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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,753 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,753 reviews

March 27, 2025

I had a very mediocre experience with this service. They sent me a video pointing out the damage, but they completely missed several key areas. The additional $998 charge felt like just another money g More

by jackdahl06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Kirkwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Certified Benz & Beemer responded

Dear jackdahl106: Once we received your review, I personally reached out to you to find out where we supposedly fell short. We have agreed to fully reimburse you for the repair of the scratch and small ding on the hood. I apologized for the delay in our team getting back to you on your issues. Apparently, your product specialist may not have provided you with enough information on our CBB Advantage, which included ceramic coating and ceramic tint, each that comes with a lifetime warranty. Even though your comments did not shine a positive light on our dealership, it is helpful in finding where some of our weaknesses lie, whether in our personnel or our processes. I truly appreciate that we were able to resolve the issues. Please feel free to contact me personally if you have any other questions or issues. Thanks for your time and consideration. Sincerely, David James, General Sales Manager

March 26, 2025

Very knowledgeable and detailed oriented person. Makes you very comfortable around the sale purpose I would recommend him to all my friends More

by Dineshdubey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Certified Benz & Beemer responded

Dear Dineshdubey: Thanks for sharing your positive feedback with us. We really appreciate the opportunity to earn your business as well as your recommendation of CBB to your friends. Please let us know when we can have the pleasure of working with you again.

March 26, 2025

Service was great and Scott was awesome. He helped me out get better deal on my trade in. Thanks, Victor Manuel Montalvo More

by Victor Manuel Montalvo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Certified Benz & Beemer responded

Dear Victor: Thanks so much for your 5 Star review! We could not be happier to hear about the awesome customer service that Scott provided for you. We really appreciate your support and look forward to being there for you in the future.

March 26, 2025

Andy has Great customer service! Greeted me with a video of the car as well. Very helpful with purchasing the vehicle and shipping. Would definitely recommend this dealership! Thanks More

by cwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Roulier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Certified Benz & Beemer responded

Dear cwrright: You are very welcome and thank you for sharing how friendly and helpful Andy was the purchase and shipment of your Mercedes-Benz to you. We are grateful for the opportunity to work with you and appreciate your recommendation of CBB to others. Please let us know if there is anything we can assist you with in the future.

March 26, 2025

Stan did the bare minimum. The experience he gave with along with his manager was unacceptable. We bought a hybrid electric car, the dealer-certified charging cord was missing More

by Kyle C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Morton
Apr 11, 2025 -

Certified Benz & Beemer responded

Dear Kyle C: After we received your review, I personally reached out to you to go over the issues you raised and see if we could take care of them. I met with you and your wife at the dealership so we could address your questions regarding the vehicle. The windshield had already been repaired prior to our meeting. I apologized to both of you on how you felt you were treated by Stan (who no longer works for our company). We re-buffed the scratch and you seemed satisfied with the result. My sales manager previously went over the Car Fax report and explained why your vehicle was traded back to CBB recently. I also had BMW check out the vehicle to make sure there were no issues with charging the vehicle. As a thank you four patience, we provided a fresh inside/outside detail of the vehicle. As I understood, after our meeting, you were both happy with your vehicle. If you should ever have any issues in the future, feel free to reach out to me personally at the dealership and I will be happy to help you. Sincerely, Josh Bleckler, General Manager

March 25, 2025

My Account Reviews Profile & Settings Certified Benz & Beemer Mar 24, 2025 Jake Robert and his team did a great job helping assist me throughout the entire process. The price was a great deal for su More

by Jake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tuan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Jake responded

My Account Reviews Profile & Settings Certified Benz & Beemer Mar 24, 2025 Jake Robert and his team did a great job helping assist me throughout the entire process. The price was a great deal for sure, the car was loaded with extra's yet they still had a great price that did't raise the price of the vehicle. When I texted them or e-mailed them the responded quickly answered all of my questions. I really liked the detailing price for life option. The extended warranty company they use is All-State insurance. I'm hope if I do have to use it that it will be a great program. All-State is a big great company so I don't for see any issues with them. The extended warranty was pricey to be honest but gives me the piece of mind I need in this investment. They were able to adjust my warranty to make sure that it should cover me through out my coverage of my loan. I would highly recommend working with Robert and Benz and Beemer. I had a great experience with them.

Mar 26, 2025 -

Certified Benz & Beemer responded

Dear Jake: Thanks so much for taking the time to shar the details of your car buying experience working with Robert and the CBB team. It means a lot to us that the information we shared with you helped you to have peace of mind with your purchase. We are grateful for the opportunity to work with you as well as your recommendation of Robert and CBB to others. Please let us know when we can have the pleasure of helping you again.

March 25, 2025

Great dealer to work with. Easy out of state process with lots of video and information sharing to make the process smooth. More

by CSanderson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudio Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Certified Benz & Beemer responded

Dear CSanderson: We love to hear from our out-of-state customers! Thanks for sharing how smooth and easy we were able to make your Porsche purchase. We are grateful for the opportunity to work with you and look forward to being there for you in the future.

March 25, 2025

This was definitely my best experience so far buying a car (54 yo). I have never gotten out of a dealer in less than 3 hours even when paying cash. This was less than an hour and when I came back to pi More

by chrisj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Certified Benz & Beemer responded

Dear chrisj: What a wonderful review! Thanks so much for letting our customers know about the best car buying experience that you have ever had! We could not be happier to hear that Andy and the CBB team helped you have that without any pressure. Your high praise and support mean so much to us. Please let us know when we can ever assist you again.

March 25, 2025

Great vehicle selection. All great options for a variety of brands. We met David walking through the showroom and couldn’t have asked for a better representative. Treate More

by arichards668
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Remy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Certified Benz & Beemer responded

Dear arichards668: What a great review!! It is our mission to provide our customers with the best car buying experience e that they have ever had so we love hearing that David helped you to achieve that. Thanks so much for your high praise and support. Please let us know when we can ever assist you again.

March 24, 2025

Eddie our sales rep was awesome showing us all different suv models patiently explaining differences among the cars. More

by randyrc2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Certified Benz & Beemer responded

Dear randyrc2: Thanks for taking the time to share your positive feedback with us. We are happy to hear that Eddy was so friendly and helpful with your vehicle search. Your kind words and support mean so much to us. We hope to have the pleasure of working with you again.

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