
Cedar Rapids Toyota
Hiawatha, IA
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1,723 Reviews of Cedar Rapids Toyota
Great Experience The team was very responsive to my questions, friendly, knowledgeable, and fun to work with. Wendy made the finance process quick, painless, and fun. The team was very responsive to my questions, friendly, knowledgeable, and fun to work with. Wendy made the finance process quick, painless, and fun. Alan Makabi went over and above by helping start the XM radio service as well as showing me how to sync my phone. I made this purchase at end of business day, and the service detailer stayed a little late so I could have a clean car to ride home in. A+ Experience all around. More
Steve Lemke: Outstanding Assistance Continues ! Being responsive to a customer's immediate needs is very important - and Steve did just that with the help of one other service tech...can't recall hi Being responsive to a customer's immediate needs is very important - and Steve did just that with the help of one other service tech...can't recall his name. My license plate bolts, both front and back were frozen and I couldn't budge them. On a whim, drove into the service center and asked Steve if he could help get them removed and the new ones mounted. At that moment, the center was a bit less active and he immediately proceeded to accomplish the task, including the replacement of the bolts to eliminate further problems. With no appointment and entering unannounced, I consider this outstanding attention to a customer's needs and Steve and the other gentleman need to be recognized accordingly. This experience confirms once again why I have 2 Toyota vehicles and very likely will purchase my next vehicle from your dealership. Great job!!! Dave Mather More
Nice used car purchase. I had a very pleasant used car purchase experience. Ty Schmitt was very personable and dealt with my wife and daughter on the initial inquiry, then w I had a very pleasant used car purchase experience. Ty Schmitt was very personable and dealt with my wife and daughter on the initial inquiry, then worked with me on 2 occasions (including during our snow/sleet storm) which resulted in us buying our 2010 Corolla. The finance team of Bill and Curt took care of the money end smoothly and with no pressure and good humor! We ended up with a nice car and a nice experience with CR Toyota! Thank you! More
Fantastic experience The people here were wonderful: prompt service, extremely helpful, very friendly, and very knowledgeable about the vehicle. Alan was fantastic, worki The people here were wonderful: prompt service, extremely helpful, very friendly, and very knowledgeable about the vehicle. Alan was fantastic, working with my husband and I, and Wendy made the finance process easy. More
Great experience buying a Used Highlander. We went in to just look at some of the used Pickups. Phil was very patient with us and worked with us to figure out what we wanted. He helped us work We went in to just look at some of the used Pickups. Phil was very patient with us and worked with us to figure out what we wanted. He helped us work through the process of deciding what kind of vehicle we needed. We never felt under pressure. It was a very pleasant experience. This is the third vehicle we have purchased from CR Toyota and we highly recommend this dealership. We ended up buying a Highlander and we love it. Thanks for everything. We will be back!! More
Routine service visit. Regular scheduled maintenance, check in was prompt, waiting area was comfortable, tech suggested additional work that addressed problems I was not Regular scheduled maintenance, check in was prompt, waiting area was comfortable, tech suggested additional work that addressed problems I was not aware of. Work completed in a very timely manner. More
2016 Toyota Tacoma Working with Alan has been wonderful. The local Toyota dealer (Cedar Falls) was being very difficult. I gave them my information 4 times and no one ev Working with Alan has been wonderful. The local Toyota dealer (Cedar Falls) was being very difficult. I gave them my information 4 times and no one ever called me back. I contacted Alan on a "whim." He surprised with his knowledge of the vehicle. Alan advised me even though my vehicle will be hard to find as it is rare, he will not stop until I get it. I believe Alan loves what he does, he was almost as excited as me. Alan went above and beyond to get the exact truck I wanted. He left no stone un-turned. Once receiving my vehicle he made the process quick and easy. This is the first time the process did not take all day long. Alan is the type of car dealer that will have a loyal following. I am a bit of a Toyota faithful and guarantee the next time I purchase a vehicle whether new or used this will be my first contact. Before you try anywhere else contact Alan by email and you will not be let down. More
Steve was very patient and knowledgable! Steve answered all my questions and gave me space to make my decision. Your hospitality and service after the purchase in the past made it easy to bu Steve answered all my questions and gave me space to make my decision. Your hospitality and service after the purchase in the past made it easy to buy a Toyota. More
Saturday oil change and tire rotation I recently had my car serviced on a Saturday morning, no appointment, great service. They were fast, friendly and do such a great job! Love this p I recently had my car serviced on a Saturday morning, no appointment, great service. They were fast, friendly and do such a great job! Love this place! More
EXCELLENCE!!! As always, when I visit Cedar Rapids Toyota I receive OUTSTANDING SERVICE!!! My most recent visit on 1/7/16 was excellent. The Service Associate deser As always, when I visit Cedar Rapids Toyota I receive OUTSTANDING SERVICE!!! My most recent visit on 1/7/16 was excellent. The Service Associate deserved a "monetary tip" and refused my monetary tip, saying "he was just doing his job" and thanked me for my kindness. FIRST CLASS SERVICE AT CEDAR RAPIDS TOYOTA!!! Respectfully, Chuck Elias More