Castle Rock Chrysler Dodge Jeep Ram

Re Call left rear axle Ryan was the gentleman who help me with this issue...Drop the truck off and a couple of hours later.....Ryan called said the truck was ready. Outstan Ryan was the gentleman who help me with this issue...Drop the truck off and a couple of hours later.....Ryan called said the truck was ready. Outstanding......Thanks Ryan for your help More

New Purchase We went to Medved, because we found what we thought was going to be a great deal on a 2015 Dart. When we showed up at the dealership, we found out th We went to Medved, because we found what we thought was going to be a great deal on a 2015 Dart. When we showed up at the dealership, we found out the online price was not exactly correct. The price was if you qualified for all the rebates! The add did not say that. Our salesperson, Lazarus was great. We felt no pressure and he was more than happy to show us several vehicles. He was easy to speak to and answered all of our questions. If there was something he did not know, he would ask his manager, instead of making something up. This was extremely important to me and he did an excellent job. The manager we worked with was Randy. He also did a great job and was patient with us. He was knowledgeable and experienced, which helped us get a fantastic deal on two new vehicles. Overall, great experience. The only thing that kept this rating from all stars was the misleading prices online. Typically, this would have caused me to go somewhere else; but the service Lazarus gave us kept me there! More

Quick and Easy It was easy to make the appointment. The service employee that took care of me was cheerful and made sure I understood what had had been done. Thank It was easy to make the appointment. The service employee that took care of me was cheerful and made sure I understood what had had been done. Thanks More

Great customer service in the service department! Only place that services our 4 Jeeps. Ryan or Pete always greets me with a smile and are kind and honest about what is going on. Just be sure to make Only place that services our 4 Jeeps. Ryan or Pete always greets me with a smile and are kind and honest about what is going on. Just be sure to make an appointment, this facility will try to work you in if they can but you really should make an appointment even for an oil change. It's not Jiffy Lube, they care about quality. More

1st service prompt thorough met competitions price for service friendly atmosphere. bought the RAM 1500 from AAA who got it from another dealer but I was treated prompt thorough met competitions price for service friendly atmosphere. bought the RAM 1500 from AAA who got it from another dealer but I was treated very well at Medved Paul was very good to deal with More

Routine scheduled service and recall repairs As always. Pulled up and was immediately greeted and taken care of. Waited for my truck. Staff was awesome friendly and knowledgeable. I was back on t As always. Pulled up and was immediately greeted and taken care of. Waited for my truck. Staff was awesome friendly and knowledgeable. I was back on the road in an hour. Medved dodge has been the best buying and servicing experience for me ever and I will buy next truck for work in two years thru them Keep it up!!! More

excellent and professional service with that personal touch We are long time Medved customers, almost 20 years. Their dedication and loyalty to us the customer have kept us returning and trusting our automotiv We are long time Medved customers, almost 20 years. Their dedication and loyalty to us the customer have kept us returning and trusting our automotive care to them. Paul Baird, Service Advisor, knows his customers and provides the best service possible. Do we pay more for service at a Dealership?Actually, we think Medved provides a good value, and we also receive a higher standard of care! More

First visit but not my last! I own a 2013 Dodge Challenger that didn't come with fog lights. My boyfriend installed fog lights for me and had them tinted pink to match my custom p I own a 2013 Dodge Challenger that didn't come with fog lights. My boyfriend installed fog lights for me and had them tinted pink to match my custom pink stripes and interior. Because they were aftermarket parts, they needed to programmed by a dealership. After calling numerous dealerships to have the lights programmed, Medved offered the absolute best deal. Both my boyfriend and I spoke to Ryan Shaw, a service advisor, who was absolutely amazing. It turned out to be a much lengthier, labor intensive job. Ryan was determined to find the solution to get my fog lights working. I felt he went above and beyond and was very patient with me while he found the solution. I would definitely go back to Medved even though it's about a 40 minute drive from my house! They will be the place I go for all my Cahllenger needs. I was impressed with my whole experience there and would recommend this dealership to anyone! More

Water pump repair Excellent customer service and quick, complete repair. Paul the Service Manager was excellent at helping get my service scheduled and providing timely Excellent customer service and quick, complete repair. Paul the Service Manager was excellent at helping get my service scheduled and providing timely updates. Excellent customer experience. More

Check engine light The service crew at Medved is AWESOME!!!!! Took my car in right away, there were able to diagnose and fix the issue fast! Love taking my car there and The service crew at Medved is AWESOME!!!!! Took my car in right away, there were able to diagnose and fix the issue fast! Love taking my car there and HIGHLY RECCOMEND!!!! More