Insixiengmay More