Castle Ford of Michigan City

Overall good experience! Got lucky having Nick as our sales. Overall good experience. As with any dealer it’s a long process of waiting to get financing in order. Got lucky having nick as our salesman as he was Overall good experience. As with any dealer it’s a long process of waiting to get financing in order. Got lucky having nick as our salesman as he was working circles around the other sales staff! More

Sales super nice and caring and have quality cars First time car buying experience was made super easy. Salesman Nick Watkins was fantastic and a great asset to their team. Management and service trea First time car buying experience was made super easy. Salesman Nick Watkins was fantastic and a great asset to their team. Management and service treated me exceptionally well. Very trusting and professional. Don't waste time at other places they will truly help and you'll get a quality vehicle. More

Mystery water leak!!! No cgarge!!! This was a return visit to further investigate a water leak in our 2010 Ford Escape!! Since Castle does not have a body shop at the Michigan City, In This was a return visit to further investigate a water leak in our 2010 Ford Escape!! Since Castle does not have a body shop at the Michigan City, In location they did not feel comfortable working further on this problem. They referred us to a local body shop. As we understand their decision not to bite off more then they can handle, we are sorry that it could not be fixed where we know the employees. We will return to Castle to report the findings and have a note added to the record of this car. More

Happy with everything I came in today not even thinking about getting a new truck and I was greeted by nick a well educated sales person and the General manager Mark and he I came in today not even thinking about getting a new truck and I was greeted by nick a well educated sales person and the General manager Mark and he made everything made sense thank you so much for everything More

service took my truck in for recall was told it would be 2.5 to 3 hrs for work to be done. they had no loners available. After 4.5 hrs was informed that there took my truck in for recall was told it would be 2.5 to 3 hrs for work to be done. they had no loners available. After 4.5 hrs was informed that there was a second recall that i wasn't informed of and that it would ready the next day at 2;30pm. now they had a loner that i could use, but was treated as if I was renting it, responsible for any damages and refilling the gas that i used. this was very inconvenient for me, what if I had a scheduled trip to make or an emergency. totally unprofessional. More

New Truck Was very happy with Chris and Mark. We got the best deal with Castle and I will tell my friends to see Chris at Castle Ford. Was very happy with Chris and Mark. We got the best deal with Castle and I will tell my friends to see Chris at Castle Ford. More

Very good experience Easy honest pricing. Very helpful. Answered all questions. Nick was great I would recommend this place to my friends. Liked the free bottles of water. Easy honest pricing. Very helpful. Answered all questions. Nick was great I would recommend this place to my friends. Liked the free bottles of water. More

My purchase It was a pleasant experience. Our sales person Terry Morse was very helpful. We felt no pressure. It was calm and unhurried. We got all the informatio It was a pleasant experience. Our sales person Terry Morse was very helpful. We felt no pressure. It was calm and unhurried. We got all the information that we needed to make a good choice. More

Great again Love how Mark and Nick always give us the best deal and treats us like family I will only purchase from these guys thanks a ton Love how Mark and Nick always give us the best deal and treats us like family I will only purchase from these guys thanks a ton More

Easy and clear I needed a inexpensive commuter car- Chris found me a nice one. I will tell my friends. I would recommend Chris and Castle. Thanks u I needed a inexpensive commuter car- Chris found me a nice one. I will tell my friends. I would recommend Chris and Castle. Thanks u More