Castle Rock Chrysler Dodge Jeep Ram

First visit but not my last! I own a 2013 Dodge Challenger that didn't come with fog lights. My boyfriend installed fog lights for me and had them tinted pink to match my custom p I own a 2013 Dodge Challenger that didn't come with fog lights. My boyfriend installed fog lights for me and had them tinted pink to match my custom pink stripes and interior. Because they were aftermarket parts, they needed to programmed by a dealership. After calling numerous dealerships to have the lights programmed, Medved offered the absolute best deal. Both my boyfriend and I spoke to Ryan Shaw, a service advisor, who was absolutely amazing. It turned out to be a much lengthier, labor intensive job. Ryan was determined to find the solution to get my fog lights working. I felt he went above and beyond and was very patient with me while he found the solution. I would definitely go back to Medved even though it's about a 40 minute drive from my house! They will be the place I go for all my Cahllenger needs. I was impressed with my whole experience there and would recommend this dealership to anyone! More

Water pump repair Excellent customer service and quick, complete repair. Paul the Service Manager was excellent at helping get my service scheduled and providing timely Excellent customer service and quick, complete repair. Paul the Service Manager was excellent at helping get my service scheduled and providing timely updates. Excellent customer experience. More

Check engine light The service crew at Medved is AWESOME!!!!! Took my car in right away, there were able to diagnose and fix the issue fast! Love taking my car there and The service crew at Medved is AWESOME!!!!! Took my car in right away, there were able to diagnose and fix the issue fast! Love taking my car there and HIGHLY RECCOMEND!!!! More

see below Paul was great to work with,I'll return because of him. Veh was returned in clean condition and work requested was completed, took his time in answeri Paul was great to work with,I'll return because of him. Veh was returned in clean condition and work requested was completed, took his time in answering my questions. More

New Ram My wife and I are due with our first baby in May so I decided it was time to get rid of my small Mercedes C300 sports car and get something safer. I w My wife and I are due with our first baby in May so I decided it was time to get rid of my small Mercedes C300 sports car and get something safer. I wanted a Ram 1500 and since we live in Castle Rock decided to check out Medved. I was injured at work and unfortunately unable to leave the house so the task of truck shopping rested with my wife. My wife worked with Ronnie and the experience was absolutely fantastic. Ronnie did not try to take advantage of my wife (as some men do when women go car shopping) but instead was as helpful as could be. My wife and I were treated respectfully (me over the phone) and the visit for my wife was excellent. After finding the perfect truck the negotiating was as simple as could be. Both my wife and I felt that Ronnie and Medved Ram did everything they could to get us the best deal possible. We purchased the truck and we could not be happier. We both feel as if we got a super fair deal and this is the first time neither of us felt ripped off after purchasing the vehicle. We will be customers for life and we would highly recommend Ronnie and Medved Castlerock to anyone looking for a new vehicle. More

Consistently the BEST Service Around Medved Jeep in Castle Rock has the most outstanding service center in the Front Range. Over the years we have owned many brands of vehicles (Honda, L Medved Jeep in Castle Rock has the most outstanding service center in the Front Range. Over the years we have owned many brands of vehicles (Honda, Lexus, VW, Volvo) and we have never had as good or as consistent customer service as we receive at Medved Castle Rock. The service team always treats us like royalty regardless of the type of issue we are in for, routine maintenance or service issues. I cannot recommend them highly enough. Great job guys! More

fast, efficient. My "service transmission" light came on Christmas Eve...of course. Paul at Medved got me in quickly and the repair was done efficiently and at no cha My "service transmission" light came on Christmas Eve...of course. Paul at Medved got me in quickly and the repair was done efficiently and at no charge. They even offered to drive me back to my home in Monument after I dropped off the car. Great car (bought from Medved), great service! More

Buyer Beware The contract MEDVED draws up for you to sign may cost you much more than the offer you agreed to in sales. All the terms of the deal you accepted may The contract MEDVED draws up for you to sign may cost you much more than the offer you agreed to in sales. All the terms of the deal you accepted may be changed on the contract. A deceptive ploy I did not expect. Do not trust MEDVED to honor the deal you make with their sales staff. More

Service was great; just took longer to get an appointment The service department did a good job and quickly replaced the faulty sensor. I appreciate that Ryan called me when he said he would. However, I had The service department did a good job and quickly replaced the faulty sensor. I appreciate that Ryan called me when he said he would. However, I had to wait over a week for an appointment, which seems too long. I can understand a couple of days, but it shouldn't take a week or more for a simple service call. More

Professional and efficient. Paul has taken care of my dodge pickup for a number of years now and I have never been disappointed in the service. He always explains the what and wh Paul has taken care of my dodge pickup for a number of years now and I have never been disappointed in the service. He always explains the what and why of the repair in a clear way and the work is always done on time. In one case when I was in a bind, he went the extra mile to get my truck back on the road when I needed it. More