Castle Ford of Michigan City

Used truck purchase Everyone was VERY helpful and patient and professional with us.Smooth transaction and very time efficient. GREAT experience! Will definitely tell peo Everyone was VERY helpful and patient and professional with us.Smooth transaction and very time efficient. GREAT experience! Will definitely tell people about this FANTASTIC dealer. More

Great Experience Price was broken down line for line. Price you is the you pay. Was a no hassle experience. Chris Bellamy was awesome! New truck for a used price. Price was broken down line for line. Price you is the you pay. Was a no hassle experience. Chris Bellamy was awesome! New truck for a used price. More

Truck tire Bought the truck in July 2018. Continually took it back for the right front tire not holding air. They told me they checked the tire, rotated the tir Bought the truck in July 2018. Continually took it back for the right front tire not holding air. They told me they checked the tire, rotated the tires, continued to leak. They said they checked the sensor and.could not find anything wrong even though the yptire was visibly low, I took it back this week and ended up paying 178.00 because now they said the sensor was bad. Ok so it took them 4 months of teling me they could not find the problem and WOW all of a sudden I need to pay the 178.00 to repair a problem that existed? I had my oil changed in October coupon said 29..99 and I paid 68.00 because I didn't bring the coupon. When I ask if they checked the antifreeze I was told oh its ok the truck is only 2 years old. Ok that was not what I ask and is it such a big deal to check the antifreeze? It really bothers me that Castle is acting like Hirsch. I really hope Castle doesn't take their clients that lightly. Your sales team is great but when you have a problem wow. I have another when I turn more sharply or when I had to make a hard stop my seat moved to the side. This happens every time. Am i comfortable going back in with another complaint? No I am not. More

Thank you Ron for the service provided Castle Ford staff was very pleasant and took care of the right front tire. Thank you Ron and staff! This was my first time visiting Michigan City Ford Castle Ford staff was very pleasant and took care of the right front tire. Thank you Ron and staff! This was my first time visiting Michigan City Ford. More

Service dept I was kinda upset that it took almost two months to get my car fixed. But as far as everybody at castle ford lincoln. They were all really nice and k I was kinda upset that it took almost two months to get my car fixed. But as far as everybody at castle ford lincoln. They were all really nice and kind. More

Great sales experience We were looking at used but wound up with a new car all due to the fact that our salesperson was patient and allowed us to really figure out what we w We were looking at used but wound up with a new car all due to the fact that our salesperson was patient and allowed us to really figure out what we wanted. Very satisfied! Chris Bellamy did a fantastic job with us! More

Took Three times It took three times before the service team put me on the schedule. When I called and made an appointment for service, I would get a date and time for It took three times before the service team put me on the schedule. When I called and made an appointment for service, I would get a date and time for that service. When that date and time would come I would call and they would say they don't know what happened however I was not scheduled. Now believe it our not but this happened 3 time yes 3 times before I every had my car service. After the third time I said I should talk to the General manger but the lady told me that would do me no good! As I usually buy new cars every two to three years I am not sure if this is the place for. So you please tell me what kind of review I should give! Best Regards Dave More

There to check on an oil leak. Was there to check on an oil leak after having my Navigator serviced the week before. Oil in drip pan had not been cleaned off adequately and it was l Was there to check on an oil leak after having my Navigator serviced the week before. Oil in drip pan had not been cleaned off adequately and it was leaking down. More

I got a great deal! I came in pre-approved for a certain APR and drove my new car away with a lower APR! I was devastated after totaling my Jeep from hitting a deer and I I came in pre-approved for a certain APR and drove my new car away with a lower APR! I was devastated after totaling my Jeep from hitting a deer and I had been down in the dumps since. I was really dreading having a car note after many years of being note-free. Terry was very warm, welcoming and knowledgeable upon my arrival. Mark put in extra effort to make sure that I got the best terms. I am so pleased that my experience at this dealership helped ease my fears and that I secured the best financing for my financial profile. Thanks! More

Knowledgeable friendly attentive The staff was great. All my questions were answered. They were very attentive to me and my wife. We will definitely buy another car from Castle! The staff was great. All my questions were answered. They were very attentive to me and my wife. We will definitely buy another car from Castle! More