Cedar Rapids Toyota
Hiawatha, IA
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1,725 Reviews of Cedar Rapids Toyota
Steve Strauss and the Cedar Rapids Toyota team made flying in from Austin, TX to buy my new Tacoma a breeze. I found their truck for sale after expanding my search to include all states as I was very i flying in from Austin, TX to buy my new Tacoma a breeze. I found their truck for sale after expanding my search to include all states as I was very intent on getting exactly what I wanted, and they had it. They worked with me on every aspect of the sale from lowering the price of the truck to make it even more enticing, to picking me up at the Airport in the truck, to making concessions on how to go about paying for the truck in full, same as cash as I was from out of state. Steve and the Team at Cedar Rapids Toyota could not have made my experience any more enjoyable or worthwhile. Thanks Steve!!!! YOU GUYS ROCK!!!! More
After an accident, we suddenly needed to shop for a new car. We needed a vehicle within a week but did not know what type of vehicle to buy. We test drove over 12 different models at 7 dealers. Through th car. We needed a vehicle within a week but did not know what type of vehicle to buy. We test drove over 12 different models at 7 dealers. Through the entire process, working with Phil was by far the best experience. He answered our questions and was very patient as we tried cars, hybrids and cross-overs. Phil has just the right amount of follow-up, gave us honest answers to all our questions - even when we were talking about our comparables, and was just great to work with. Phil spent an hour with us after the car purchase to make sure we understood everything. An added bonus, we have 2 kids age 7 and 9 and Toyota has a great waiting room for them. Our kids spent a total of 5 hours over the week in their waiting room and actually enjoyed it. When we went on test drives, Phil was great with our kids. If you are looking for a Toyota or Volkswagen, I would definitely start with Phil. Even if you are not, I would start with Phil. He will work with you over email too if that is more convenient. More
I have been thinking about getting back into a Toyota for several months, and decided that now is the time. I drove several models, and Kory was great at explaining the features of each. I felt informed, w several months, and decided that now is the time. I drove several models, and Kory was great at explaining the features of each. I felt informed, without feeling pressured. We parked the final 2 next to each other so that I could easily compare cargo space, etc., which helped me decide that the Highlander fit my needs. The buying process was easy, and we were not pressured to buy a bunch of unnecessary add-ons. I love driving a Highlander again, would recommend CR Toyota to anyone. More
Always A+ service and helpful with my other car needs, (none Toyota). I purchased my Toyota truck here but, my wifes car is a Nissan from another dealership. Gus and the quick lube has no problems gettin (none Toyota). I purchased my Toyota truck here but, my wifes car is a Nissan from another dealership. Gus and the quick lube has no problems getting me taken care of professionally and quickly. I also mention I wanted to bring my 2003 Corvette in here rather then "Mister Big Prices", Great Job! More
This was our first purchase at CR Toyota…..and first purchase of any Toyota vehicle. Tim was professional , patient, and pleasant to work with . We felt like we received a fair price for our trade purchase of any Toyota vehicle. Tim was professional , patient, and pleasant to work with . We felt like we received a fair price for our trade in and appreciated the deal we got on our Highlander. Wendy did a thorough job of explaining the options of warrantee coverage. With the 5 year , 125,000 coverage we will not worry about big mechanical breakdown bills or loss of keys. We were impressed with the certified standards Tim explained to us . Our two year old vehicle looks and feels like a new car. We look forward to a long and positive experience with CR Toyota. Dave and Nancy Brauhn More
I would like to share my experience with CR Toyota and specific with Alan Makabi (Internet Sales Manager). I am new to Cedar Rapids and moved very recently. I was looking for a used car around 10K price e specific with Alan Makabi (Internet Sales Manager). I am new to Cedar Rapids and moved very recently. I was looking for a used car around 10K price either Honda Accord or Toyota Camry. I visited Pat Mc Grath, Randy Keul and other show rooms to figure whether I can find a suitable car in my budget. The experiences were not encouraging. At Randy Keul, that guy even doesn't know about the details of the car. I came across CR Toyota thru my friend, I checked their website and called. I was connected to Alan Makabi. Honestly from that movement onwards my experience was very nice. He was very professional in sharing all the info and very customer oriented to understand about the customer requirement and make sure he is satisfied. I bought a Camry with good mileage and good price from CR Toyota. When I dealt with Alan, it was more like a close friend or a very known person with whom I was dealing with and very comfortable. I should say that he is the best sales person I ever came across and refer to anyone without any reservations. He was available at my Hotel to pick as I do not have a car and dropped me twice to avoid difficulty for me. Even just after I bought the car, I was struck on ice and struggling to pull back, called Alan. He came immediately for help and surprizingly another CR Toyota employee came on a different car (don't know how he got to know we are struggling) and they resqued. If I need another car for my wife, I will call Alan first and go to CR Toyota. I also thank Bill the finance manager, who was also very friendlier in approach. I am sharing this honest experince which may be of help to you, if you are looking for a used car, check/talk with Alan (319-389-8368) once and see how the experience turns and then proceed accordingly for other options. More
I have told many people I would buy a Toyota again just for the Service Department. They keep me apprised of progress, friendly shuttle drivers, pleasant waiting area, and make EVERY effort to have a good for the Service Department. They keep me apprised of progress, friendly shuttle drivers, pleasant waiting area, and make EVERY effort to have a good outcome. This visit my "baby" seemed doomed but someone came up with an idea and we are rolling again! I love my 1994 Land Cruiser and Toyota Service :-) Thanks so much! Kudos to Tim and his co-workers! More
This is the way service should be. Excellent attention to detail and good quality work. Very friendly employees and good coffee too. They do what was needed and what they said they would. to detail and good quality work. Very friendly employees and good coffee too. They do what was needed and what they said they would. More
Alan was so very helpful from finding the exact vehicle I needed - to making sure the price was exactly as stated when I came to take delivery. There are so many ways a salesman can fall short of expectatio needed - to making sure the price was exactly as stated when I came to take delivery. There are so many ways a salesman can fall short of expectations - not one of these happens with Alan. Each time I interact with him I am reminded that there are salesman out there that do exactly as they say, each and every time. This makes me able to enjoy the transaction, not dread it. I am a return customer from Georgia, and I can tell you I will be back for my next new Toyota to purchase from Alan for certain. Hats of to Mr. Curt in finance as well - he made the transaction a breeze. More
Alan Makabi has a great skill for customer service. Works very hard to meet customers needs. Very thorough to meet your needs. Very friendly people right down to the financing. Wendy Nelson in the finance de very hard to meet customers needs. Very thorough to meet your needs. Very friendly people right down to the financing. Wendy Nelson in the finance dept is fun and make your buying experience easy and works hard to get the best interest rate she can for you. Extremely happy with my car buying experience. This is my 2nd purchase with CRtoyota and feel very much at home calling Alan at anytime and finalizing with Wendy. Looking forward to many more purchases from this great dealership they take great care of you and your family's needs. More