Cedar Rapids Toyota
Hiawatha, IA
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1,722 Reviews of Cedar Rapids Toyota
Always A+ service and helpful with my other car needs, (none Toyota). I purchased my Toyota truck here but, my wifes car is a Nissan from another dealership. Gus and the quick lube has no problems gettin (none Toyota). I purchased my Toyota truck here but, my wifes car is a Nissan from another dealership. Gus and the quick lube has no problems getting me taken care of professionally and quickly. I also mention I wanted to bring my 2003 Corvette in here rather then "Mister Big Prices", Great Job! More
This was our first purchase at CR Toyota…..and first purchase of any Toyota vehicle. Tim was professional , patient, and pleasant to work with . We felt like we received a fair price for our trade purchase of any Toyota vehicle. Tim was professional , patient, and pleasant to work with . We felt like we received a fair price for our trade in and appreciated the deal we got on our Highlander. Wendy did a thorough job of explaining the options of warrantee coverage. With the 5 year , 125,000 coverage we will not worry about big mechanical breakdown bills or loss of keys. We were impressed with the certified standards Tim explained to us . Our two year old vehicle looks and feels like a new car. We look forward to a long and positive experience with CR Toyota. Dave and Nancy Brauhn More
I would like to share my experience with CR Toyota and specific with Alan Makabi (Internet Sales Manager). I am new to Cedar Rapids and moved very recently. I was looking for a used car around 10K price e specific with Alan Makabi (Internet Sales Manager). I am new to Cedar Rapids and moved very recently. I was looking for a used car around 10K price either Honda Accord or Toyota Camry. I visited Pat Mc Grath, Randy Keul and other show rooms to figure whether I can find a suitable car in my budget. The experiences were not encouraging. At Randy Keul, that guy even doesn't know about the details of the car. I came across CR Toyota thru my friend, I checked their website and called. I was connected to Alan Makabi. Honestly from that movement onwards my experience was very nice. He was very professional in sharing all the info and very customer oriented to understand about the customer requirement and make sure he is satisfied. I bought a Camry with good mileage and good price from CR Toyota. When I dealt with Alan, it was more like a close friend or a very known person with whom I was dealing with and very comfortable. I should say that he is the best sales person I ever came across and refer to anyone without any reservations. He was available at my Hotel to pick as I do not have a car and dropped me twice to avoid difficulty for me. Even just after I bought the car, I was struck on ice and struggling to pull back, called Alan. He came immediately for help and surprizingly another CR Toyota employee came on a different car (don't know how he got to know we are struggling) and they resqued. If I need another car for my wife, I will call Alan first and go to CR Toyota. I also thank Bill the finance manager, who was also very friendlier in approach. I am sharing this honest experince which may be of help to you, if you are looking for a used car, check/talk with Alan (319-389-8368) once and see how the experience turns and then proceed accordingly for other options. More
I have told many people I would buy a Toyota again just for the Service Department. They keep me apprised of progress, friendly shuttle drivers, pleasant waiting area, and make EVERY effort to have a good for the Service Department. They keep me apprised of progress, friendly shuttle drivers, pleasant waiting area, and make EVERY effort to have a good outcome. This visit my "baby" seemed doomed but someone came up with an idea and we are rolling again! I love my 1994 Land Cruiser and Toyota Service :-) Thanks so much! Kudos to Tim and his co-workers! More
This is the way service should be. Excellent attention to detail and good quality work. Very friendly employees and good coffee too. They do what was needed and what they said they would. to detail and good quality work. Very friendly employees and good coffee too. They do what was needed and what they said they would. More
Alan was so very helpful from finding the exact vehicle I needed - to making sure the price was exactly as stated when I came to take delivery. There are so many ways a salesman can fall short of expectatio needed - to making sure the price was exactly as stated when I came to take delivery. There are so many ways a salesman can fall short of expectations - not one of these happens with Alan. Each time I interact with him I am reminded that there are salesman out there that do exactly as they say, each and every time. This makes me able to enjoy the transaction, not dread it. I am a return customer from Georgia, and I can tell you I will be back for my next new Toyota to purchase from Alan for certain. Hats of to Mr. Curt in finance as well - he made the transaction a breeze. More
Alan Makabi has a great skill for customer service. Works very hard to meet customers needs. Very thorough to meet your needs. Very friendly people right down to the financing. Wendy Nelson in the finance de very hard to meet customers needs. Very thorough to meet your needs. Very friendly people right down to the financing. Wendy Nelson in the finance dept is fun and make your buying experience easy and works hard to get the best interest rate she can for you. Extremely happy with my car buying experience. This is my 2nd purchase with CRtoyota and feel very much at home calling Alan at anytime and finalizing with Wendy. Looking forward to many more purchases from this great dealership they take great care of you and your family's needs. More
Took my daughter's car in for an oil change and new wiper blades, also mentioned problem with radio and Gus got right on it - going to the car himself and locating the passcode needed to operate the ra wiper blades, also mentioned problem with radio and Gus got right on it - going to the car himself and locating the passcode needed to operate the radio. He entered the code and set the time for us as well so the radio was working when we got back in the car. While doing the oil change the techs noticed a nail in the tire and fixed that for us as well. Always a great experience with these folks! More
The people at Toyota in Cedar Rapids are top of the line customer service people and they have a top of the line product. It really is a pleasure doing business with everyone there! customer service people and they have a top of the line product. It really is a pleasure doing business with everyone there! More
I went in without an appointment and was still able to get two keys programed for my FJ Cruiser in about 30 minutes. I actually had to hurry to get my pie eaten! Thanks for the service! Jeff Ilten get two keys programed for my FJ Cruiser in about 30 minutes. I actually had to hurry to get my pie eaten! Thanks for the service! Jeff Ilten More