Castle Ford of Michigan City

Great service the reason for my rating is because because excellent service, great deals,honesty and fast service they make you feel welcome and answer all ques the reason for my rating is because because excellent service, great deals,honesty and fast service they make you feel welcome and answer all questions about purchasing the vehicle More

First Truck I got into an accident and totalled my car. Chris helped me replace it and gave me a great deal. Thank You Castle..... I will tell my friends. I got into an accident and totalled my car. Chris helped me replace it and gave me a great deal. Thank You Castle..... I will tell my friends. More

Service Prompt service on warranty work. Friendly and informative staff. Clean waiting area. Service explained in detail how long work would take, and supplie Prompt service on warranty work. Friendly and informative staff. Clean waiting area. Service explained in detail how long work would take, and supplied updates during the performed service. More

My purchase experience A pleasure to work with no pressure very nice environment very well knowledgeable will recommend this dealership to all of my friends very knowledgeab A pleasure to work with no pressure very nice environment very well knowledgeable will recommend this dealership to all of my friends very knowledgeable on everything that was going on right hopefully okay we got this okay More

Oil change and remote start put on The service people are just amazing friendly and helpful it was a real pleasure dealing with your business and will definitely recommend them and will The service people are just amazing friendly and helpful it was a real pleasure dealing with your business and will definitely recommend them and will return for all my services More

Ridiculous! They sold me a truck with a bad hub acctuator, took a week of haggling for them too finally fix it. 3 months later brake pads are bad and the power st They sold me a truck with a bad hub acctuator, took a week of haggling for them too finally fix it. 3 months later brake pads are bad and the power steering. I went change my brakes out and there is no jack kit with the truck and have now spent half a day on the phone, why they give me a run around about whether or not they can get me one. Stand behind your product or dont sell it. More

On time service Great service experience. Had made an appointment to have "THE WORKS" done to my Explorer. I was greeted by friendly service staff and Luis (I hope th Great service experience. Had made an appointment to have "THE WORKS" done to my Explorer. I was greeted by friendly service staff and Luis (I hope this is his name) completed the paperwork to start the service work. He was very helpful and reviewed the past service work on the Explorer to make sure it was current. More

Great couldn’t ask for a more helpful staff! Thanks again for great service! Highly recommend for all of your service needs Someone is always there to answer any questions u might have .. .... Thanks again for great service! Highly recommend for all of your service needs Someone is always there to answer any questions u might have .. ..... thanks again More

Great experience It was a really great experience and communication. They made sure I understood what they were doing with my car and went over and beyond to make sure It was a really great experience and communication. They made sure I understood what they were doing with my car and went over and beyond to make sure I was happy. I would recommend family and friends to come here. More

35000 mile service Service was fine. Waiting area was comfortable. I was kept informed as to the progress of my service and the time they had my vehicle was acceptable. Service was fine. Waiting area was comfortable. I was kept informed as to the progress of my service and the time they had my vehicle was acceptable. More