Cedar Rapids Toyota

Took my daughter's car in for an oil change and new wiper blades, also mentioned problem with radio and Gus got right on it - going to the car himself and locating the passcode needed to operate the ra wiper blades, also mentioned problem with radio and Gus got right on it - going to the car himself and locating the passcode needed to operate the radio. He entered the code and set the time for us as well so the radio was working when we got back in the car. While doing the oil change the techs noticed a nail in the tire and fixed that for us as well. Always a great experience with these folks! More

The people at Toyota in Cedar Rapids are top of the line customer service people and they have a top of the line product. It really is a pleasure doing business with everyone there! customer service people and they have a top of the line product. It really is a pleasure doing business with everyone there! More

I went in without an appointment and was still able to get two keys programed for my FJ Cruiser in about 30 minutes. I actually had to hurry to get my pie eaten! Thanks for the service! Jeff Ilten get two keys programed for my FJ Cruiser in about 30 minutes. I actually had to hurry to get my pie eaten! Thanks for the service! Jeff Ilten More

I made an appointment. I got there early. They got me in and out in less time then what I was told. Was very happy with my service. The only thing that I don't like about Cedar Rapids is it doesn't have a p and out in less time then what I was told. Was very happy with my service. The only thing that I don't like about Cedar Rapids is it doesn't have a place to wash the caqrs aqfter they are serviced. More

I purchased a certified used Toyota Highlander Hybrid from Cedar Rapids Toyota and overall experience was excellent. Bethany Behrle, Sales Consultant, was friendly and sought to understand what I was loo from Cedar Rapids Toyota and overall experience was excellent. Bethany Behrle, Sales Consultant, was friendly and sought to understand what I was looking for in a vehicle. The finance department was also friendly and helped find the best bank financing available. The Highlander was wonderfully reconditioned and looked like new. They also made the extra effort to contact the former owner to obtain the second key after the sale. Cedar Rapids Toyota has a great selection of new and used Toyotas and I would be happy to do business with them in future. More

Kory and the finance team were great to interact with. I have had bad experiences at dealerships before, but this was a complete turnaround for me. I appreciate their service. have had bad experiences at dealerships before, but this was a complete turnaround for me. I appreciate their service. More

This was the easiest and most frustration-free auto purchase we have ever experienced. We were treated respect and professionalism, not to mention our salesman was friendly and simply great to work wi purchase we have ever experienced. We were treated respect and professionalism, not to mention our salesman was friendly and simply great to work with. I would specifically seek him out for any future purchases. We came to Toyota for quality and for the value of our purchase. Our experience was only made better by the professional staff. More

I've purchased many vehicles over the years. This last purchase (12-2-13) from Cedar Rapids Toyota was hands down the best experience of them all. All three employees, Bethany, Ty and Curt were prof last purchase (12-2-13) from Cedar Rapids Toyota was hands down the best experience of them all. All three employees, Bethany, Ty and Curt were professional and easy to work with. I will not hesitate to return to and recommend to my friends and family CR Toyota in the future. I'm very curious to see how the "after sale" experience will pan out. In my opinion, no pun intended, That's where the "Rubber meets the road"... Time will tell... More

I took my Lexus LS460L in for an oil change on December 12. I had an 11:00 A.M. appointment and was taken right away. I chose to wait for the work to be completed. Typically, oil changes take between 30 12. I had an 11:00 A.M. appointment and was taken right away. I chose to wait for the work to be completed. Typically, oil changes take between 30 and 45 minutes, depending on the number of customers. I had used this facility in the past for oil changes on my previous Lexus and also my wife's Toyota Camry, and was always satisfied with the service. However, this time the service took an hour and 50 minutes - for a simple oil change!! No one ever came into the waiting area to tell me my car was ready or why it was taking so long. When I checked with the Service Desk after an hour and 20 minutes, I was told they were just finishing up the paperwork and should be done soon. I was expecting someone to let me know when the paperwork was done. That did not happen. I finally checked again and was told that my paperwork was at the cashier, and I could pay my bill and retrieve my car. I would have appreciated someone letting me know when it was done. I'm very disappointed in the demonstrated lack of customer focus. I certainly had higher expectations. More

It was an overall good experience. Pretty much a no hassle, sight unseen purchase on a used vehicle. I would highly recommend CR Toyota for a car buying experience. Alan Makabi and Tim Steele Jr. we hassle, sight unseen purchase on a used vehicle. I would highly recommend CR Toyota for a car buying experience. Alan Makabi and Tim Steele Jr. were pleasant to work with and very professional. They worked to make the buying experience "right" and went beyond their job duties to assure customer satisfaction. More